release: freeze V1.2 demo acceptance 2026-10-25

- 根因：DataScopeGuard.deny/denyAsNotFound/denyUser 与 AuthorizationAuditListener 的审计 insert 与业务同事务——拒绝抛异常必然回滚，审计（已执行 Updates:1）随之消失 → 生产全量 DATA_SCOPE_DENIED 零落库；H2 测试类 @Transactional（测试事务内可见未提交行）结构性假绿
- 运行时取证：outsider consent → deny insert DEBUG 日志 Updates:1 → psql count=0（回滚吞掉）
- 修复：新增 AuditDenyWriter（@Transactional REQUIRES_NEW）——deny/denyAsNotFound/denyUser 与 AuthorizationAuditListener 全部改走独立提交；成功路径审计保持与业务同事务（业务回滚审计一并消失，语义正确）
- 测试判别性加固：新增 denyAuditSurvivesBusinessRollback（@Transactional NOT_SUPPORTED 挂起测试事务跑真事务，旧实现必红）；两处 operator deny 断言前 clearCache（REQUIRES_NEW 走独立会话不清外层 MyBatis 一级缓存——调试实证行已落库而过滤查询命中陈旧缓存）
- 负向注入：AuditDenyWriter 退化同事务 → 判别用例精准判红 → 还原复绿
- 验证：定向 46/46（授权 14+disabled 2+守卫 5+迁移 13+监听 1+矩阵 1+预约 3+路径 2+覆盖 5）

.github/workflows/ci.yml

@@ -25,6 +25,13 @@ jobs:
         working-directory: backend
         run: mvn verify -B
 
+      # 后端契约门禁（与 scripts/run-ui-contracts.mjs 同级）：
+      # 固化关键后端回归/契约测试（含 v1.1.0 修复的 3 个回归测试 + JwtAuthFilter Cookie 兜底
+      # + 核心不变量），先校验这些测试源文件存在性下限（防改名/删除后门禁假绿），
+      # 再用 `mvn test -Dtest=<列表>` 真跑。复用本 job 已编译产物与依赖缓存，开销极小。
+      - name: 后端契约门禁（curated + 下限校验）
+        run: node scripts/run-backend-contracts.mjs
+
       - name: Upload Test Results
         if: always()
         uses: actions/upload-artifact@v4

.gitignore

@@ -61,6 +61,9 @@ tests/fixtures/*.json
 .worktrees/
 .zcode/
 .workbuddy/
+.mimosa/
+.trae/
+.wb_tmp_bcrypt/
 project.private.config.json
 /nul
 /infrastructure/nul

.superpowers/sdd/2026-10-25-v12-permission-scope-dashboard-remediation/task-1-report.md

@@ -0,0 +1,32 @@
+# Task 1 完成报告：角色权限与范围基线
+
+## 变更
+
+- 新增 `docs/v12/V1.2-角色权限与前端入口矩阵.md`。
+  - 冻结 14 个正式角色的数据范围、工作台入口、允许操作和禁止操作。
+  - 明确普通红娘为 SELF、红娘组长为 TEAM、平台/超级管理员为 ALL。
+  - 明确五类工作台业务卡片的查看及审核、待办分配、确认、完成权限，同时保留红娘不得代用户 Like/Pass、不得查看身份证原始佐证和咨询敏感备注等边界。
+  - 说明 V070/V071 是历史收敛迁移，不能覆盖 2026-10-25 最新裁决，后续通过幂等迁移恢复正式最小权限。
+- 修改 `docs/governance/decision-register.md`，登记 V070/V071 冲突裁决。
+- 新增 `backend/src/test/java/com/danyang/match/platform/deployment/PermissionBaselineContractTest.java`，锁定角色、范围、操作、敏感权限和历史迁移裁决。
+
+## 测试
+
+命令：
+
+```text
+mvn -B -f backend/pom.xml -s backend/maven-settings.xml -Dtest=PermissionBaselineContractTest test
+```
+
+结果：
+
+```text
+Tests run: 3, Failures: 0, Errors: 0, Skipped: 0
+BUILD SUCCESS
+```
+
+## 证据边界与风险
+
+- 本任务未修改 V070/V071 历史迁移，也未直接修改数据库；活跃 PostgreSQL 角色权限/版本查询留给活栈验收任务。
+- 矩阵锁定的是产品权限与数据范围契约，实际恢复权限需要后续 Task 5 的幂等迁移并通过干净数据库和活栈验证。
+- 未运行全量 Maven、前端构建或 E2E；这些属于后续任务门禁。

.superpowers/sdd/2026-10-25-v12-permission-scope-dashboard-remediation/task-2-report.md

@@ -0,0 +1,23 @@
+# Task 2 完成报告
+
+## 结果
+
+- 工作台六项指标先按各自 `detailPermission` 判断；无权限仅返回 `available=false` 与权限标识，不执行统计查询或返回真实值。
+- 授权指标继续返回真实统计值，空数据保持 `0`。
+- `matchmaker_leader` 未绑定组织时返回 `CROSS_ORGANIZATION_DENIED`。
+- 团队范围使用严格 `organization_id = ?`，不再把 NULL 组织视为同一团队。
+- 统计统一排除没有已发布资料 revision 的用户。
+
+## 验证
+
+执行：
+
+```text
+mvn -B -f backend/pom.xml -s backend/maven-settings.xml -Dtest=MatchmakerWorkbenchAuthorizationTest,MatchmakerWorkbenchScopeTest test
+```
+
+结果：3 个测试通过，0 失败，0 错误。
+
+## 范围
+
+本次仅涉及工作台服务及新增授权/范围单元测试；未修改迁移、控制器或其他任务文件。

LICENSE

@@ -0,0 +1,24 @@
+This is free and unencumbered software released into the public domain.
+
+Anyone is free to copy, modify, publish, use, compile, sell, or
+distribute this software, either in source code form or as a compiled
+binary, for any purpose, commercial or non-commercial, and by any
+means.
+
+In jurisdictions that recognize copyright laws, the author or authors
+of this software dedicate any and all copyright interest in the
+software to the public domain. We make this dedication for the benefit
+of the public at large and to the detriment of our heirs and
+successors. We intend this dedication to be an overt act of
+relinquishment in perpetuity of all present and future rights to this
+software under copyright law.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
+EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
+MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
+IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY CLAIM, DAMAGES OR
+OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
+ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR
+OTHER DEALINGS IN THE SOFTWARE.
+
+For more information, please refer to <https://unlicense.org/>

admin-web/nginx-admin.conf

@@ -32,8 +32,12 @@ server {
     }
 
     # API proxy to backend
+    # 用 resolver + 变量 proxy_pass：避免 nginx 启动时 backend DNS 还没就绪就 [emerg] 退出
+    # Docker Compose 默认网络的内置 DNS resolver 是 127.0.0.11
+    resolver 127.0.0.11 valid=30s ipv6=off;
+    set $backend_upstream "http://backend:8080";
     location /api/ {
-        proxy_pass http://backend:8080;
+        proxy_pass $backend_upstream;
         proxy_set_header Host $host;
         proxy_set_header X-Real-IP $remote_addr;
         proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
@@ -42,7 +46,7 @@ server {
 
     # WebSocket proxy for chat
     location /ws/ {
-        proxy_pass http://backend:8080;
+        proxy_pass $backend_upstream;
         proxy_http_version 1.1;
         proxy_set_header Upgrade $http_upgrade;
         proxy_set_header Connection "upgrade";

admin-web/pnpm-workspace.yaml

@@ -20,8 +20,8 @@
 packages:
   - '.'
 allowBuilds:
-  esbuild: set this to true or false
-  vue-demi: set this to true or false
+  esbuild: true
+  vue-demi: true
 onlyBuiltDependencies:
   - esbuild
   - vue-demi

admin-web/src/layouts/MainLayout.vue

@@ -1,26 +1,52 @@
 <template>
   <div class="admin-scene" :class="{ 'sidebar-collapsed': isCollapse }">
-    <header class="scene-header" aria-label="善缘丹阳公益服务品牌信息">
+    <header class="scene-header" aria-label="爱在丹阳公益服务品牌信息">
+      <!-- 背景装饰层：粉渐变兜底 + 丹阳剪影底图 + 爱心点缀 -->
+      <div class="header-bg" aria-hidden="true"></div>
+      <div class="header-hearts" aria-hidden="true">
+        <span>♡</span><span>♡</span><span>♡</span><span>♡</span>
+      </div>
+
       <div class="scene-brand">
-        <img :src="BRAND_LOGO" alt="善缘丹阳" />
+        <div class="brand-logo-wrap">
+          <img :src="BRAND_LOGO" alt="爱在丹阳" />
+          <span class="brand-dot" aria-hidden="true"></span>
+        </div>
         <div class="scene-brand-copy">
-          <strong>善缘丹阳</strong>
-          <span>公益婚恋服务平台</span>
+          <div class="brand-name-row">
+            <strong>爱在丹阳</strong>
+            <em class="brand-badge">公益运营</em>
+          </div>
+          <span class="brand-tagline">公益婚恋服务平台</span>
+          <span class="brand-ornament" aria-hidden="true">❖ &nbsp;●&nbsp; ❖&nbsp; ●&nbsp; ❖</span>
         </div>
         <div class="scene-title">
           <h1>管理端（运营后台）</h1>
-          <p>用专业的服务，帮助更多人遇见对的人</p>
+          <p class="title-sub">
+            <span>公益婚恋服务平台</span>
+            <span class="sep">·</span>
+            <span>用爱连接美好姻缘</span>
+            <span class="sep">·</span>
+            <span>让更多人在丹阳遇见幸福</span>
+          </p>
+          <p class="title-meta">
+            <span class="meta-chip" title="当前权限范围内今日新增、分配、跟进或完成的红娘服务单，按北京时间去重">今日服务 {{ todayStats?.total ?? '—' }} 单</span>
+            <span class="meta-chip" title="当前权限范围内尚未完成的红娘服务单">待处理 {{ todayStats?.pending ?? '—' }} 件</span>
+          </p>
         </div>
       </div>
+
       <div class="scene-slogan" aria-hidden="true">
-        <span>善缘相牵</span>
-        <strong>爱在丹阳</strong>
+        <span class="slogan-top">爱在丹阳</span>
+        <strong class="slogan-main">原来是你</strong>
+        <em class="slogan-en">Love&nbsp;In&nbsp;Danyang</em>
       </div>
+
       <div class="scene-benefits" aria-label="平台服务原则">
-        <span><el-icon><StarFilled /></el-icon><b>公益为本</b><small>不以营利为目的</small></span>
-        <span><el-icon><Lock /></el-icon><b>真实可靠</b><small>严格审核 多重保障</small></span>
-        <span><el-icon><LocationFilled /></el-icon><b>本地服务</b><small>深耕丹阳 服务家乡</small></span>
-        <span><el-icon><Opportunity /></el-icon><b>成就幸福</b><small>让爱在丹阳生根发芽</small></span>
+        <span><i class="benefit-icon"><el-icon><StarFilled /></el-icon></i><b>公益为本</b><small>不以营利为目的</small></span>
+        <span><i class="benefit-icon"><el-icon><Lock /></el-icon></i><b>真实可靠</b><small>严格审核·多重保障</small></span>
+        <span><i class="benefit-icon"><el-icon><LocationFilled /></el-icon></i><b>本地服务</b><small>深耕丹阳·服务家乡</small></span>
+        <span><i class="benefit-icon"><el-icon><Opportunity /></el-icon></i><b>成就幸福</b><small>让爱在丹阳生根发芽</small></span>
       </div>
     </header>
 
@@ -29,7 +55,7 @@
         <div class="brand" :class="{ compact: isCollapse }">
           <img class="brand-mark" :src="BRAND_LOGO" alt="" />
           <div v-if="!isCollapse" class="brand-copy">
-            <strong>善缘丹阳</strong>
+            <strong>爱在丹阳</strong>
             <span>公益婚恋服务平台</span>
           </div>
         </div>
@@ -121,14 +147,15 @@
     </el-container>
 
     <footer class="scene-footer">
-      <strong>善缘丹阳</strong><span>公益婚恋服务平台</span>
+      <strong>爱在丹阳</strong><span>公益婚恋服务平台</span>
       <small>真实 · 真诚 · 公益 · 幸福</small>
     </footer>
   </div>
 </template>
 
 <script setup lang="ts">
-import { computed, ref } from 'vue'
+import { computed, ref, watch } from 'vue'
+import { get } from '@/api/client'
 import { BRAND_BACKDROP, BRAND_LOGO } from '@/brand'
 import { useRoute, useRouter } from 'vue-router'
 import { ElMessage } from 'element-plus'
@@ -174,8 +201,8 @@ const navigation: NavigationItem[] = [
   { label: '用户管理', path: '/users', permissions: ['user.view'], icon: User },
   { label: '资料审核', path: '/review', permissions: ['review.view'], icon: DocumentChecked },
   { label: '匹配管理', path: '/activities/interests', permissions: ['activity.review_registration'], icon: StarFilled },
-  { label: '公益红娘', path: '/referral', permissions: ['referral.manage'], icon: Connection },
-  { label: '红娘服务', path: '/matchmaker', permissions: ['matchmaker.service.view'], icon: Connection },
+  { label: '公益红娘', path: '/referral', permissions: ['matchmaker.service'], icon: Connection },
+  { label: '红娘服务', path: '/matchmaker', permissions: ['matchmaker.view'], icon: Connection },
   { label: '公益咨询', path: '/counseling', permissions: ['counseling.service.view'], icon: ChatDotRound },
   { label: '活动管理', path: '/activities', permissions: ['activity.view'], icon: Calendar },
   { label: '活动签到', path: '/activities/checkin', permissions: ['activity.checkin'], icon: Calendar },
@@ -190,6 +217,7 @@ const navigation: NavigationItem[] = [
   { label: '组织人员', path: '/organizations', permissions: ['organization.manage'], icon: UserFilled },
   { label: '操作日志', path: '/audit', permissions: ['user.view'], icon: Clock },
   { label: '系统设置', path: '/operators', permissions: ['permission.manage'], icon: Setting },
+  { label: '红娘团队管理', path: '/matchmaker-team', permissions: ['matchmaker.role.manage'], icon: Connection },
 ]
 
 const route = useRoute()
@@ -199,6 +227,23 @@ const isCollapse = ref(false)
 const globalSearch = ref('')
 const notificationCount = ref(0)
 
