danyang-match/admin-web/src/services/dashboard.ts

import client from '@/api/client'
import type {
  DashboardActivity,
  DashboardEffectivenessItem,
  DashboardMetric,
  DashboardModel,
  DashboardOverviewItem,
  DashboardTodo,
} from '@/types/dashboard'

type JsonRecord = Record<string, unknown>

interface ApiEnvelope<T> {
  success: boolean
  data: T
  message?: string
}

const REQUEST_TIMEOUT = 8000

export function summarizeMatchmakerServices(rows: JsonRecord[]) {
  const day = new Intl.DateTimeFormat('zh-CN', { timeZone: 'Asia/Shanghai', year: 'numeric', month: '2-digit', day: '2-digit' })
  const today = day.format(new Date())
  return {
    pending: rows.filter(row => ['submitted', 'assigned', 'in_service', 'waiting_user'].includes(String(row.status))).length,
    completed: rows.filter(row => row.status === 'completed').length,
    total: rows.filter(row => ['createdAt', 'assignedAt', 'completedAt', 'latestFollowupAt'].some(key => {
      if (!row[key]) return false
      const date = new Date(String(row[key]))
      return !Number.isNaN(date.getTime()) && day.format(date) === today
    })).length,
  }
}

const numberOf = (source: JsonRecord | undefined, key: string) => {
  const value = source?.[key]
  return typeof value === 'number' && Number.isFinite(value) ? value : 0
}

const recordOf = (source: JsonRecord | undefined, key: string): JsonRecord => {
  const value = source?.[key]
  return value && typeof value === 'object' && !Array.isArray(value) ? value as JsonRecord : {}
}

const dataOf = <T>(response: unknown): T | null => {
  const envelope = response as ApiEnvelope<T> | null
  return envelope?.success && envelope.data != null ? envelope.data : null
}

const fulfilledData = <T>(result: PromiseSettledResult<unknown>): T | null =>
  result.status === 'fulfilled' && result.value ? dataOf<T>(result.value) : null

const emptyMetric = (
  key: string,
  label: string,
  tone: DashboardMetric['tone'],
  route: string,
): DashboardMetric => ({ key, label, value: 0, trendText: '暂无授权数据', tone, available: false, route })

export function createEmptyDashboard(notice = '当前账号暂无可展示的工作台数据'): DashboardModel {
  return {
    followups: [],
    metrics: [
      emptyMetric('pending_reviews', '待审核资料', 'rose', '/review'),
      emptyMetric('matchmaker_todos', '红娘服务待办', 'amber', '/matchmaker'),
      emptyMetric('counseling_todos', '咨询服务待办', 'blue', '/counseling'),
      emptyMetric('station_appointments', '服务站预约', 'green', '/service-appointment'),
      emptyMetric('effective_matches', '有效匹配', 'purple', '/analytics'),
      emptyMetric('activity_registrations', '活动报名', 'red', '/activities/interests'),
    ],
    todos: [],
    activities: [],
    serviceOverview: [],
    effectiveness: [],
    activitiesAvailable: false,
    notice,
  }
}

export async function loadDashboard(permissions: string[]): Promise<DashboardModel> {
  const canViewAnalytics = permissions.includes('analytics.view')
  const canViewActivities = permissions.includes('activity.view')
  const canViewMatchmaker = permissions.includes('matchmaker.view')
  const canManageMatchmaker = permissions.includes('matchmaker.assign') || permissions.includes('matchmaker.team.assign')
  const canViewReviews = permissions.includes('review.view')

  const [coreResult, serviceResult, activityResult, matchmakerResult, reviewResult, managementResult] = await Promise.allSettled([
    canViewAnalytics
      ? client.get('/operator/analytics/dashboard', { timeout: REQUEST_TIMEOUT })
      : Promise.resolve(null),
    canViewAnalytics
      ? client.get('/operator/analytics/v11-dashboard', { timeout: REQUEST_TIMEOUT })
      : Promise.resolve(null),
    canViewActivities
      ? client.get('/operator/activities', { timeout: REQUEST_TIMEOUT })
      : Promise.resolve(null),
    canViewMatchmaker
      ? client.get('/operator/matchmaker/dashboard', { timeout: REQUEST_TIMEOUT })
      : Promise.resolve(null),
    canViewReviews ? client.get('/operator/reviews/stats', { timeout: REQUEST_TIMEOUT }) : Promise.resolve(null),
    canManageMatchmaker ? client.get('/operator/matchmaker/management/services', { timeout: REQUEST_TIMEOUT }) : Promise.resolve(null),
  ])