+const todayStats = ref<{ total: number; pending: number } | null>(null)
+
+watch(() => route.fullPath, async () => {
+  todayStats.value = null
+  const perms = authStore.permissions
+  if (authStore.token === 'ui-preview-only') return
+  try {
+    if (perms.includes('workbench.view')) {
+      const response: any = await get('/operator/workbench/dashboard')
+      const value = response.data?.metrics?.matchmakerTodos?.value
+      if (response.success && typeof value === 'number') todayStats.value = { total: value, pending: value }
+    }
+  } catch {
+    todayStats.value = null
+  }
+}, { immediate: true })
+
 const activeMenu = computed(() => {
   if (route.path === '/users/detail') return '/users'
   return route.path
@@ -209,6 +254,13 @@ const permissions = computed(() => authStore.permissions || [])
 const currentRoleName = computed(() => {
   // 按权限从高到低判定，覆盖七类后台角色（平台管理员 / 咨询管理员 / 内容编辑员 /
   // 风控运营 / 公益咨询 / 服务站运营 / 资料审核 / 公益红娘）。
+  const role = operator.value?.roles?.[0]
+  const roleNames: Record<string, string> = {
+    super_admin: '超级管理员', platform_admin: '平台管理员', matchmaker_leader: '红娘组长', matchmaker: '公益红娘',
+    reviewer: '资料审核人员', counselor: '公益咨询人员', counseling_manager: '咨询管理员', service_station_operator: '服务站运营人员',
+    content_editor: '内容编辑员', risk_operator: '风控运营人员',
+  }
+  if (role && roleNames[role]) return roleNames[role]
   const perms = permissions.value
   if (perms.includes('permission.manage')) return '平台管理员'
   if (perms.includes('counseling.service.assign') || perms.includes('counseling.note.view')) return '咨询管理员'
@@ -217,10 +269,15 @@ const currentRoleName = computed(() => {
   if (perms.includes('counseling.service.view')) return '公益咨询人员'
   if (perms.includes('service_appointment.view')) return '服务站运营人员'
   if (perms.includes('review.view')) return '资料审核人员'
-  if (perms.includes('matchmaker.service.view')) return '公益红娘'
+  if (perms.includes('matchmaker.team.assign')) return '红娘组长'
+  if (perms.includes('matchmaker.view')) return '公益红娘'
   return '运营人员'
 })
-const visibleNavigation = computed(() => navigation.filter((item) => item.permissions.every(hasPerm)))
+const visibleNavigation = computed(() => navigation.filter((item) => {
+  const adminRole = operator.value?.roles?.some((role) => ['super_admin', 'platform_admin'].includes(role))
+  if ((item.path === '/referral' || item.path === '/matchmaker') && (permissions.value.includes('permission.manage') || adminRole)) return false
+  return item.permissions.every(hasPerm)
+}))
 
 function hasPerm(permission: string) {
   return permissions.value.includes(permission)
@@ -258,137 +315,307 @@ function handleLogout() {
 <style scoped>
 .admin-scene {
   min-width: 1100px;
-  min-height: 100vh;
+  height: 100vh;
+  display: flex;
+  flex-direction: column;
   padding: 18px 34px 14px;
   overflow: hidden;
-  /* 背景图是 public/ 下的运行时资源，必须带 BASE_URL 前缀：
-     写死品牌目录的绝对路径，在产物部署于 /admin/ 子路径时会 404（页面背景变纯色）。
-     用 v-bind 把常量注入 CSS，避免在样式里各写一遍拼接。 */
-  /* 先给纯色兜底，避免图未加载完成时闪白 */
-  background: var(--admin-coral-lighter) center / cover fixed no-repeat;
-  background-image: url(v-bind('BRAND_BACKDROP'));
+  /* 外层：纯色粉渐变兜底，再叠加背景图。
+     原实现把 background 和 background-image 拆两行在某些浏览器会覆盖 —— 这里统一写一条，
+     并显式声明 position/size/repeat/attachment，确保 cover 全区域。 */
+  background:
+    linear-gradient(180deg, var(--admin-scene-bg-start) 0%, var(--admin-scene-bg-mid) 40%, var(--admin-scene-bg-end) 100%),
+    url(v-bind('BRAND_BACKDROP')) center / cover fixed no-repeat;
 }
 
 .scene-header {
+  position: relative;
+  overflow: hidden;
   display: grid;
-  max-width: var(--admin-shell-max-width);
-  height: 188px;
-  margin: 0 auto;
-  grid-template-columns: minmax(640px, 1fr) auto;
-  grid-template-rows: 112px 76px;
+  /* 100vw 撑满浏览器：用负 margin 抵消 admin-scene 的 padding */
+  width: 100vw;
+  max-width: none;
+  height: 105px;
+  margin: -18px -34px 12px;
+  padding: 0 34px;
+  grid-template-columns: auto 1fr auto;
+  grid-template-rows: 1fr 36px;
+  grid-template-areas:
+    "brand title slogan"
+    "benefits benefits benefits";
   align-items: center;
-  column-gap: var(--space-8);
+  column-gap: 20px;
+  border-radius: 0;
 }
 
+/* ===== 背景装饰层 ===== */
+.header-bg {
+  position: absolute;
+  inset: 0;
+  background:
+    linear-gradient(135deg, var(--admin-scene-bg-start) 0%, var(--admin-scene-bg-mid) 55%, var(--admin-scene-bg-end) 100%),
+    url(v-bind('BRAND_BACKDROP')) center / cover no-repeat;
+  z-index: 0;
+}
+/* 左上角柔光晕 */
+.header-bg::before {
+  content: '';
+  position: absolute;
+  top: -60px;
+  left: -40px;
+  width: 300px;
+  height: 180px;
+  background: radial-gradient(ellipse at center, var(--admin-scene-glow) 0%, transparent 70%);
+  pointer-events: none;
+}
+/* 右下角柔光晕 */
+.header-bg::after {
+  content: '';
+  position: absolute;
+  right: 40px;
+  bottom: -30px;
+  width: 280px;
+  height: 140px;
+  background: radial-gradient(ellipse at center, var(--admin-scene-glow-soft) 0%, transparent 70%);
+  pointer-events: none;
+}
+
+/* 爱心点缀 */
+.header-hearts {
+  position: absolute;
+  top: 18px;
+  right: 34px;
+  display: flex;
+  gap: 14px;
+  font-size: 16px;
+  color: var(--admin-coral-border);
+  z-index: 1;
+  pointer-events: none;
+}
+.header-hearts span {
+  animation: heartbeat 3s ease-in-out infinite;
+}
+.header-hearts span:nth-child(2) { animation-delay: .4s; }
+.header-hearts span:nth-child(3) { animation-delay: .8s; }
+.header-hearts span:nth-child(4) { animation-delay: 1.2s; }
+@keyframes heartbeat {
+  0%, 100% { transform: scale(1); opacity: .5; }
+  50% { transform: scale(1.25); opacity: 1; }
+}
+
+/* ===== 所有 header 内容浮在背景层之上 ===== */
+.scene-brand,
+.scene-slogan,
+.scene-benefits {
+  position: relative;
+  z-index: 2;
+}
+
+/* ===== 品牌区 ===== */
 .scene-brand,
-.scene-benefits,
-.scene-benefits span,
 .scene-brand-copy {
   display: flex;
   align-items: center;
 }
 
-.scene-brand > img {
-  width: 64px;
-  height: 64px;
-  object-fit: contain;
+.scene-brand {
+  grid-area: brand;
+  gap: 10px;
 }
 
-.scene-slogan {
+/* Logo + 装饰圆点 */
+.brand-logo-wrap {
+  position: relative;
+  width: 48px;
+  height: 48px;
+  flex: none;
+  display: grid;
+  place-items: center;
+}
+.brand-logo-wrap img {
+  width: 42px;
+  height: 42px;
+  object-fit: contain;
+  border-radius: 50%;
+  clip-path: circle(50%);
+  filter: drop-shadow(0 2px 6px rgba(244,95,104,0.25));
+}
+.brand-dot {
+  position: absolute;
+  top: -2px;
+  right: -2px;
+  width: 10px;
+  height: 10px;
+  background: var(--gradient-brand-solid);
+  border-radius: 50%;
+  box-shadow: 0 2px 4px rgba(200, 74, 83, 0.45);
+}
+
+/* 品牌名 + 徽章 — tagline/ornament 在 105px 高度里塞不下，隐藏 */
+.scene-brand-copy {
+  min-width: 0;
+  flex-direction: row;
+  align-items: center;
+  color: var(--admin-coral-strong);
+  gap: 8px;
+}
+.brand-name-row {
   display: flex;
-  padding-right: var(--space-6);
-  align-items: flex-end;
+  align-items: center;
+  gap: 8px;
+}
+.brand-name-row strong {
+  font-size: 24px;
+  font-weight: 700;
+  line-height: 1;
+  letter-spacing: 2px;
+  background: var(--gradient-brand-text);
+  -webkit-background-clip: text;
+  background-clip: text;
+  -webkit-text-fill-color: transparent;
+  text-shadow: none;
+}
+.brand-badge {
+  display: inline-flex;
+  align-items: center;
+  padding: 1px 8px;
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 500;
+  letter-spacing: 1px;
+  color: var(--color-text-inverse);
+  background: var(--gradient-brand-solid);
+  border-radius: 10px;
+  box-shadow: 0 2px 6px rgba(200, 74, 83, 0.3);
+}
+.brand-tagline,
+.brand-ornament {
+  display: none;
+}
+
+/* 标题区 */
+.scene-title {
+  min-width: 0;
+  margin-left: 20px;
+  padding-left: 16px;
+  border-left: 2px solid var(--admin-scene-divider);
+}
+.scene-title h1 {
+  font-size: 18px;
+  font-weight: 700;
+  line-height: 1.05;
+  letter-spacing: 1px;
+  color: var(--color-text-primary);
+}
+.title-sub {
+  display: flex;
+  align-items: center;
+  flex-wrap: wrap;
+  gap: 0;
+  margin-top: 2px;
+  font-size: 12px;
+  color: var(--color-text-secondary);
+  letter-spacing: .2px;
+}
+.title-sub .sep {
+  margin: 0 5px;
+  color: var(--admin-coral-solid);
+  font-weight: 700;
+}
+.title-meta {
+  display: flex;
+  gap: 6px;
+  margin-top: 3px;
+  font-size: 12px;
+}
+.meta-chip {
+  display: inline-flex;
+  align-items: center;
+  padding: 0 8px;
+  height: 18px;
+  color: var(--admin-coral-strong);
+  background: var(--admin-scene-surface);
+  border: 1px solid var(--admin-coral-border);
+  border-radius: 9px;
+  font-weight: 500;
+  line-height: 18px;
+}
+
+/* ===== 书法 slogan ===== */
+.scene-slogan {
+  grid-area: slogan;
+  display: flex;
+  padding-right: 0;
+  align-items: center;
   flex-direction: column;
+  justify-content: center;
   color: var(--admin-coral-strong);
   font-family: var(--font-family-brand);
-  line-height: 1.05;
-  transform: rotate(-7deg);
+  line-height: 1;
+  text-align: center;
+  gap: 0;
 }
-
-.scene-slogan span {
-  font-size: var(--font-size-lg);
-}
-
-.scene-slogan strong {
-  margin-top: var(--space-1);
-  font-size: var(--font-size-3xl);
-  font-weight: var(--font-weight-medium);
-}
-
-.scene-brand-copy {
-  min-width: 172px;
-  margin-left: 10px;
-  align-items: flex-start;
-  flex-direction: column;
+.slogan-top {
+  font-size: 12px;
+  letter-spacing: 6px;
   color: var(--admin-coral-strong);
+  opacity: .8;
 }
-
-.scene-brand-copy strong {
-  font-size: var(--font-size-4xl);
-  line-height: 1.15;
-  letter-spacing: 2px;
-}
-
-.scene-brand-copy span {
-  margin-top: 5px;
-  font-size: var(--font-size-xs);
+.slogan-main {
+  font-size: 26px;
+  font-weight: 500;
   letter-spacing: 4px;
+  background: var(--gradient-brand-text);
+  -webkit-background-clip: text;
+  background-clip: text;
+  -webkit-text-fill-color: transparent;
+}
+.slogan-en {
+  display: none;
 }
 
-.scene-title {
-  min-width: 370px;
-  margin-left: 28px;
-  padding-left: 28px;
-  border-left: 1px solid var(--admin-coral-border);
-}
-
-.scene-title h1 {
-  font-size: clamp(var(--font-size-3xl), 2.2vw, var(--font-size-display));
-  line-height: 1.1;
-  letter-spacing: 1px;
-}
-
-.scene-title p {
-  margin-top: 9px;
-  color: var(--color-text-secondary);
-}
-
+/* ===== 公益原则行 ===== */
 .scene-benefits {
-  grid-column: 1 / -1;
-  align-self: start;
-  justify-content: flex-start;
-  gap: clamp(38px, 5vw, 92px);
-  padding: var(--space-1) 0 0 50px;
+  grid-area: benefits;
+  align-self: center;
+  justify-content: center;
+  flex-wrap: nowrap;
+  gap: clamp(10px, 1.6vw, 28px);
+  padding: 0;
+  overflow: hidden;
 }
-
 .scene-benefits span {
-  display: grid;
-  grid-template-columns: 36px auto;
-  column-gap: var(--space-2);
-  /* 13px 文字压在摄影背景图上，必须用 -strong 档（5.13:1），基础色只有 3.14:1 */
-  color: var(--admin-coral-strong);
-}
-
-.scene-benefits .el-icon {
-  grid-row: 1 / 3;
-  font-size: var(--font-size-4xl);
-}
-
-.scene-benefits b {
-  font-size: var(--font-size-sm);
-}
-
-.scene-benefits small {
-  margin-top: 2px;
-  color: var(--color-text-tertiary);
-  font-size: var(--font-size-micro);
+  flex: none;
+  display: inline-flex;
+  align-items: center;
+  gap: 8px;
+  padding: 4px 14px 4px 8px;
   white-space: nowrap;
+  background: var(--admin-scene-surface);
+  border: 1px solid var(--admin-coral-border);
+  border-radius: 18px;
+  color: var(--admin-coral-strong);
+  backdrop-filter: blur(6px);
+  box-shadow: 0 1px 4px rgba(200, 74, 83, 0.06);
+}
+.scene-benefits b {
+  font-size: 12px;
+  font-weight: 600;
+  white-space: nowrap;
+  line-height: 1.1;
+}
+.scene-benefits small {
+  color: var(--color-text-tertiary);
+  font-size: 12px;
+  font-size: 12px;
+  white-space: nowrap;
+  line-height: 1.1;
 }
 
 .admin-shell {
   width: min(var(--admin-shell-max-width), 100%);
-  height: calc(100vh - 238px);
-  min-height: 560px;
+  flex: 1;
+  min-height: 0;
   margin: 0 auto;
   overflow: hidden;
   background: var(--admin-shell-bg);
@@ -427,6 +654,8 @@ function handleLogout() {
   height: 42px;
   flex: none;
   object-fit: contain;
+  border-radius: 50%;
+  clip-path: circle(50%);
 }
 
 .brand-copy {
@@ -629,10 +858,15 @@ function handleLogout() {
 }
 
 .admin-content {
+  height: 100%;
   padding: 0;
   overflow: auto;
-  background: var(--color-bg-page);
+  scrollbar-width: none;          /* Firefox */
+  -ms-overflow-style: none;       /* IE/Edge 旧版 */
+  /* 暖色调背景，与整体品牌粉调一致；冷灰蓝 --color-bg-page 仅用于通用组件 */
+  background: var(--admin-scene-bg-end);
 }
+.admin-content::-webkit-scrollbar { display: none; }  /* Chrome/Safari/Edge */
 
 .scene-footer {
   display: flex;
@@ -656,62 +890,49 @@ function handleLogout() {
   letter-spacing: 4px;
 }
 
-@media (max-width: 1450px), (max-height: 820px) {
+@media (max-width: 1280px), (max-height: 780px) {
   .admin-scene {
     padding: 12px 24px 10px;
   }
 
   .scene-header {
-    display: grid;
-    height: 120px;
-    grid-template-columns: minmax(520px, 1fr) auto;
-    grid-template-rows: 66px 54px;
-    column-gap: 18px;
+    height: 160px;
+    grid-template-columns: minmax(480px, 1fr) auto;
+    grid-template-rows: 92px 64px;
+    padding-top: 14px;
   }
 
-  .scene-slogan {
-    padding-right: var(--space-3);
-  }
+  .brand-logo-wrap { width: 64px; height: 64px; }
+  .brand-logo-wrap img { width: 56px; height: 56px; }
+  .brand-dot { display: none; }
 
-  .scene-slogan span {
-    font-size: var(--font-size-base);
-  }
-
-  .scene-slogan strong {
-    font-size: var(--font-size-2xl);
-  }
-
-  .scene-brand > img {
-    width: 52px;
-    height: 52px;
-  }
-
-  .scene-brand-copy strong {
-    font-size: var(--font-size-2xl);
-  }
+  .brand-name-row strong { font-size: 30px; letter-spacing: 3px; }
+  .brand-badge { display: none; }
+  .brand-tagline { font-size: 12px; letter-spacing: 2px; }
+  .brand-ornament { display: none; }
 
   .scene-title {
-    min-width: 310px;
-    margin-left: 18px;
-    padding-left: 18px;
+    min-width: 280px;
+    margin-left: 20px;
+    padding-left: 20px;
   }
+  .scene-title h1 { font-size: 22px; letter-spacing: 1px; }
+  .title-sub { font-size: 12px; }
+  .title-meta { display: none; }
 
-  /* 紧凑态下正文标题略大于品牌字号，层级保持「页面 → 品牌」的正确指向 */
-  .scene-title h1 {
-    font-size: var(--font-size-3xl);
-  }
+  .slogan-top { font-size: 13px; letter-spacing: 6px; }
+  .slogan-main { font-size: 34px; letter-spacing: 4px; }
+  .slogan-en { display: none; }
 
-  .scene-benefits {
-    padding: 0 0 0 28px;
-    gap: clamp(22px, 4vw, 54px);
-  }
+  .benefit-icon { width: 34px; height: 34px; }
+  .benefit-icon .el-icon { font-size: 16px; }
+
+  .scene-benefits { gap: clamp(10px, 2vw, 28px); }
+  .scene-benefits b { font-size: 12px; }
+  .scene-benefits small { display: none; font-size: 12px; }
 
   .admin-shell {
-    height: calc(100vh - 170px);
-  }
-
-  .scene-footer {
-    height: 28px;
+    height: calc(100vh - 200px);
   }
 }
 

admin-web/src/modules/activity/ActivityCheckinView.vue

@@ -49,9 +49,9 @@
         <el-col :span="12">
           <el-card shadow="never" class="inner-card">
             <template #header><span>手工签到（特殊情形）</span></template>
-            <el-input v-model="manualUserId" placeholder="输入用户 ID" />
+            <el-input v-model="manualUserNumber" placeholder="输入13位用户编号" />
             <div class="btn-row">
-              <el-button type="primary" :loading="saving" :disabled="!manualUserId"
+              <el-button type="primary" :loading="saving" :disabled="!manualUserNumber"
                 @click="manual">手工签到</el-button>
             </div>
             <div class="form-hint">
@@ -65,8 +65,8 @@
       <el-card v-if="lastResult" shadow="never" class="inner-card result-card">
         <template #header><span>最近一次签到</span></template>
         <el-descriptions :column="2" border size="small">
-          <el-descriptions-item label="用户 ID">{{ lastResult.userId }}</el-descriptions-item>
-          <el-descriptions-item label="活动 ID">{{ lastResult.activityId }}</el-descriptions-item>
+          <el-descriptions-item label="用户编号">{{ lastResult.userDisplayNumber }}</el-descriptions-item>
+          <el-descriptions-item label="活动编号">{{ lastResult.activityDisplayId }}</el-descriptions-item>
           <el-descriptions-item label="本次是否为重复签到">
             <el-tag :type="lastResult.alreadyCheckedIn ? 'warning' : 'success'" size="small">
               {{ lastResult.alreadyCheckedIn ? '是（已幂等，未重复记录）' : '否' }}
@@ -96,7 +96,7 @@ import { get, post } from '@/api/client'
 const activities = ref<any[]>([])
 const activityId = ref('')
 const token = ref('')
-const manualUserId = ref('')
+const manualUserNumber = ref('')
 const stats = ref<any>(null)
 const lastResult = ref<any>(null)
 const scanning = ref(false)
@@ -151,15 +151,15 @@ async function scan() {
 }
 
 async function manual() {
-  if (!activityId.value || !manualUserId.value.trim()) return
+  if (!activityId.value || !manualUserNumber.value.trim()) return
   saving.value = true
   try {
     const res: any = await post(
       `/activities/operator/${activityId.value}/checkin/manual`,
-      { userId: manualUserId.value.trim() },
+      { userId: manualUserNumber.value.trim() },
       authHeader())
-    lastResult.value = { ...res.data, userId: manualUserId.value.trim(), activityId: activityId.value }
-    manualUserId.value = ''
+    lastResult.value = { ...res.data, userDisplayNumber: res.data?.userDisplayNumber || manualUserNumber.value.trim(), activityDisplayId: activities.value.find((item: any) => item.id === activityId.value)?.displayId }
+    manualUserNumber.value = ''
     ElMessage.success(res.data?.alreadyCheckedIn ? '该用户已签到（未重复记录）' : '手工签到成功')
     await loadStats()
   } finally {

admin-web/src/modules/activity/ActivityInterestView.vue

@@ -4,13 +4,13 @@
       <template #header>
         <div class="card-header">
           <span>活动互选管理</span>
-          <el-input v-model="searchActivityId" placeholder="活动ID搜索" clearable style="width:260px" />
+          <el-input v-model="searchActivityNumber" placeholder="活动编号搜索" clearable style="width:260px" />
           <el-button type="primary" @click="loadData" :loading="loading">查询</el-button>
         </div>
       </template>
 
       <el-table :data="tableData" v-loading="loading" border stripe>
-        <el-table-column prop="activityId" label="活动ID" width="160" />
+        <el-table-column prop="activityDisplayId" label="活动编号" width="160" />
         <el-table-column prop="activityTitle" label="活动名称" min-width="180" />
         <el-table-column label="双向互选对数" width="140">
           <template #default="{row}">{{ row.mutualPairs }} 对</template>
@@ -31,8 +31,8 @@
       <div v-if="currentActivity">
         <h4>{{ currentActivity.title }} — 双向互选列表</h4>
         <el-table :data="mutualList" border size="small" style="margin-top:16px">
-          <el-table-column prop="sourceUserId" label="表达者ID" min-width="180" />
-          <el-table-column prop="targetUserId" label="被表达者ID" min-width="180" />
+          <el-table-column prop="sourceUserDisplayNumber" label="表达者编号" min-width="180" />
+          <el-table-column prop="targetUserDisplayNumber" label="被表达者编号" min-width="180" />
           <el-table-column prop="confirmedAt" label="确认时间" width="180" />
         </el-table>
         <el-empty v-if="!mutualList.length" description="暂无双向互选记录" />
@@ -46,7 +46,7 @@ import { getAccessToken } from '@/utils/token'
 import { ref, onMounted } from 'vue'
 import { get } from '@/api/client'
 
-const searchActivityId = ref('')
+const searchActivityNumber = ref('')
 const loading = ref(false)
 const tableData = ref<any[]>([])
 const drawerVisible = ref(false)
@@ -59,8 +59,8 @@ async function loadData() {
     const token = getAccessToken()
     const res: any = await get('/activities/operator/activity-interest-summary', {}, { Authorization: `Bearer ${token}` })
     const rows = res.data || []
-    tableData.value = searchActivityId.value
-      ? rows.filter((row: any) => row.activityId.includes(searchActivityId.value.trim()))
+    tableData.value = searchActivityNumber.value
+      ? rows.filter((row: any) => (row.activityDisplayId || '').includes(searchActivityNumber.value.trim()))
       : rows
   } catch (e) {
     console.error(e)

admin-web/src/modules/activity/ActivityManagementView.vue

@@ -9,6 +9,7 @@
       </template>
 
       <el-table :data="tableData" v-loading="loading" border stripe>
+        <el-table-column prop="displayId" label="活动编号" min-width="180" />
         <el-table-column prop="title" label="活动名称" min-width="180" />
         <el-table-column prop="activityType" label="活动类型" width="130">
           <template #default="{ row }">
@@ -128,7 +129,6 @@
     <el-dialog v-model="orgVisible" title="活动组织与容量分组" width="640px">
       <h4>组织关系</h4>
       <el-table :data="orgs" border size="small">
-        <el-table-column prop="organizationId" label="组织ID" min-width="160" />
         <el-table-column prop="name" label="名称" min-width="140" />
         <el-table-column prop="role" label="角色" width="120">
           <template #default="{ row }">{{ roleText(row.role) }}</template>

admin-web/src/modules/audit/AuditLogView.vue

@@ -16,14 +16,14 @@
       </template>
 
       <el-table :data="tableData" v-loading="loading" border stripe>
-        <el-table-column prop="operatorId" label="操作人ID" width="140" />
+        <el-table-column prop="operatorDisplayId" label="操作人编号" min-width="180" />
         <el-table-column prop="action" label="操作" width="160">
           <template #default="{row}">{{ actionText(row.action) }}</template>
         </el-table-column>
         <el-table-column prop="resourceType" label="资源类型" width="120">
           <template #default="{row}">{{ row.resourceType }}</template>
         </el-table-column>
-        <el-table-column prop="resourceId" label="资源ID" width="140" show-overflow-tooltip />
+        <el-table-column prop="resourceDisplayId" label="业务编号" min-width="180" show-overflow-tooltip><template #default="{ row }">{{ row.resourceDisplayId || '未公开编号（已脱敏）' }}</template></el-table-column>
         <el-table-column prop="ip" label="IP地址" width="140" />
         <el-table-column prop="createdAt" label="时间" width="180">
           <template #default="{row}">{{ formatTime(row.createdAt) }}</template>

admin-web/src/modules/banner/BannerManagementView.vue

@@ -179,7 +179,7 @@ function isExternalLink(value: string) {
 function previewTargetText(banner: any) {
   const dest = TARGET_TYPE_DEST[banner.targetType] || banner.targetType || '无'
   if (!banner.targetValue) return dest
-  return `${dest} · ${banner.targetValue}`
+  return `${dest} · 已配置站内目标`
 }
 function assignForm(source: any) {
   form.value = {

admin-web/src/modules/counseling/CounselingView.vue

@@ -88,7 +88,7 @@
     <el-dialog v-model="assignDialogVisible" title="分配咨询师" width="400px">
       <el-form label-width="80px">
         <el-form-item label="咨询师">
-          <el-input v-model="assignForm.counselorId" placeholder="请输入咨询师工号 / ID" />
+          <el-input v-model="assignForm.counselorNumber" placeholder="请输入13位工作人员编号" />
         </el-form-item>
       </el-form>
       <template #footer>
@@ -143,7 +143,7 @@ const assignedServices = ref<any[]>([])
 const assignDialogVisible = ref(false)
 const followupDialogVisible = ref(false)
 const currentId = ref('')
-const assignForm = ref({ counselorId: '' })
+const assignForm = ref({ counselorNumber: '' })
 const followupForm = ref({ type: 'phone_call', content: '' })
 
 const SERVICE_TYPE_LABEL: Record<string, string> = {
@@ -211,19 +211,19 @@ function onTabChange(name: string | number) {
 
 function openAssign(row: any) {
   currentId.value = row.id
-  assignForm.value.counselorId = ''
+  assignForm.value.counselorNumber = ''
   assignDialogVisible.value = true
 }
 
 async function doAssign() {
-  if (!assignForm.value.counselorId) {
-    ElMessage.warning('请填写咨询师 ID')
+  if (!assignForm.value.counselorNumber) {
+    ElMessage.warning('请填写咨询师编号')
     return
   }
   submitting.value = true
   try {
     await post(`/counseling/services/operator/${currentId.value}/assign`,
-      { counselorId: assignForm.value.counselorId })
+      { counselorId: assignForm.value.counselorNumber })
     ElMessage.success('分配成功')
     assignDialogVisible.value = false
     loadQueue()

admin-web/src/modules/matchmaker/MatchmakerManagementView.vue

@@ -2,10 +2,24 @@
   <div class="matchmaker-management">
     <el-card>
       <template #header><div class="card-header"><span>公益红娘管理</span></div></template>
-      <el-tabs v-model="activeTab">
-        <el-tab-pane label="服务请求队列" name="services">
+      <el-tabs v-model="activeTab" @tab-change="refresh">
+        <el-tab-pane v-if="canAssign" label="服务进展与跟进" name="management">
+          <el-table :data="managedServices" stripe v-loading="loading">
+            <el-table-column prop="userDisplayNumber" label="用户编号" min-width="150" />
+            <el-table-column prop="operatorDisplayId" label="红娘编号" min-width="150" />
+            <el-table-column label="服务状态" width="120"><template #default="{ row }">{{ statusLabel(row.status) }}</template></el-table-column>
+            <el-table-column prop="latestFollowupContent" label="最新跟进" min-width="230" show-overflow-tooltip />
+            <el-table-column label="操作" width="110"><template #default="{ row }">
+              <el-button link type="primary" @click="openServiceDetail(row.serviceId, true)">查看记录</el-button>
+            </template></el-table-column>
+          </el-table>
+        </el-tab-pane>
+        <!-- ZC-MM-002：服务请求队列仅分配权持有者可见（matchmaker.assign 或 matchmaker.team.assign） -->
+        <el-tab-pane v-if="canAssign" label="服务请求队列" name="services">
           <el-table :data="services" stripe v-loading="loading">
-            <el-table-column prop="userId" label="用户ID" width="120" />
+            <el-table-column prop="userDisplayNumber" label="用户编号" width="190">
+              <template #default="{ row }">{{ row.userDisplayNumber || '实名后生成' }}</template>
+            </el-table-column>
             <el-table-column prop="serviceType" label="服务类型" width="160">
               <template #default="{ row }">{{ serviceTypeLabel(row.serviceType) }}</template>
             </el-table-column>
@@ -19,7 +33,8 @@
             <el-table-column label="操作" width="200">
               <template #default="{ row }">
                 <el-button v-if="row.status==='submitted'" size="small" type="primary" @click="openAssign(row)">分配</el-button>
-                <el-button v-if="row.status==='assigned' || row.status==='processing'" size="small" @click="openRecommendation(row)">创建推荐</el-button>
+                <el-button v-if="row.status==='assigned' || row.status==='in_service'" size="small" @click="openRecommendation(row)">创建推荐</el-button>
+                <el-button v-if="row.status!=='submitted'" size="small" @click="openServiceDetail(row.serviceId || row.id)">查看服务</el-button>
               </template>
             </el-table-column>
           </el-table>
@@ -27,8 +42,8 @@
 