  const core = fulfilledData<JsonRecord>(coreResult)
  const service = fulfilledData<JsonRecord>(serviceResult)
  const activityRows = fulfilledData<JsonRecord[]>(activityResult)
  const matchmaker = fulfilledData<JsonRecord>(matchmakerResult)
  const reviews = fulfilledData<JsonRecord>(reviewResult)
  const managedServices = fulfilledData<JsonRecord[]>(managementResult)
  const managedStats = summarizeMatchmakerServices(managedServices || [])
  const matchmakerAvailable = canManageMatchmaker ? Boolean(managedServices) : Boolean(matchmaker)
  const matchmakerPending = canManageMatchmaker
    ? managedStats.pending
    : numberOf(matchmaker || undefined, 'pendingCount') + numberOf(matchmaker || undefined, 'inProgressCount')
  const matchmakerCompleted = canManageMatchmaker
    ? managedStats.completed
    : numberOf(matchmaker || undefined, 'completedCount')
  const followups = (managedServices || []).filter(row => row.latestFollowupContent)
    .sort((a, b) => String(b.latestFollowupAt).localeCompare(String(a.latestFollowupAt)))
    .slice(0, 5).map(row => ({ serviceId: String(row.serviceId), userDisplayNumber: String(row.userDisplayNumber || '未生成编号'),
      content: String(row.latestFollowupContent), createdAt: String(row.latestFollowupAt || '') }))
  const analyticsAvailable = Boolean(core || service)

  const counseling = recordOf(service || undefined, 'counseling')
  const appointments = recordOf(service || undefined, 'serviceAppointments')
  const effectiveConnections = recordOf(service || undefined, 'effectiveConnections')
  const registrationSources = recordOf(service || undefined, 'registrationSources')
  const uniqueUsers = recordOf(service || undefined, 'uniqueServiceUsers')

  const metrics: DashboardMetric[] = [
    {
      key: 'pending_reviews', label: '待审核资料', value: numberOf(reviews || undefined, 'pending') + numberOf(reviews || undefined, 'processing'),
      trendText: reviews ? '待领取与审核中资料' : '暂无授权数据', tone: 'rose', available: Boolean(reviews), route: '/review',
    },
    {
      key: 'matchmaker_todos', label: '红娘服务待办',
      value: matchmakerPending,
      trendText: matchmakerAvailable ? (canManageMatchmaker ? '管理范围内待完成服务' : '本人服务对象待跟进') : '暂无授权数据', tone: 'amber', available: matchmakerAvailable, route: '/matchmaker',
    },
    {
      key: 'counseling_todos', label: '咨询服务待办',
      value: numberOf(counseling, 'pending') + numberOf(counseling, 'assigned'),
      trendText: service ? '待受理与已分配' : '暂无授权数据', tone: 'blue', available: Boolean(service), route: '/counseling',
    },
    {
      key: 'station_appointments', label: '服务站预约',
      value: numberOf(appointments, 'submitted') + numberOf(appointments, 'confirmed'),
      trendText: service ? '待确认与已确认' : '暂无授权数据', tone: 'green', available: Boolean(service), route: '/service-appointment',
    },
    {
      key: 'effective_matches', label: '有效匹配', value: numberOf(effectiveConnections, 'activeMatches'),
      trendText: service ? '当前活跃匹配' : '暂无授权数据', tone: 'purple', available: Boolean(service), route: '/analytics',
    },
    {
      key: 'activity_registrations', label: '活动报名', value: numberOf(registrationSources, 'totalRegistrations'),
      trendText: service ? '累计有效报名' : '暂无授权数据', tone: 'red', available: Boolean(service), route: '/activities/interests',
    },
  ]