         <el-tab-pane label="推荐列表" name="recommendations">
           <el-table :data="recommendations" stripe v-loading="loading">
-            <el-table-column prop="userId" label="用户" width="110" />
-            <el-table-column prop="targetUserId" label="推荐对象" width="110" />
+            <el-table-column prop="userDisplayNumber" label="用户" width="110" />
+            <el-table-column prop="targetUserDisplayNumber" label="推荐对象" width="110" />
             <el-table-column prop="reason" label="推荐理由" show-overflow-tooltip />
             <el-table-column prop="status" label="状态" width="130">
               <template #default="{ row }"><el-tag :type="recStatusTag(row.status)">{{ recStatusLabel(row.status) }}</el-tag></template>
@@ -38,16 +53,80 @@
             </el-table-column>
           </el-table>
         </el-tab-pane>
+
+        <!-- ZC-MM-002 新增：服务对象分配（本人名下生效中的分配 + 转分配/撤销/结束） -->
+        <el-tab-pane label="服务对象分配" name="assignments">
+          <el-table :data="assignments" stripe v-loading="assignmentsLoading">
+            <el-table-column prop="userDisplayNumber" label="用户编号" width="190">
+              <template #default="{ row }">{{ row.userDisplayNumber || '实名后生成' }}</template>
+            </el-table-column>
+            <el-table-column prop="assignmentScope" label="范围" width="90">
+              <template #default="{ row }">{{ assignmentScopeLabel(row.assignmentScope) }}</template>
+            </el-table-column>
+            <el-table-column prop="assignmentReason" label="分配理由" show-overflow-tooltip />
+            <el-table-column prop="status" label="状态" width="90">
+              <template #default="{ row }"><el-tag :type="assignmentStatusTag(row.status)">{{ assignmentStatusLabel(row.status) }}</el-tag></template>
+            </el-table-column>
+            <el-table-column prop="assignedAt" label="分配时间" width="170">
+              <template #default="{ row }">{{ formatDateTime(row.assignedAt) }}</template>
+            </el-table-column>
+            <el-table-column prop="expiresAt" label="有效期至" width="170">
+              <template #default="{ row }">{{ row.expiresAt ? formatDateTime(row.expiresAt) : '长期' }}</template>
+            </el-table-column>
+            <el-table-column label="操作" width="220">
+              <template #default="{ row }">
+                <el-button v-if="row.serviceId" size="small" @click="openServiceDetail(row.serviceId)">查看服务</el-button>
+                <el-button size="small" type="primary" @click="openTransfer(row)">转分配</el-button>
+                <el-button size="small" @click="openTerminate(row, 'revoke')">撤销</el-button>
+                <el-button size="small" @click="openTerminate(row, 'end')">结束</el-button>
+              </template>
+            </el-table-column>
+          </el-table>
+        </el-tab-pane>
+        <!-- ZC-MM-003 / B1 立项：受控联系授权（审批岗队列 + 本人授权/撤销） -->
+        <el-tab-pane label="联系授权审批" name="contactAuths">
+          <el-table :data="contactAuths" stripe v-loading="contactAuthsLoading">
+            <el-table-column prop="operatorDisplayId" label="红娘编号" width="120" />
+            <el-table-column prop="userDisplayNumber" label="用户编号" width="120" />
+            <el-table-column prop="channel" label="渠道" width="110">
+              <template #default="{ row }">{{ contactChannelLabel(row.channel) }}</template>
+            </el-table-column>
+            <el-table-column prop="purpose" label="授权目的" show-overflow-tooltip />
+            <el-table-column prop="status" label="状态" width="110">
+              <template #default="{ row }"><el-tag :type="contactStatusTag(row.status)">{{ contactStatusLabel(row.status) }}</el-tag></template>
+            </el-table-column>
+            <el-table-column prop="createdAt" label="申请时间" width="170">
+              <template #default="{ row }">{{ formatDateTime(row.createdAt) }}</template>
+            </el-table-column>
+            <el-table-column prop="expiresAt" label="窗口/有效期至" width="170">
+              <template #default="{ row }">{{ formatDateTime(row.expiresAt) }}</template>
+            </el-table-column>
+            <el-table-column label="操作" width="220">
+              <template #default="{ row }">
+                <template v-if="row.status === 'pending_approval' && canApprove">
+                  <el-button size="small" type="primary" @click="doContactApprove(row)">批准</el-button>
+                  <el-button size="small" type="danger" @click="doContactReject(row)">拒绝</el-button>
+                </template>
+                <el-button v-if="['active','pending_approval','pending_consent'].includes(row.status)"
+                  size="small" @click="doContactRevoke(row)">撤销</el-button>
+              </template>
+            </el-table-column>
+          </el-table>
+        </el-tab-pane>
       </el-tabs>
     </el-card>
 
-    <!-- 分配弹窗 -->
-    <el-dialog v-model="assignDialogVisible" title="分配红娘服务" width="400px">
-      <el-form label-width="80px">
-        <el-form-item label="红娘"><el-select v-model="assignForm.operatorId" placeholder="选择红娘">
-          <el-option label="王红娘" value="operator_wang" />
-          <el-option label="陈红娘" value="operator_chen" />
-        </el-select></el-form-item>
+    <!-- 分配弹窗（ZC-MM-002：去硬编码红娘名单，改为加载可分配红娘接口；理由必填） -->
+    <el-dialog v-model="assignDialogVisible" title="分配红娘服务" width="440px">
+      <el-form label-width="90px">
+        <el-form-item label="红娘">
+          <el-select v-model="assignForm.matchmakerOperatorId" placeholder="选择红娘" style="width: 100%">
+            <el-option v-for="op in assignableMatchmakers" :key="op.id" :label="op.name" :value="op.id" />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="分配理由" required>
+          <el-input v-model="assignForm.reason" type="textarea" :rows="2" placeholder="说明分配依据（必填）" />
+        </el-form-item>
       </el-form>
       <template #footer>
         <el-button @click="assignDialogVisible=false">取消</el-button>
@@ -55,11 +134,42 @@
       </template>
     </el-dialog>
 
+    <!-- 转分配弹窗（ZC-MM-002：服务对象分配） -->
+    <el-dialog v-model="transferDialogVisible" title="转分配服务对象" width="440px">
+      <el-form label-width="90px">
+        <el-form-item label="新红娘">
+          <el-select v-model="transferForm.newMatchmakerOperatorId" placeholder="选择接手红娘" style="width: 100%">
+            <el-option v-for="op in assignableMatchmakers" :key="op.id" :label="op.name" :value="op.id" />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="转分配理由" required>
+          <el-input v-model="transferForm.reason" type="textarea" :rows="2" placeholder="说明转分配依据（必填）" />
+        </el-form-item>
+      </el-form>
+      <template #footer>
+        <el-button @click="transferDialogVisible=false">取消</el-button>
+        <el-button type="primary" @click="doTransfer">确认转分配</el-button>
+      </template>
+    </el-dialog>
+
+    <!-- 撤销/结束弹窗（ZC-MM-002：服务对象分配） -->
+    <el-dialog v-model="terminateDialogVisible" :title="terminateAction==='revoke' ? '撤销服务对象分配' : '结束服务对象分配'" width="440px">
+      <el-form label-width="90px">
+        <el-form-item :label="terminateAction==='revoke' ? '撤销理由' : '结束理由'" required>
+          <el-input v-model="terminateForm.reason" type="textarea" :rows="2" placeholder="说明理由（必填）" />
+        </el-form-item>
+      </el-form>
+      <template #footer>
+        <el-button @click="terminateDialogVisible=false">取消</el-button>
+        <el-button type="danger" @click="doTerminate">确认</el-button>
+      </template>
+    </el-dialog>
+
     <!-- 创建推荐弹窗 -->
     <el-dialog v-model="recDialogVisible" title="创建红娘推荐" width="480px">
       <el-form label-width="100px">
-        <el-form-item label="推荐给用户"><el-input v-model="recForm.userId" disabled /></el-form-item>
-        <el-form-item label="推荐对象ID"><el-input v-model="recForm.targetUserId" placeholder="输入被推荐对象的用户ID" /></el-form-item>
+        <el-form-item label="推荐给用户"><el-input v-model="recForm.userDisplayNumber" disabled /></el-form-item>
+        <el-form-item label="推荐对象编号"><el-input v-model="recForm.targetUserDisplayNumber" placeholder="输入13位用户编号" /></el-form-item>
         <el-form-item label="推荐理由"><el-input v-model="recForm.reason" type="textarea" :rows="3" placeholder="说明为什么这个对象适合该用户" /></el-form-item>
       </el-form>
       <template #footer>
@@ -67,33 +177,108 @@
         <el-button type="primary" @click="doCreateRecommendation">发送推荐</el-button>
       </template>
     </el-dialog>
+
+    <el-dialog v-model="serviceDetailVisible" title="服务详情" width="620px">
+      <el-descriptions v-if="serviceDetail" :column="2" border>
+        <el-descriptions-item label="服务编号">{{ serviceDetail.serviceDisplayId }}</el-descriptions-item>
+        <el-descriptions-item label="状态">{{ statusLabel(serviceDetail.status) }}</el-descriptions-item>
+        <el-descriptions-item label="服务类型">{{ serviceTypeLabel(serviceDetail.serviceType) }}</el-descriptions-item>
+        <el-descriptions-item label="创建时间">{{ formatDateTime(serviceDetail.createdAt) }}</el-descriptions-item>
+        <el-descriptions-item label="服务需求" :span="2">{{ serviceDetail.description || '未填写' }}</el-descriptions-item>
+      </el-descriptions>
+      <el-divider content-position="left">服务历史</el-divider>
+      <el-empty v-if="!serviceDetail?.followups?.length" description="暂无服务记录" />
+      <el-timeline v-else>
+        <el-timeline-item v-for="item in serviceDetail.followups" :key="item.id" :timestamp="formatDateTime(item.createdAt)">
+          {{ item.content }}
+        </el-timeline-item>
+      </el-timeline>
+      <template v-if="serviceDetail && !managementDetail">
+        <el-divider />
+        <el-button type="primary" @click="openFollowup">添加跟进记录</el-button>
+        <el-button
+          v-if="['completed', 'cancelled'].indexOf(serviceDetail.status) < 0"
+          type="success"
+          plain
+          @click="completeCurrentService"
+        >完成服务</el-button>
+      </template>
+    </el-dialog>
+
+    <el-dialog v-model="followupDialogVisible" title="添加跟进记录" width="520px">
+      <el-form label-width="90px">
+        <el-form-item label="跟进方式">
+          <el-select v-model="followupForm.followupType" style="width: 100%">
+            <el-option label="电话沟通" value="phone_call" />
+            <el-option label="微信沟通" value="wechat" />
+            <el-option label="面对面" value="face_to_face" />
+            <el-option label="其他" value="other" />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="跟进内容" required>
+          <el-input v-model="followupForm.content" type="textarea" :rows="4" placeholder="记录本次服务进展" />
+        </el-form-item>
+      </el-form>
+      <template #footer>
+        <el-button @click="followupDialogVisible = false">取消</el-button>
+        <el-button type="primary" @click="submitFollowup">保存记录</el-button>
+      </template>
+    </el-dialog>
   </div>
 </template>
 
 <script setup lang="ts">
-import { ref, onMounted } from 'vue'
+import { ref, computed, onActivated } from 'vue'
+import { useRoute } from 'vue-router'
 import { get, post } from '@/api/client'
-import { ElMessage } from 'element-plus'
+import { ElMessage, ElMessageBox } from 'element-plus'
+import { useAuthStore } from '@/stores/auth'
 
-const activeTab = ref('services')
+const authStore = useAuthStore()
+const route = useRoute()
+const managementDetail = ref(false)
+const managedServices = ref<any[]>([])
+// ZC-MM-002：分配权 = matchmaker.assign（平台授权）或 matchmaker.team.assign（红娘组长）
+const canAssign = computed(() => {
+  const perms: string[] = authStore.permissions || []
+  return perms.includes('matchmaker.assign') || perms.includes('matchmaker.team.assign')
+})
+
+const activeTab = ref(canAssign.value ? 'services' : 'assignments')
 const loading = ref(false)
 const services = ref<any[]>([])
 const recommendations = ref<any[]>([])
+const assignments = ref<any[]>([])
+const assignmentsLoading = ref(false)
+const assignableMatchmakers = ref<any[]>([])
 const assignDialogVisible = ref(false)
+const transferDialogVisible = ref(false)
+const terminateDialogVisible = ref(false)
 const recDialogVisible = ref(false)
 const currentServiceId = ref('')
-const assignForm = ref({ operatorId: '' })
-const recForm = ref({ userId: '', targetUserId: '', reason: '' })
+const currentUserId = ref('')
+const currentAssignmentId = ref('')
+const terminateAction = ref<'revoke' | 'end'>('revoke')
+const assignForm = ref({ matchmakerOperatorId: '', reason: '' })
+const transferForm = ref({ newMatchmakerOperatorId: '', reason: '' })
+const terminateForm = ref({ reason: '' })
+const recForm = ref({ userDisplayNumber: '', targetUserDisplayNumber: '', reason: '' })
+const serviceDetailVisible = ref(false)
+const serviceDetail = ref<any>(null)
+const followupDialogVisible = ref(false)
+const followupForm = ref({ followupType: 'phone_call', content: '' })
 
 const SERVICE_TYPE_LABEL: Record<string, string> = {
   recommendation: '推荐对象', referral_counseling: '转介咨询',
   referral_activity: '转介活动', referral_station: '转介服务站'
 }
 const STATUS_LABEL: Record<string, string> = {
-  submitted: '待分配', assigned: '已分配', processing: '处理中', completed: '已完成', cancelled: '已取消'
+  submitted: '待分配', assigned: '已分配', in_service: '服务中', waiting_user: '等待用户',
+  processing: '处理中', completed: '已完成', cancelled: '已取消'
 }
 const STATUS_TAG: Record<string, string> = {
-  submitted: 'warning', assigned: 'primary', processing: '', completed: 'success', cancelled: 'danger'
+  submitted: 'warning', assigned: 'primary', in_service: 'primary', waiting_user: 'warning',
+  processing: '', completed: 'success', cancelled: 'danger'
 }
 const REC_STATUS_LABEL: Record<string, string> = {
   pending_view: '待用户查看', viewed: '已查看', liked: '已喜欢',
@@ -103,18 +288,128 @@ const REC_STATUS_TAG: Record<string, string> = {
   pending_view: 'warning', viewed: 'info', liked: 'primary',
   passed: 'info', confirmed_mutual: 'success', rejected: 'danger', expired: 'info'
 }
+const ASSIGNMENT_STATUS_LABEL: Record<string, string> = {
+  active: '生效中', ended: '已结束', revoked: '已撤销', transferred: '已转分配', expired: '已过期'
+}
+const ASSIGNMENT_STATUS_TAG: Record<string, string> = {
+  active: 'success', ended: 'info', revoked: 'danger', transferred: 'info', expired: 'info'
+}
+
+// ===== ZC-MM-003 / B1：受控联系授权（枚举码不上屏，中文映射） =====
+const CONTACT_CHANNEL_LABEL: Record<string, string> = {
+  phone: '电话联系', offline_meeting: '线下见面', full_contact: '完整联系方式'
+}
+const CONTACT_STATUS_LABEL: Record<string, string> = {
+  pending_approval: '待审批', pending_consent: '待用户确认', active: '生效中',
+  rejected: '已拒绝', expired: '已过期', revoked: '已撤销'
+}
+const CONTACT_STATUS_TAG: Record<string, string> = {
+  pending_approval: 'warning', pending_consent: 'warning', active: 'success',
+  rejected: 'danger', expired: 'info', revoked: 'info'
+}
 
 function serviceTypeLabel(t: string) { return SERVICE_TYPE_LABEL[t] || t }
 function statusLabel(s: string) { return STATUS_LABEL[s] || s }
 function statusTag(s: string) { return STATUS_TAG[s] || 'info' }
 function recStatusLabel(s: string) { return REC_STATUS_LABEL[s] || s }
 function recStatusTag(s: string) { return REC_STATUS_TAG[s] || 'info' }
+function assignmentStatusLabel(s: string) { return ASSIGNMENT_STATUS_LABEL[s] || s }
+function assignmentStatusTag(s: string) { return ASSIGNMENT_STATUS_TAG[s] || 'info' }
+function assignmentScopeLabel(s: string) { return s === 'primary' ? '主责' : '协同' }
 function formatDateTime(d: string) { return d ? new Date(d).toLocaleString('zh-CN') : '-' }
+function contactChannelLabel(s: string) { return CONTACT_CHANNEL_LABEL[s] || s }
+function contactStatusLabel(s: string) { return CONTACT_STATUS_LABEL[s] || s }
+function contactStatusTag(s: string) { return CONTACT_STATUS_TAG[s] || 'info' }
+
+async function openServiceDetail(serviceId: string, management = false) {
+  managementDetail.value = management
+  if (!serviceId) return
+  try {
+    const res: any = await get(`/operator/matchmaker/${management ? 'management/' : ''}services/${serviceId}`)
+    serviceDetail.value = res?.data || null
+    serviceDetailVisible.value = true
+  } catch { serviceDetail.value = null }
+}
+
+function openFollowup() {
+  followupForm.value = { followupType: 'phone_call', content: '' }
+  followupDialogVisible.value = true
+}
+
+async function submitFollowup() {
+  if (!followupForm.value.content.trim() || !serviceDetail.value?.serviceId) {
+    ElMessage.warning('请填写跟进内容')
+    return
+  }
+  try {
+    await post(`/operator/matchmaker/services/${serviceDetail.value.serviceId}/followup`, followupForm.value)
+    ElMessage.success('跟进记录已保存')
+    followupDialogVisible.value = false
+    await openServiceDetail(serviceDetail.value.serviceId)
+  } catch (e: any) {
+    ElMessage.error(e?.response?.data?.message || '保存跟进记录失败')
+  }
+}
+
+async function completeCurrentService() {
+  if (!serviceDetail.value?.serviceId) return
+  try {
+    await ElMessageBox.confirm('确认将该红娘服务标记为已完成吗？', '完成服务', { type: 'warning' })
+    await post(`/operator/matchmaker/services/${serviceDetail.value.serviceId}/complete`, {})
+    ElMessage.success('服务已完成')
+    await openServiceDetail(serviceDetail.value.serviceId)
+    await loadAssignments()
+  } catch (e: any) {
+    if (e !== 'cancel' && e !== 'close') ElMessage.error(e?.response?.data?.message || '完成服务失败')
+  }
+}
+
+// ===== ZC-MM-003 / B1：受控联系授权 =====
+// 审批岗客户端可见性提示（真实判定在 Service 层动态执行：principal 权限 ∈ approver-authorities 配置）
+const canApprove = computed(() => {
+  const perms: string[] = authStore.permissions || []
+  return perms.includes('matchmaker.assign') || perms.includes('matchmaker.team.assign')
+})
+const contactAuths = ref<any[]>([])
+const contactAuthsLoading = ref(false)
+
+async function loadContactAuths() {
+  contactAuthsLoading.value = true
+  try {
+    const endpoint = canApprove.value
+      ? '/operator/matchmaker/contact-authorizations/pending'
+      : '/operator/matchmaker/contact-authorizations/my'
+    const res: any = await get(endpoint)
+    contactAuths.value = res?.data?.list || []
+  } finally { contactAuthsLoading.value = false }
+}
+async function doContactApprove(row: any) {
+  try {
+    await post(`/operator/matchmaker/contact-authorizations/${row.id}/approve`, {})
+    ElMessage.success('已批准，等待用户单独确认'); loadContactAuths()
+  } catch (e: any) { ElMessage.error(e?.response?.data?.message || '操作失败') }
+}
+async function doContactReject(row: any) {
+  try {
+    await post(`/operator/matchmaker/contact-authorizations/${row.id}/reject`, {})
+    ElMessage.success('已拒绝'); loadContactAuths()
+  } catch (e: any) { ElMessage.error(e?.response?.data?.message || '操作失败') }
+}
+async function doContactRevoke(row: any) {
+  try {
+    const { value } = await ElMessageBox.prompt('撤销理由（必填）', '撤销联系授权', {
+      confirmButtonText: '确认撤销', cancelButtonText: '取消',
+      inputValidator: (v: string) => (v && v.trim() ? true : '撤销理由必填'),
+    })
+    await post(`/operator/matchmaker/contact-authorizations/${row.id}/revoke`, { reason: value.trim() })
+    ElMessage.success('已撤销'); loadContactAuths()
+  } catch { /* 用户取消 */ }
+}
 
 async function loadServices() {
   loading.value = true
   // Phase 13 契约修复：原 `/matchmaker/services/operator/queue` 后端不存在（404）。
-  // 后端实际为 GET /operator/matchmaker/pending（待分配队列）。
+  // 后端实际为 GET /operator/matchmaker/pending（待分配队列，ZC-MM-002 后仅分配权持有者可调）。
   try { const res: any = await get('/operator/matchmaker/pending'); services.value = res?.data || [] } finally { loading.value = false }
 }
 async function loadRecommendations() {
@@ -123,36 +418,109 @@ async function loadRecommendations() {
   // 后端新增 GET /operator/matchmaker/recommendations（限本人名下服务的推荐）。
   try { const res: any = await get('/operator/matchmaker/recommendations'); recommendations.value = res?.data || [] } finally { loading.value = false }
 }
+async function loadAssignments() {
+  assignmentsLoading.value = true
+  // ZC-MM-002：本人名下生效中的服务对象分配
+  try { const res: any = await get('/operator/matchmaker/assignments/my'); assignments.value = res?.data || [] } finally { assignmentsLoading.value = false }
+}
+async function loadAssignableMatchmakers() {
+  // ZC-MM-002：去硬编码红娘名单，改为后端可分配红娘接口（组长按组织过滤、平台授权人员全部）
+  try { const res: any = await get('/operator/matchmaker/assignments/assignable-matchmakers'); assignableMatchmakers.value = res?.data || [] } catch { assignableMatchmakers.value = [] }
+}
 async function refresh() {
-  if (activeTab.value === 'services') await loadServices(); else await loadRecommendations()
+  if (activeTab.value === 'management') {
+    loading.value = true
+    try { const res: any = await get('/operator/matchmaker/management/services'); managedServices.value = res?.data || [] }
+    finally { loading.value = false }
+  }
+  else if (activeTab.value === 'services') await loadServices()
+  else if (activeTab.value === 'assignments') await loadAssignments()
+  else if (activeTab.value === 'contactAuths') await loadContactAuths()
+  else await loadRecommendations()
 }
 
-async function openAssign(row: any) { currentServiceId.value = row.id; assignForm.value.operatorId = ''; assignDialogVisible.value = true }
+async function openAssign(row: any) {
+  // /pending 返回字段为 serviceId（Phase 13 契约），兜底 row.id
+  currentServiceId.value = row.serviceId || row.id
+  currentUserId.value = row.userId
+  assignForm.value = { matchmakerOperatorId: '', reason: '' }
+  await loadAssignableMatchmakers()
+  assignDialogVisible.value = true
+}
 async function doAssign() {
-  // Phase 13 契约修复：原 PUT /matchmaker/services/{id}/assign → 后端为 POST /operator/matchmaker/services/{id}/assign
+  if (!assignForm.value.matchmakerOperatorId) { ElMessage.warning('请选择红娘'); return }
+  if (!assignForm.value.reason || !assignForm.value.reason.trim()) { ElMessage.warning('分配理由必填'); return }
+  // ZC-MM-002：分配走统一分配接口（创建 assignment + 服务单联动置 assigned，同事务）
   try {
-    await post(`/operator/matchmaker/services/${currentServiceId.value}/assign`, { operatorId: assignForm.value.operatorId })
+    await post('/operator/matchmaker/assignments', {
+      userId: currentUserId.value,
+      matchmakerOperatorId: assignForm.value.matchmakerOperatorId,
+      serviceId: currentServiceId.value,
+      reason: assignForm.value.reason.trim()
+    })
     ElMessage.success('分配成功'); assignDialogVisible.value = false; loadServices()
   } catch (e: any) { ElMessage.error(e?.response?.data?.message || '操作失败') }
 }
 
+async function openTransfer(row: any) {
+  currentAssignmentId.value = row.id
+  transferForm.value = { newMatchmakerOperatorId: '', reason: '' }
+  await loadAssignableMatchmakers()
+  transferDialogVisible.value = true
+}
+async function doTransfer() {
+  if (!transferForm.value.newMatchmakerOperatorId) { ElMessage.warning('请选择接手红娘'); return }
+  if (!transferForm.value.reason || !transferForm.value.reason.trim()) { ElMessage.warning('转分配理由必填'); return }
+  try {
+    await post(`/operator/matchmaker/assignments/${currentAssignmentId.value}/transfer`, {
+      newMatchmakerOperatorId: transferForm.value.newMatchmakerOperatorId,
+      reason: transferForm.value.reason.trim()
+    })
+    ElMessage.success('转分配成功'); transferDialogVisible.value = false; loadAssignments()
+  } catch (e: any) { ElMessage.error(e?.response?.data?.message || '操作失败') }
+}
+
+function openTerminate(row: any, action: 'revoke' | 'end') {
+  currentAssignmentId.value = row.id
+  terminateAction.value = action
+  terminateForm.value = { reason: '' }
+  terminateDialogVisible.value = true
+}
+async function doTerminate() {
+  if (!terminateForm.value.reason || !terminateForm.value.reason.trim()) {
+    ElMessage.warning(terminateAction.value === 'revoke' ? '撤销理由必填' : '结束理由必填'); return
+  }
+  try {
+    await post(`/operator/matchmaker/assignments/${currentAssignmentId.value}/${terminateAction.value}`, {
+      reason: terminateForm.value.reason.trim()
+    })
+    ElMessage.success('操作成功'); terminateDialogVisible.value = false; loadAssignments()
+  } catch (e: any) { ElMessage.error(e?.response?.data?.message || '操作失败') }
+}
+
 function openRecommendation(row: any) {
   currentServiceId.value = row.id
-  recForm.value = { userId: row.userId, targetUserId: '', reason: '' }
+  recForm.value = { userDisplayNumber: row.userDisplayNumber || '实名后生成', targetUserDisplayNumber: '', reason: '' }
   recDialogVisible.value = true
 }
 async function doCreateRecommendation() {
-  if (!recForm.value.targetUserId || !recForm.value.reason) { ElMessage.warning('请填写推荐对象和理由'); return }
+  if (!recForm.value.targetUserDisplayNumber || !recForm.value.reason) { ElMessage.warning('请填写推荐对象和理由'); return }
   // Phase 13 契约修复：原 POST /matchmaker/services/{id}/recommendation → 后端为 /operator/matchmaker/services/{id}/recommend
   try {
     await post(`/operator/matchmaker/services/${currentServiceId.value}/recommend`, {
-      targetUserId: recForm.value.targetUserId, reason: recForm.value.reason
+      targetUserId: recForm.value.targetUserDisplayNumber, reason: recForm.value.reason
     })
     ElMessage.success('推荐已发送给用户'); recDialogVisible.value = false; loadRecommendations()
   } catch (e: any) { ElMessage.error(e?.response?.data?.message || '操作失败') }
 }
 
-onMounted(refresh)
+onActivated(async () => {
+  if (canAssign.value && typeof route.query.serviceId === 'string') {
+    activeTab.value = 'management'
+    await openServiceDetail(route.query.serviceId, true)
+  }
+  await refresh()
+})
 </script>
 