  const todos = ([
    { key: 'review', title: '资料审核', description: '待领取与审核中资料', count: metrics[0].value, actionText: '立即审核', route: '/review', tone: 'rose', available: metrics[0].available },
    { key: 'counseling', title: '咨询预约', description: '咨询申请等待受理或跟进', count: metrics[2].value, actionText: '查看服务', route: '/counseling', tone: 'blue', available: metrics[2].available },
    { key: 'appointment', title: '到站预约', description: '线下服务预约等待确认', count: metrics[3].value, actionText: '管理预约', route: '/service-appointment', tone: 'green', available: metrics[3].available },
    { key: 'matchmaker', title: '红娘服务', description: metrics[1].trendText, count: metrics[1].value, actionText: '查看服务', route: '/matchmaker', tone: 'amber', available: metrics[1].available },
    { key: 'risk', title: '举报处理', description: '风险举报等待工作人员处理', count: numberOf(core || undefined, 'pendingReports'), actionText: '去处理', route: '/risk/reports', tone: 'amber', available: Boolean(core) },
  ] as DashboardTodo[]).filter((item) => item.available)

  const activities: DashboardActivity[] = (activityRows || []).slice(0, 4).map((item) => ({
    id: String(item.id || ''),
    title: String(item.title || '未命名活动'),
    coverUrl: String(item.coverUrl || ''),
    startAt: String(item.startAt || ''),
    locationName: String(item.locationName || '地点待确认'),
    registered: typeof item.registered === 'number' ? item.registered : null,
    capacity: typeof item.totalLimit === 'number' ? item.totalLimit : null,
    statusText: String(item.status || '状态待确认'),
  }))

  const serviceOverview = ([
    { key: 'registered', label: '平台注册用户', value: numberOf(core || undefined, 'totalUsers'), compareText: '累计注册', tone: 'rose', available: Boolean(core) },
    { key: 'approved', label: '资料审核通过', value: numberOf(core || undefined, 'approvedProfiles'), compareText: '已通过资料', tone: 'blue', available: Boolean(core) },
    { key: 'served', label: '公益服务用户', value: numberOf(uniqueUsers, 'totalUniqueServiceUsers'), compareText: '去重服务人数', tone: 'green', available: Boolean(service) },
    { key: 'success', label: '成功牵手', value: numberOf(core || undefined, 'successPairs'), compareText: '双方确认成功', tone: 'amber', available: Boolean(core) },
    { key: 'matchmaker_completed', label: '红娘服务完成', value: matchmakerCompleted, compareText: canManageMatchmaker ? '管理范围内已完成服务' : '本人已完成服务', tone: 'amber', available: matchmakerAvailable },
  ] as DashboardOverviewItem[]).filter((item) => item.available)

  const effectiveness = ([
    { key: 'profile_review', label: '资料审核通过', value: numberOf(core || undefined, 'approvedProfiles'), max: numberOf(core || undefined, 'totalUsers'), unit: '人', available: Boolean(core) },
    { key: 'successful_match', label: '成功匹配用户', value: numberOf(core || undefined, 'totalMatches'), max: numberOf(core || undefined, 'totalLikes'), unit: '对', available: Boolean(core) },
    { key: 'counseling_completed', label: '咨询服务完成', value: numberOf(counseling, 'completed'), max: numberOf(counseling, 'total'), unit: '人次', available: Boolean(service) },
    { key: 'activity_participation', label: '活动参与人数', value: numberOf(registrationSources, 'totalRegistrations'), max: 0, unit: '人次', available: Boolean(service) },
    { key: 'offline_success', label: '线下牵手成功', value: numberOf(effectiveConnections, 'successConnections'), max: numberOf(effectiveConnections, 'activeMatches'), unit: '对', available: Boolean(service) },
  ] as DashboardEffectivenessItem[]).filter((item) => item.available)

  const rejectedCount = [coreResult, serviceResult, activityResult, matchmakerResult, reviewResult, managementResult].filter((item) => item.status === 'rejected').length
  const anyData = analyticsAvailable || Boolean(activityRows) || matchmakerAvailable || Boolean(reviews)
  const notice = !anyData
    ? (rejectedCount ? '工作台数据加载失败，请稍后重试' : '当前账号暂无工作台统计权限')
    : (rejectedCount ? '部分模块暂时不可用，其余数据已正常加载' : '')

  return {
    followups,
    metrics,
    todos,
    activities,
    serviceOverview,
    effectiveness,
    activitiesAvailable: Boolean(activityRows),
    notice,
  }
}