 <style scoped>

admin-web/src/modules/operator/MatchmakerTeamManagementView.vue

@@ -0,0 +1,110 @@
+<template>
+  <div class="page-container">
+    <el-card shadow="never">
+      <template #header>
+        <div class="header-row">
+          <span>红娘团队管理</span>
+          <div class="header-actions">
+            <el-select v-model="status" clearable placeholder="全部状态" style="width:120px" @change="load">
+              <el-option label="正常" value="normal" /><el-option label="停用" value="suspended" />
+            </el-select>
+            <el-input v-model="keyword" clearable placeholder="姓名或用户名" style="width:180px" @keyup.enter="load" />
+            <el-button type="primary" @click="openCreate">新增红娘</el-button>
+          </div>
+        </div>
+      </template>
+      <el-alert v-if="error" type="error" :closable="false" :title="error" />
+      <el-table v-loading="loading" :data="items" border stripe empty-text="暂无红娘团队成员">
+        <el-table-column prop="username" label="用户名" width="150" />
+        <el-table-column prop="name" label="姓名" width="120" />
+        <el-table-column label="角色" width="130"><template #default="{ row }">{{ roleName(row.roles?.[0]) }}</template></el-table-column>
+        <el-table-column label="数据范围" width="110"><template #default="{ row }">{{ scopeName(row.scope) }}</template></el-table-column>
+        <el-table-column label="所属组织" min-width="180"><template #default="{ row }">{{ orgMap[row.organizationId] || '未绑定' }}</template></el-table-column>
+        <el-table-column label="状态" width="90"><template #default="{ row }"><el-tag :type="row.status === 'normal' ? 'success' : 'danger'">{{ row.status === 'normal' ? '正常' : '停用' }}</el-tag></template></el-table-column>
+        <el-table-column label="操作" width="300" fixed="right">
+          <template #default="{ row }">
+            <el-button size="small" @click="openEdit(row)">编辑</el-button>
+            <el-button size="small" @click="resetPassword(row)">重置密码</el-button>
+            <el-button size="small" :type="row.status === 'normal' ? 'warning' : 'success'" @click="toggleStatus(row)">{{ row.status === 'normal' ? '停用' : '启用' }}</el-button>
+          </template>
+        </el-table-column>
+      </el-table>
+      <el-pagination v-if="total" v-model:current-page="page" style="margin-top:16px;text-align:right" layout="total, prev, pager, next" :page-size="pageSize" :total="total" @current-change="load" />
+    </el-card>
+
+    <el-dialog v-model="dialogVisible" :title="editing ? '编辑红娘团队成员' : '新增红娘团队成员'" width="520px">
+      <el-form label-width="92px">
+        <el-form-item label="姓名"><el-input v-model="form.name" /></el-form-item>
+        <el-form-item label="角色"><el-radio-group v-model="form.roleCode"><el-radio value="matchmaker">普通红娘</el-radio><el-radio value="matchmaker_leader">红娘组长</el-radio></el-radio-group></el-form-item>
+        <el-form-item label="所属组织" required><el-select v-model="form.organizationId" clearable style="width:100%"><el-option v-for="org in organizations" :key="org.id" :label="org.name" :value="org.id" /></el-select></el-form-item>
+        <el-form-item v-if="!editing" label="初始密码"><el-input v-model="form.password" type="password" show-password /></el-form-item>
+        <el-alert type="info" :closable="false" :title="`数据范围：${scopeName(form.roleCode === 'matchmaker_leader' ? 'TEAM' : 'SELF')}`" />
+      </el-form>
+      <template #footer><el-button @click="dialogVisible = false">取消</el-button><el-button type="primary" :loading="saving" @click="save">保存</el-button></template>
+    </el-dialog>
+  </div>
+</template>
+
+<script setup lang="ts">
+import { computed, onMounted, ref } from 'vue'
+import { ElMessage, ElMessageBox } from 'element-plus'
+import { get, post, put } from '@/api/client'
+
+const loading = ref(false)
+const saving = ref(false)
+const error = ref('')
+const items = ref<any[]>([])
+const organizations = ref<any[]>([])
+const total = ref(0)
+const page = ref(1)
+const pageSize = 20
+const keyword = ref('')
+const status = ref('')
+const dialogVisible = ref(false)
+const editing = ref<any | null>(null)
+const form = ref({ name: '', roleCode: 'matchmaker', organizationId: '', password: '' })
+const orgMap = computed(() => Object.fromEntries(organizations.value.map((org) => [org.id, org.name])))
+
+function roleName(role: string) { return role === 'matchmaker_leader' ? '红娘组长' : '普通红娘' }
+function scopeName(scope: string) { return scope === 'TEAM' ? '团队范围' : scope === 'ALL' ? '全部范围' : '本人范围' }
+async function load() {
+  loading.value = true; error.value = ''
+  try {
+    const res: any = await get('/operator/matchmaker-team/members', { page: page.value - 1, pageSize, keyword: keyword.value || undefined, status: status.value || undefined })
+    items.value = res.data?.items || []; total.value = res.data?.total || 0
+  } catch (e: any) { error.value = e?.response?.data?.message || '红娘团队数据加载失败' } finally { loading.value = false }
+}
+async function loadOrganizations() {
+  const res: any = await get('/operator/operators/organizations')
+  organizations.value = res.data || []
+}
+function openCreate() { editing.value = null; form.value = { name: '', roleCode: 'matchmaker', organizationId: '', password: '' }; dialogVisible.value = true }
+function openEdit(row: any) { editing.value = row; form.value = { name: row.name, roleCode: row.roles?.[0] || 'matchmaker', organizationId: row.organizationId || '', password: '' }; dialogVisible.value = true }
+async function save() {
+  if (!form.value.name.trim()) return ElMessage.warning('请填写红娘姓名')
+  if (form.value.roleCode === 'matchmaker_leader' && !form.value.organizationId) return ElMessage.warning('红娘组长必须选择所属组织')
+  if (!editing.value && form.value.password.length < 8) return ElMessage.warning('初始密码至少8位')
+  saving.value = true
+  try {
+    const payload: any = { name: form.value.name, roleCode: form.value.roleCode, organizationId: form.value.organizationId || null }
+    if (!editing.value) Object.assign(payload, { password: form.value.password })
+    const res: any = editing.value ? await put(`/operator/matchmaker-team/members/${editing.value.id}`, payload) : await post('/operator/matchmaker-team/members', payload)
+    if (!res.success) throw new Error(res.message || '保存失败')
+    dialogVisible.value = false; ElMessage.success('保存成功'); await load()
+  } catch (e: any) { ElMessage.error(e?.response?.data?.message || e.message || '保存失败') } finally { saving.value = false }
+}
+async function toggleStatus(row: any) {
+  await put(`/operator/matchmaker-team/members/${row.id}/${row.status === 'normal' ? 'disable' : 'enable'}`)
+  ElMessage.success('状态已更新'); await load()
+}
+async function resetPassword(row: any) {
+  const value = await ElMessageBox.prompt('请输入新密码（至少8位）', '重置密码', { inputType: 'password', inputValidator: (v) => v.length >= 8 || '密码至少8位' })
+  await put(`/operator/matchmaker-team/members/${row.id}/reset-password`, { newPassword: value.value })
+  ElMessage.success('密码已重置')
+}
+onMounted(async () => { await loadOrganizations(); await load() })
+</script>
+
+<style scoped>
+.header-row,.header-actions{display:flex;align-items:center}.header-row{justify-content:space-between}.header-actions{gap:8px}
+</style>

admin-web/src/modules/operator/OperatorManagementView.vue

@@ -10,7 +10,16 @@
 
       <el-table :data="tableData" v-loading="loading" border stripe>
         <el-table-column prop="username" label="用户名" width="140" />
+        <el-table-column prop="displayId" label="人员编号" width="150" />
         <el-table-column prop="name" label="姓名" width="120" />
+        <el-table-column label="角色" min-width="190">
+          <template #default="{row}">
+            <el-tag v-for="role in row.roles || []" :key="role" size="small" style="margin-right:4px">{{ roleName(role) }}</el-tag>
+          </template>
+        </el-table-column>
+        <el-table-column label="数据范围" width="110">
+          <template #default="{row}">{{ scopeName(row.scope) }}</template>
+        </el-table-column>
         <el-table-column prop="organizationId" label="所属机构" width="160">
           <template #default="{row}">{{ orgMap[row.organizationId] || '-' }}</template>
         </el-table-column>
@@ -25,8 +34,9 @@
         <el-table-column prop="createdAt" label="创建时间" width="180">
           <template #default="{row}">{{ formatTime(row.createdAt) }}</template>
         </el-table-column>
-        <el-table-column label="操作" width="200">
+        <el-table-column label="操作" width="270">
           <template #default="{row}">
+            <el-button size="small" @click="openEdit(row)">角色权限</el-button>
             <el-button size="small" @click="resetPwd(row.id)">重置密码</el-button>
             <el-button size="small" :type="row.status==='normal'?'warning':'success'"
               @click="toggleStatus(row)">{{ row.status==='normal'?'停用':'启用' }}</el-button>
@@ -40,15 +50,23 @@
     </el-card>
 
     <!-- 新增对话框 -->
-    <el-dialog v-model="formVisible" title="新增Operator" width="480px">
+    <el-dialog v-model="formVisible" title="新增工作人员" width="560px">
       <el-form :model="form" label-width="100px">
         <el-form-item label="用户名"><el-input v-model="form.username" /></el-form-item>
         <el-form-item label="姓名"><el-input v-model="form.name" /></el-form-item>
         <el-form-item label="所属机构">
-          <el-select v-model="form.organizationId" style="width:100%">
+          <el-select v-model="form.organizationId" clearable style="width:100%">
             <el-option v-for="o in orgList" :key="o.id" :label="o.name" :value="o.id" />
           </el-select>
         </el-form-item>
+        <el-form-item label="角色">
+          <el-checkbox-group v-model="form.roleCodes">
+            <el-checkbox v-for="role in roleTemplates" :key="role.code" :label="role.code">{{ role.name }}</el-checkbox>
+          </el-checkbox-group>
+        </el-form-item>
+        <el-alert v-if="selectedPermissions.length" type="info" :closable="false" title="将继承以下权限">
+          {{ selectedPermissions.join('、') }}
+        </el-alert>
         <el-form-item label="密码">
           <el-input v-model="form.password" type="password" show-password />
         </el-form-item>
@@ -58,12 +76,35 @@
         <el-button type="primary" :loading="saving" @click="save">保存</el-button>
       </template>
     </el-dialog>
+
+    <el-dialog v-model="editVisible" title="调整角色与数据范围" width="560px">
+      <el-form :model="editForm" label-width="100px">
+        <el-form-item label="账号">{{ editForm.name }}（{{ editForm.username }}）</el-form-item>
+        <el-form-item label="所属机构">
+          <el-select v-model="editForm.organizationId" clearable style="width:100%">
+            <el-option v-for="o in orgList" :key="o.id" :label="o.name" :value="o.id" />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="角色">
+          <el-checkbox-group v-model="editForm.roleCodes">
+            <el-checkbox v-for="role in roleTemplates" :key="role.code" :label="role.code">{{ role.name }}</el-checkbox>
+          </el-checkbox-group>
+        </el-form-item>
+        <el-alert v-if="editPermissions.length" type="info" :closable="false" title="将继承以下权限">
+          {{ editPermissions.join('、') }}
+        </el-alert>
+      </el-form>
+      <template #footer>
+        <el-button @click="editVisible=false">取消</el-button>
+        <el-button type="primary" :loading="saving" @click="saveEdit">保存</el-button>
+      </template>
+    </el-dialog>
   </div>
 </template>
 
 <script setup lang="ts">
 import { getAccessToken } from '@/utils/token'
-import { ref, onMounted } from 'vue'
+import { ref, computed, onMounted } from 'vue'
 import { get, post, put } from '@/api/client'
 
 const loading = ref(false)
@@ -73,7 +114,10 @@ const page = ref(0)
 const pageSize = ref(20)
 const formVisible = ref(false)
 const saving = ref(false)
-const form = ref({ username: '', name: '', organizationId: '', password: '' })
+const form = ref({ username: '', name: '', organizationId: '', password: '', roleCodes: [] as string[] })
+const editVisible = ref(false)
+const editForm = ref({ id: '', username: '', name: '', organizationId: '', roleCodes: [] as string[] })
+const roleTemplates = ref<any[]>([])
 const orgList = ref<any[]>([])
 const orgMap = ref<Record<string, string>>({})
 
@@ -82,12 +126,20 @@ async function loadData() {
   try {
     const token = getAccessToken()
     const res: any = await get('/operator/operators', { page: page.value, pageSize: pageSize.value }, { Authorization: `Bearer ${token}` })
-    tableData.value = res.data?.list || []
+    tableData.value = res.data?.items || res.data?.list || []
     total.value = res.data?.total || 0
   } catch (e) { console.error(e) }
   finally { loading.value = false }
 }
 
+async function loadRoles() {
+  try {
+    const token = getAccessToken()
+    const res: any = await get('/operator/operators/roles', {}, { Authorization: `Bearer ${token}` })
+    roleTemplates.value = res.data || []
+  } catch (e) { console.error(e) }
+}
+
 async function loadOrgs() {
   try {
     const token = getAccessToken()
@@ -98,7 +150,7 @@ async function loadOrgs() {
 }
 
 function openCreate() {
-  form.value = { username: '', name: '', organizationId: '', password: '' }
+  form.value = { username: '', name: '', organizationId: '', password: '', roleCodes: ['matchmaker'] }
   formVisible.value = true
 }
 
@@ -107,6 +159,8 @@ async function save() {
   saving.value = true
   try {
     const token = getAccessToken()
+    if (!form.value.roleCodes.length) return
+    if (form.value.roleCodes.includes('matchmaker_leader') && !form.value.organizationId) return
     await post('/operator/operators', form.value, { Authorization: `Bearer ${token}` })
     formVisible.value = false
     loadData()
@@ -114,6 +168,29 @@ async function save() {
   finally { saving.value = false }
 }
 
+function openEdit(row: any) {
+  editForm.value = { id: row.id, username: row.username, name: row.name, organizationId: row.organizationId || '', roleCodes: [...(row.roles || [])] }
+  editVisible.value = true
+}
+
+async function saveEdit() {
+  if (!editForm.value.roleCodes.length) return
+  if (editForm.value.roleCodes.includes('matchmaker_leader') && !editForm.value.organizationId) return
+  saving.value = true
+  try {
+    const token = getAccessToken()
+    await put(`/operator/operators/${editForm.value.id}/roles`, { roleCodes: editForm.value.roleCodes, organizationId: editForm.value.organizationId || null }, { Authorization: `Bearer ${token}` })
+    editVisible.value = false
+    await loadData()
+  } catch (e) { console.error(e) }
+  finally { saving.value = false }
+}
+
+function roleName(code: string) { return roleTemplates.value.find(r => r.code === code)?.name || code }
+function scopeName(scope: string) { return scope === 'ALL' ? '全平台' : scope === 'TEAM' ? '本组织' : '本人' }
+const selectedPermissions = computed(() => [...new Set(form.value.roleCodes.flatMap(code => roleTemplates.value.find(r => r.code === code)?.permissions || []))])
+const editPermissions = computed(() => [...new Set(editForm.value.roleCodes.flatMap(code => roleTemplates.value.find(r => r.code === code)?.permissions || []))])
+
 async function toggleStatus(row: any) {
   try {
     const token = getAccessToken()
@@ -135,7 +212,7 @@ async function resetPwd(id: string) {
 function handlePageChange(p: number) { page.value = p - 1; loadData() }
 function formatTime(t?: string) { return t ? new Date(t).toLocaleString('zh-CN') : '-' }
 
-onMounted(() => { loadData(); loadOrgs() })
+onMounted(() => { loadData(); loadOrgs(); loadRoles() })
 </script>
 
 <style scoped>

admin-web/src/modules/organization/OrganizationView.vue

@@ -16,7 +16,7 @@
         <el-table-column prop="contactName" label="联系人" width="120" />
         <el-table-column prop="status" label="状态" width="100">
           <template #default="{row}">
-            <el-tag :type="row.status==='normal'?'success':'danger'">{{ row.status==='normal'?'正常':'已停用' }}</el-tag>
+            <el-tag :type="row.status==='active'?'success':'danger'">{{ row.status==='active'?'正常':'已停用' }}</el-tag>
           </template>
         </el-table-column>
         <el-table-column prop="createdAt" label="创建时间" width="180">
@@ -25,8 +25,8 @@
         <el-table-column label="操作" width="180">
           <template #default="{row}">
             <el-button size="small" @click="openEdit(row)">编辑</el-button>
-            <el-button size="small" :type="row.status==='normal'?'warning':'success'"
-              @click="toggleStatus(row)">{{ row.status==='normal'?'停用':'启用' }}</el-button>
+            <el-button size="small" :type="row.status==='active'?'warning':'success'"
+              @click="toggleStatus(row)">{{ row.status==='active'?'停用':'启用' }}</el-button>
           </template>
         </el-table-column>
       </el-table>
@@ -40,10 +40,11 @@
         </el-form-item>
         <el-form-item label="机构类型">
           <el-select v-model="form.type" style="width:100%">
-            <el-option label="妇联" value="fulian" />
-            <el-option label="工会" value="gonghui" />
-            <el-option label="公益服务中心" value="public_service" />
-            <el-option label="志愿者团队" value="volunteer" />
+            <el-option label="妇联" value="women_federation" />
+            <el-option label="工会" value="trade_union" />
+            <el-option label="公益服务中心" value="charity_center" />
+            <el-option label="志愿者团队" value="volunteer_team" />
+            <el-option label="民政合作单位" value="civil_affairs_partner" />
             <el-option label="其他合作机构" value="other" />
           </el-select>
         </el-form-item>
@@ -72,8 +73,8 @@ const form = ref({ name: '', type: '', contactName: '' })
 const saving = ref(false)
 
 const ORG_TYPE_TEXT: Record<string, string> = {
-  fulian: '妇联', gonghui: '工会', public_service: '公益服务中心',
-  volunteer: '志愿者团队', other: '其他合作机构'
+  women_federation: '妇联', trade_union: '工会', charity_center: '公益服务中心',
+  volunteer_team: '志愿者团队', civil_affairs_partner: '民政合作单位', other: '其他合作机构'
 }
 
 async function loadData() {
@@ -88,7 +89,7 @@ async function loadData() {
 
 function openCreate() {
   editId.value = ''
-  form.value = { name: '', type: 'fulian', contactName: '' }
+  form.value = { name: '', type: 'women_federation', contactName: '' }
   formVisible.value = true
 }
 
@@ -121,7 +122,7 @@ async function save() {
 async function toggleStatus(row: any) {
   try {
     const token = getAccessToken()
-    const action = row.status === 'normal' ? 'disable' : 'enable'
+    const action = row.status === 'active' ? 'disable' : 'enable'
     await put(`/operator/organizations/${row.id}/${action}`, {}, {
       Authorization: `Bearer ${token}`
     })

admin-web/src/modules/referral/ReferralManagementView.vue

@@ -6,7 +6,7 @@
         <el-table-column prop="type" label="类型" width="120">
           <template #default="{ row }"><el-tag>{{ typeLabel(row.type) }}</el-tag></template>
         </el-table-column>
-        <el-table-column prop="id" label="关联ID" width="120" />
+        <el-table-column prop="referralDisplayId" label="转介编号" min-width="180" />
         <el-table-column prop="status" label="状态" width="100">
           <template #default="{ row }"><el-tag :type="row.status==='confirmed'?'success':'warning'">{{ row.status }}</el-tag></template>
         </el-table-column>

admin-web/src/modules/review/ReviewView.vue

@@ -20,7 +20,8 @@
       <el-tabs v-model="activeTab">
         <el-tab-pane :label="`待审核队列（${pendingTasks.length}）`" name="pending">
           <el-table :data="pendingTasks" v-loading="loading" row-key="taskId">
-            <el-table-column prop="userId" label="用户编号" min-width="170" show-overflow-tooltip />
+            <el-table-column prop="displayId" label="任务编号" min-width="180" />
+            <el-table-column prop="userDisplayNumber" label="用户编号" min-width="170" show-overflow-tooltip />
             <el-table-column prop="reviewType" label="审核类型" min-width="130">
               <template #default="{ row }">{{ reviewTypeText(row.reviewType) }}</template>
             </el-table-column>
@@ -42,7 +43,8 @@
 
         <el-tab-pane :label="`我的审核（${myTasks.length}）`" name="my">
           <el-table :data="myTasks" v-loading="loading" row-key="taskId">
-            <el-table-column prop="userId" label="用户编号" min-width="170" show-overflow-tooltip />
+            <el-table-column prop="displayId" label="任务编号" min-width="180" />
+            <el-table-column prop="userDisplayNumber" label="用户编号" min-width="170" show-overflow-tooltip />
             <el-table-column prop="reviewType" label="审核类型" min-width="130">
               <template #default="{ row }">{{ reviewTypeText(row.reviewType) }}</template>
             </el-table-column>
@@ -65,7 +67,7 @@
       <div v-if="detailLoading" v-loading="true" class="drawer-loading"></div>
       <template v-else-if="currentTask">
         <el-descriptions :column="1" border>
-          <el-descriptions-item label="用户编号">{{ currentTask.userId }}</el-descriptions-item>
+          <el-descriptions-item label="用户编号">{{ currentTask.userDisplayNumber }}</el-descriptions-item>
           <el-descriptions-item label="审核类型">{{ reviewTypeText(currentTask.reviewType) }}</el-descriptions-item>
           <el-descriptions-item label="提交时间">{{ formatTime(currentTask.submittedAt) }}</el-descriptions-item>
           <el-descriptions-item label="当前状态">

admin-web/src/modules/risk/ReportCenterView.vue

@@ -25,7 +25,8 @@
 
       <el-table :data="tableData" v-loading="loading" border stripe>
         <el-table-column prop="reasonText" label="举报原因" width="140" />
-        <el-table-column prop="reportedUserId" label="被举报人ID" width="140" />
+        <el-table-column prop="displayId" label="举报编号" min-width="180" />
+        <el-table-column prop="reportedUserDisplayNumber" label="被举报人编号" width="140" />
         <el-table-column prop="description" label="说明" min-width="200" show-overflow-tooltip />
         <el-table-column prop="status" label="状态" width="100">
           <template #default="{row}">

admin-web/src/modules/service-appointment/ServiceAppointmentView.vue

@@ -11,8 +11,8 @@
         </el-radio-group>
       </div></template>
       <el-table :data="appointments" stripe v-loading="loading">
-        <el-table-column prop="id" label="ID" width="100" />
-        <el-table-column prop="userId" label="用户ID" width="120" />
+        <el-table-column prop="displayId" label="预约编号" min-width="180" />
+        <el-table-column prop="userDisplayNumber" label="用户编号" min-width="180" />
         <el-table-column prop="serviceType" label="服务类型" width="150" />
         <el-table-column prop="source" label="来源" width="140">
           <template #default="{ row }"><el-tag size="small">{{ sourceLabel(row.source) }}</el-tag></template>
@@ -21,7 +21,7 @@
           <template #default="{ row }"><el-tag :type="statusTag(row.status)">{{ statusLabel(row.status) }}</el-tag></template>
         </el-table-column>
         <el-table-column prop="preferredDate" label="预约日期" width="110" />
-        <el-table-column prop="assignedOperatorId" label="分配人员" width="100" />
+        <el-table-column prop="assignedOperatorDisplayId" label="分配人员" width="100" />
         <el-table-column prop="createdAt" label="创建时间" width="160">
           <template #default="{ row }">{{ formatDateTime(row.createdAt) }}</template>
         </el-table-column>

admin-web/src/modules/service-program/ServiceProgramView.vue

@@ -74,7 +74,7 @@
         <el-descriptions-item label="合计">{{ stats.total }}</el-descriptions-item>
       </el-descriptions>
       <el-table :data="members" stripe v-loading="memberLoading">
-        <el-table-column prop="userId" label="用户ID" width="200" show-overflow-tooltip />
+        <el-table-column prop="userDisplayNumber" label="用户编号" width="200" show-overflow-tooltip />
         <el-table-column prop="status" label="状态" width="110">
           <template #default="{ row }">
             <el-tag :type="memberStatusTag(row.status)">{{ memberStatusLabel(row.status) }}</el-tag>

admin-web/src/modules/user/UserCreateView.vue

@@ -0,0 +1,27 @@
+<template>
+  <div class="page-container page-shell">
+    <header class="page-heading"><div><h1>后台建档</h1><p>建立草稿档案，手机号核验和资料审核仍需独立完成。</p></div></header>
+    <section class="surface-card form-card">
+      <el-form label-position="top" @submit.prevent="submit">
+        <el-form-item label="姓名"><el-input v-model="form.name" /></el-form-item>
+        <el-form-item label="所属组织"><el-input v-model="form.organization" /></el-form-item>
+        <el-form-item label="组织联系电话"><el-input v-model="form.organizationPhone" /></el-form-item>
+        <el-form-item label="手机号"><el-input v-model="form.phone" /></el-form-item>
+        <el-button type="primary" :loading="loading" @click="submit">创建草稿</el-button>
+      </el-form>
+    </section>
+  </div>
+</template>
+<script setup lang="ts">
+import { reactive, ref } from 'vue'
+import { ElMessage } from 'element-plus'
+import { post } from '@/api/client'
+const loading = ref(false)
+const form = reactive({ name: '', organization: '', organizationPhone: '', phone: '' })
+async function submit() {
+  loading.value = true
+  try { await post('/operator/users', form); ElMessage.success('草稿档案已创建'); Object.assign(form, { name: '', organization: '', organizationPhone: '', phone: '' }) }
+  finally { loading.value = false }
+}
+</script>
+<style scoped>.page-container{padding:28px}.form-card{max-width:620px;padding:24px}</style>

admin-web/src/modules/user/UserDetailView.vue

@@ -19,7 +19,7 @@
     <section v-else-if="user" class="surface-card detail-card">
       <div class="identity-summary">
         <el-avatar :size="58">{{ (user.displayName || '用')[0] }}</el-avatar>
-        <div><h2>{{ user.displayName || '未设置显示名称' }}</h2><span>用户编号：{{ user.id }}</span></div>
+        <div><h2>{{ user.displayName || '未设置显示名称' }}</h2><span>用户编号：{{ user.displayNumber || '实名后生成' }}</span></div>
         <el-progress class="completion" type="dashboard" :percentage="user.profileCompletion || 0" :width="72" :stroke-width="7" color="var(--admin-coral-solid)" />
       </div>
       <el-tabs v-model="activeTab" class="detail-tabs">

admin-web/src/modules/user/UserImportView.vue

@@ -0,0 +1,22 @@
+<template>
+  <div class="page-container page-shell">
+    <header class="page-heading"><div><h1>CSV 批量建档</h1><p>仅支持 UTF-8 CSV；预览不会写入用户表。</p></div></header>
+    <section class="surface-card form-card">
+      <input type="file" accept=".csv,text/csv" @change="onFile" />
+      <el-button type="primary" :loading="loading" :disabled="!fileText" @click="preview">预览</el-button>
+      <el-alert v-if="error" :title="error" type="error" :closable="false" />
+      <el-table v-if="result" :data="result.rows" class="preview-table"><el-table-column prop="rowNumber" label="行号" width="80" /><el-table-column prop="status" label="状态" /><el-table-column prop="error" label="错误" /></el-table>
+      <el-button v-if="result && result.validRows" type="success" :loading="committing" @click="commit">提交 {{ result.validRows }} 行</el-button>
+    </section>
+  </div>
+</template>
+<script setup lang="ts">
+import { ref } from 'vue'
+import { ElMessage } from 'element-plus'
+import { post } from '@/api/client'
+const fileText = ref(''); const result = ref<any>(null); const error = ref(''); const loading = ref(false); const committing = ref(false)
+function onFile(event: Event) { const file = (event.target as HTMLInputElement).files?.[0]; if (!file) return; const reader = new FileReader(); reader.onload = () => { fileText.value = String(reader.result || '') }; reader.readAsText(file, 'UTF-8') }
+async function preview() { loading.value = true; error.value = ''; try { const response: any = await post('/operator/users/import/preview', fileText.value, { 'Content-Type': 'text/csv' }); result.value = response.data } catch (e: any) { error.value = e.response?.data?.message || '预览失败' } finally { loading.value = false } }
+async function commit() { if (!result.value?.batchId) return; committing.value = true; try { await post('/operator/users/import/commit', { batchId: result.value.batchId, idempotencyKey: crypto.randomUUID() }); ElMessage.success('导入提交成功'); result.value = null } finally { committing.value = false } }
+</script>
+<style scoped>.page-container{padding:28px}.form-card{padding:24px;display:grid;gap:16px}.preview-table{margin-top:12px}</style>

admin-web/src/modules/user/UserManagementView.vue

@@ -6,7 +6,7 @@
         <h1>用户管理</h1>
         <p>仅按当前角色权限查询用户，手机号等敏感信息默认脱敏。</p>
       </div>
-      <el-tag type="info" effect="plain">共 {{ total }} 人</el-tag>
+      <div class="heading-actions"><el-button v-if="canCreate" type="primary" @click="router.push('/users/create')">后台建档</el-button><el-button v-if="canCreate" @click="router.push('/users/import')">CSV导入</el-button><el-tag type="info" effect="plain">共 {{ total }} 人</el-tag></div>
     </header>
 
     <section class="surface-card filter-panel" aria-label="用户筛选">
@@ -42,7 +42,9 @@
       </el-alert>
 
       <el-table v-else :data="tableData" v-loading="loading" row-key="id">
-        <el-table-column prop="id" label="用户编号" min-width="170" show-overflow-tooltip />
+        <el-table-column prop="displayNumber" label="用户编号" min-width="190" show-overflow-tooltip>
+          <template #default="{ row }">{{ row.displayNumber || '实名后生成' }}</template>
+        </el-table-column>
         <el-table-column prop="displayName" label="显示名称" min-width="110">
           <template #default="{ row }">{{ row.displayName || '未设置' }}</template>
         </el-table-column>
@@ -99,12 +101,15 @@
 </template>
 
 <script setup lang="ts">
-import { onMounted, ref } from 'vue'
+import { computed, onMounted, ref } from 'vue'
 import { useRouter } from 'vue-router'
 import { Search } from '@element-plus/icons-vue'
 import { get } from '@/api/client'
+import { useAuthStore } from '@/stores/auth'
 
 const router = useRouter()
+const authStore = useAuthStore()
+const canCreate = computed(() => authStore.permissions.includes('user.create'))
 const loading = ref(false)
 const errorMessage = ref('')
 const keyword = ref('')

admin-web/src/router/index.ts

@@ -25,9 +25,12 @@ const routes: RouteRecordRaw[] = [
       { path: 'risk/reports', name: 'ReportCenter', component: () => import('@/modules/risk/ReportCenterView.vue'), meta: { title: '举报中心', permissions: ['risk.report.view'] } },
       { path: 'appeals', name: 'AppealCenter', component: () => import('@/modules/appeal/AppealCenterView.vue'), meta: { title: '申诉管理', permissions: ['risk.report.process'] } },
       { path: 'users', name: 'UserManagement', component: () => import('@/modules/user/UserManagementView.vue'), meta: { title: '用户管理', permissions: ['user.view'] } },
+      { path: 'users/create', name: 'UserCreate', component: () => import('@/modules/user/UserCreateView.vue'), meta: { title: '后台建档', permissions: ['user.create'] } },
+      { path: 'users/import', name: 'UserImport', component: () => import('@/modules/user/UserImportView.vue'), meta: { title: '批量建档', permissions: ['user.create'] } },
       { path: 'users/detail', name: 'UserDetail', component: () => import('@/modules/user/UserDetailView.vue'), meta: { title: '用户详情', permissions: ['user.view', 'user.sensitive.view'] } },
       { path: 'organizations', name: 'OrganizationManagement', component: () => import('@/modules/organization/OrganizationView.vue'), meta: { title: '组织管理', permissions: ['organization.manage'] } },
       { path: 'operators', name: 'OperatorManagement', component: () => import('@/modules/operator/OperatorManagementView.vue'), meta: { title: '工作人员管理', permissions: ['permission.manage'] } },
+      { path: 'matchmaker-team', name: 'MatchmakerTeamManagement', component: () => import('@/modules/operator/MatchmakerTeamManagementView.vue'), meta: { title: '红娘团队管理', permissions: ['matchmaker.role.manage'] } },
       { path: 'analytics', name: 'Analytics', component: () => import('@/modules/analytics/AnalyticsView.vue'), meta: { title: '数据统计', permissions: ['analytics.view'] } },
       { path: 'audit', name: 'AuditLog', component: () => import('@/modules/audit/AuditLogView.vue'), meta: { title: '操作日志', permissions: ['user.view'] } },
       // V1.1 新增模块
@@ -37,8 +40,8 @@ const routes: RouteRecordRaw[] = [
       { path: 'service-appointment', name: 'ServiceAppointment', component: () => import('@/modules/service-appointment/ServiceAppointmentView.vue'), meta: { title: '服务预约', permissions: ['service_appointment.view'] } },
       { path: 'service-program', name: 'ServiceProgram', component: () => import('@/modules/service-program/ServiceProgramView.vue'), meta: { title: '专项服务项目', permissions: ['service_program.manage'] } },
       { path: 'counseling', name: 'Counseling', component: () => import('@/modules/counseling/CounselingView.vue'), meta: { title: '婚恋咨询', permissions: ['counseling.service.view'] } },
-      { path: 'referral', name: 'ReferralManagement', component: () => import('@/modules/referral/ReferralManagementView.vue'), meta: { title: '转介管理', permissions: ['referral.manage'] } },
-      { path: 'matchmaker', name: 'MatchmakerManagement', component: () => import('@/modules/matchmaker/MatchmakerManagementView.vue'), meta: { title: '红娘管理', permissions: ['matchmaker.service.view'] } },
+      { path: 'referral', name: 'ReferralManagement', component: () => import('@/modules/referral/ReferralManagementView.vue'), meta: { title: '转介管理', permissions: ['matchmaker.service'] } },
+      { path: 'matchmaker', name: 'MatchmakerManagement', component: () => import('@/modules/matchmaker/MatchmakerManagementView.vue'), meta: { title: '红娘管理', permissions: ['matchmaker.view'] } },
 
     ],
   },
@@ -61,6 +64,10 @@ router.beforeEach(async (to) => {
   }
 
   // 2. 权限检查
+  if ((to.path === '/referral' || to.path === '/matchmaker') && authStore.permissions.includes('permission.manage')) {
+    ElMessage.info('管理员请在工作台查看红娘业务统计')
+    return { path: '/dashboard' }
+  }
   if (requiredPerms.length > 0 && !hasPermission(requiredPerms)) {
     ElMessage.warning('您没有访问该页面的权限')
     return { path: '/dashboard' }

admin-web/src/services/dashboard.ts

@@ -18,6 +18,20 @@ interface ApiEnvelope<T> {
 
 const REQUEST_TIMEOUT = 8000
 
+export function summarizeMatchmakerServices(rows: JsonRecord[]) {
+  const day = new Intl.DateTimeFormat('zh-CN', { timeZone: 'Asia/Shanghai', year: 'numeric', month: '2-digit', day: '2-digit' })
+  const today = day.format(new Date())
+  return {
+    pending: rows.filter(row => ['submitted', 'assigned', 'in_service', 'waiting_user'].includes(String(row.status))).length,
+    completed: rows.filter(row => row.status === 'completed').length,
+    total: rows.filter(row => ['createdAt', 'assignedAt', 'completedAt', 'latestFollowupAt'].some(key => {
+      if (!row[key]) return false
+      const date = new Date(String(row[key]))
+      return !Number.isNaN(date.getTime()) && day.format(date) === today
+    })).length,
+  }
+}
+
 const numberOf = (source: JsonRecord | undefined, key: string) => {
   const value = source?.[key]
   return typeof value === 'number' && Number.isFinite(value) ? value : 0
@@ -40,18 +54,18 @@ const emptyMetric = (
   key: string,
   label: string,
   tone: DashboardMetric['tone'],
-  route: string,
-): DashboardMetric => ({ key, label, value: 0, trendText: '暂无授权数据', tone, available: false, route })
+): DashboardMetric => ({ key, label, value: 0, trendText: '暂无授权数据', tone, available: false, status: 'forbidden', route: '' })
 
 export function createEmptyDashboard(notice = '当前账号暂无可展示的工作台数据'): DashboardModel {
   return {
+    followups: [],
     metrics: [
-      emptyMetric('pending_reviews', '待审核资料', 'rose', '/review'),
-      emptyMetric('matchmaker_todos', '红娘服务待办', 'amber', '/referral'),
-      emptyMetric('counseling_todos', '咨询服务待办', 'blue', '/counseling'),
-      emptyMetric('station_appointments', '服务站预约', 'green', '/service-appointment'),
-      emptyMetric('effective_matches', '有效匹配', 'purple', '/analytics'),
-      emptyMetric('activity_registrations', '活动报名', 'red', '/activities/interests'),
+      emptyMetric('pending_reviews', '待审核资料', 'rose'),
+      emptyMetric('matchmaker_todos', '红娘服务待办', 'amber'),
+      emptyMetric('counseling_todos', '咨询服务待办', 'blue'),
+      emptyMetric('station_appointments', '服务站预约', 'green'),
+      emptyMetric('effective_matches', '有效匹配', 'purple'),
+      emptyMetric('activity_registrations', '活动报名', 'red'),
     ],
     todos: [],
     activities: [],
@@ -65,8 +79,12 @@ export function createEmptyDashboard(notice = '当前账号暂无可展示的工
 export async function loadDashboard(permissions: string[]): Promise<DashboardModel> {
   const canViewAnalytics = permissions.includes('analytics.view')
   const canViewActivities = permissions.includes('activity.view')
+  const canViewMatchmaker = permissions.includes('matchmaker.view')
+  const canManageMatchmaker = permissions.includes('matchmaker.assign') || permissions.includes('matchmaker.team.assign')
+  const canViewReviews = permissions.includes('review.view')
 
-  const [coreResult, serviceResult, activityResult] = await Promise.allSettled([
+  const [workbenchResult, coreResult, serviceResult, activityResult, matchmakerResult, reviewResult, managementResult] = await Promise.allSettled([
+    client.get('/operator/workbench/dashboard', { timeout: REQUEST_TIMEOUT }),
     canViewAnalytics
       ? client.get('/operator/analytics/dashboard', { timeout: REQUEST_TIMEOUT })
       : Promise.resolve(null),
@@ -76,53 +94,83 @@ export async function loadDashboard(permissions: string[]): Promise<DashboardMod
     canViewActivities
       ? client.get('/operator/activities', { timeout: REQUEST_TIMEOUT })
       : Promise.resolve(null),
+    canViewMatchmaker
+      ? client.get('/operator/matchmaker/dashboard', { timeout: REQUEST_TIMEOUT })
+      : Promise.resolve(null),
+    canViewReviews ? client.get('/operator/reviews/stats', { timeout: REQUEST_TIMEOUT }) : Promise.resolve(null),
+    canManageMatchmaker ? client.get('/operator/matchmaker/management/services', { timeout: REQUEST_TIMEOUT }) : Promise.resolve(null),
   ])
 
+  const workbench = fulfilledData<JsonRecord>(workbenchResult)
+  const workbenchMetrics = recordOf(workbench || undefined, 'metrics')
+  const workbenchValue = (key: string) => numberOf(recordOf(workbenchMetrics, key), 'value')
+  const hasWorkbenchMetric = (key: string) => Object.prototype.hasOwnProperty.call(workbenchMetrics, key)
+  const workbenchAvailable = (key: string) => Boolean(recordOf(workbenchMetrics, key).available)
+  const metricStatus = (key: string): DashboardMetric['status'] => {
+    if (hasWorkbenchMetric(key)) return workbenchAvailable(key) ? 'ready' : 'forbidden'
+    return 'error'
+  }
+  const metricAvailable = (key: string) => metricStatus(key) === 'ready'
+  const metricRoute = (status: DashboardMetric['status'], route: string) => status === 'ready' ? route : ''
   const core = fulfilledData<JsonRecord>(coreResult)
   const service = fulfilledData<JsonRecord>(serviceResult)
   const activityRows = fulfilledData<JsonRecord[]>(activityResult)
+  const matchmaker = fulfilledData<JsonRecord>(matchmakerResult)
+  const reviews = fulfilledData<JsonRecord>(reviewResult)
+  const managedServices = fulfilledData<JsonRecord[]>(managementResult)
+  const managedStats = summarizeMatchmakerServices(managedServices || [])
+  const matchmakerAvailable = canManageMatchmaker ? Boolean(managedServices) : Boolean(matchmaker)
+  const matchmakerCompleted = canManageMatchmaker
+    ? managedStats.completed
+    : numberOf(matchmaker || undefined, 'completedCount')
+  const followups = (managedServices || []).filter(row => row.latestFollowupContent)
+    .sort((a, b) => String(b.latestFollowupAt).localeCompare(String(a.latestFollowupAt)))
+    .slice(0, 5).map(row => ({ serviceId: String(row.serviceId), userDisplayNumber: String(row.userDisplayNumber || '未生成编号'),
+      content: String(row.latestFollowupContent), createdAt: String(row.latestFollowupAt || '') }))
   const analyticsAvailable = Boolean(core || service)
 
-  const eligibility = recordOf(service || undefined, 'localEligibility')
   const counseling = recordOf(service || undefined, 'counseling')
-  const appointments = recordOf(service || undefined, 'serviceAppointments')
   const effectiveConnections = recordOf(service || undefined, 'effectiveConnections')
   const registrationSources = recordOf(service || undefined, 'registrationSources')
   const uniqueUsers = recordOf(service || undefined, 'uniqueServiceUsers')
 
   const metrics: DashboardMetric[] = [
     {
-      key: 'pending_reviews', label: '待审核资料', value: numberOf(eligibility, 'pending'),
-      trendText: service ? '本地资格待核验' : '暂无授权数据', tone: 'rose', available: Boolean(service), route: '/review',
+      key: 'pending_reviews', label: '待审核资料', value: workbenchValue('pendingReviews'),
+      trendText: workbenchAvailable('pendingReviews') ? '当前数据范围内待审核资料' : '暂无授权数据', tone: 'rose', available: metricAvailable('pendingReviews'), status: metricStatus('pendingReviews'), route: metricRoute(metricStatus('pendingReviews'), '/review'),
     },
     {
-      key: 'matchmaker_todos', label: '红娘服务待办', value: 0,
-      trendText: '当前接口未提供待办数', tone: 'amber', available: false, route: '/referral',
+      key: 'matchmaker_todos', label: '红娘服务待办',
+      value: workbenchValue('matchmakerTodos'),
+      trendText: workbenchAvailable('matchmakerTodos') ? `${workbench?.scopeLabel || '当前范围'}待完成服务` : '暂无授权数据', tone: 'amber', available: metricAvailable('matchmakerTodos'), status: metricStatus('matchmakerTodos'), route: metricRoute(metricStatus('matchmakerTodos'), permissions.includes('permission.manage') ? '' : '/matchmaker'),
     },
     {
       key: 'counseling_todos', label: '咨询服务待办',
-      value: numberOf(counseling, 'pending') + numberOf(counseling, 'assigned'),
-      trendText: service ? '待受理与已分配' : '暂无授权数据', tone: 'blue', available: Boolean(service), route: '/counseling',
+      value: workbenchValue('counselingTodos'),
+      trendText: workbenchAvailable('counselingTodos') ? `${workbench?.scopeLabel || '当前范围'}咨询待办` : '暂无授权数据', tone: 'blue', available: metricAvailable('counselingTodos'), status: metricStatus('counselingTodos'), route: metricRoute(metricStatus('counselingTodos'), '/counseling'),
     },
     {
       key: 'station_appointments', label: '服务站预约',
-      value: numberOf(appointments, 'submitted') + numberOf(appointments, 'confirmed'),
-      trendText: service ? '待确认与已确认' : '暂无授权数据', tone: 'green', available: Boolean(service), route: '/service-appointment',
+      value: workbenchValue('serviceStationAppointments'),
+      trendText: workbenchAvailable('serviceStationAppointments') ? `${workbench?.scopeLabel || '当前范围'}服务站预约` : '暂无授权数据', tone: 'green', available: metricAvailable('serviceStationAppointments'), status: metricStatus('serviceStationAppointments'), route: metricRoute(metricStatus('serviceStationAppointments'), '/service-appointment'),
     },
     {
-      key: 'effective_matches', label: '有效匹配', value: numberOf(effectiveConnections, 'activeMatches'),
-      trendText: service ? '当前活跃匹配' : '暂无授权数据', tone: 'purple', available: Boolean(service), route: '/analytics',
+      key: 'effective_matches', label: '有效匹配', value: workbenchValue('effectiveMatches'),
+      trendText: workbenchAvailable('effectiveMatches') ? `${workbench?.scopeLabel || '当前范围'}有效匹配` : '暂无授权数据', tone: 'purple', available: metricAvailable('effectiveMatches'), status: metricStatus('effectiveMatches'), route: metricRoute(metricStatus('effectiveMatches'), '/analytics'),
     },
     {
-      key: 'activity_registrations', label: '活动报名', value: numberOf(registrationSources, 'totalRegistrations'),
-      trendText: service ? '累计有效报名' : '暂无授权数据', tone: 'red', available: Boolean(service), route: '/activities/interests',
+      key: 'activity_registrations', label: '活动报名', value: workbenchValue('activityRegistrations'),
+      trendText: workbenchAvailable('activityRegistrations') ? `${workbench?.scopeLabel || '当前范围'}活动报名` : '暂无授权数据', tone: 'red', available: metricAvailable('activityRegistrations'), status: metricStatus('activityRegistrations'), route: metricRoute(metricStatus('activityRegistrations'), '/activities/interests'),
     },
+  // 保留 forbidden 卡片以明确展示“无权限”；其数值只在 available 时渲染，route 由 metricRoute 置空。
   ]
+  const metricByKey = (key: string) => metrics.find(metric => metric.key === key)
 
   const todos = ([
-    { key: 'review', title: '资料审核', description: '本地资格材料等待核验', count: metrics[0].value, actionText: '立即审核', route: '/review', tone: 'rose', available: metrics[0].available },
-    { key: 'counseling', title: '咨询预约', description: '咨询申请等待受理或跟进', count: metrics[2].value, actionText: '查看服务', route: '/counseling', tone: 'blue', available: metrics[2].available },
-    { key: 'appointment', title: '到站预约', description: '线下服务预约等待确认', count: metrics[3].value, actionText: '管理预约', route: '/service-appointment', tone: 'green', available: metrics[3].available },
+    { key: 'review', title: '资料审核', description: '待领取与审核中资料', count: metricByKey('pending_reviews')?.value || 0, actionText: '立即审核', route: '/review', tone: 'rose', available: metricByKey('pending_reviews')?.available || false },
+    { key: 'counseling', title: '咨询预约', description: '咨询申请等待受理或跟进', count: metricByKey('counseling_todos')?.value || 0, actionText: '查看服务', route: '/counseling', tone: 'blue', available: metricByKey('counseling_todos')?.available || false },
+    { key: 'appointment', title: '到站预约', description: '线下服务预约等待确认', count: metricByKey('station_appointments')?.value || 0, actionText: '管理预约', route: '/service-appointment', tone: 'green', available: metricByKey('station_appointments')?.available || false },
+    { key: 'matchmaker', title: '红娘服务', description: metricByKey('matchmaker_todos')?.trendText || '暂无授权数据', count: metricByKey('matchmaker_todos')?.value || 0, actionText: permissions.includes('permission.manage') ? '统计' : '查看服务', route: permissions.includes('permission.manage') ? '' : '/matchmaker', tone: 'amber', available: metricByKey('matchmaker_todos')?.available || false },
     { key: 'risk', title: '举报处理', description: '风险举报等待工作人员处理', count: numberOf(core || undefined, 'pendingReports'), actionText: '去处理', route: '/risk/reports', tone: 'amber', available: Boolean(core) },
   ] as DashboardTodo[]).filter((item) => item.available)
 
@@ -142,6 +190,7 @@ export async function loadDashboard(permissions: string[]): Promise<DashboardMod
     { key: 'approved', label: '资料审核通过', value: numberOf(core || undefined, 'approvedProfiles'), compareText: '已通过资料', tone: 'blue', available: Boolean(core) },
     { key: 'served', label: '公益服务用户', value: numberOf(uniqueUsers, 'totalUniqueServiceUsers'), compareText: '去重服务人数', tone: 'green', available: Boolean(service) },
     { key: 'success', label: '成功牵手', value: numberOf(core || undefined, 'successPairs'), compareText: '双方确认成功', tone: 'amber', available: Boolean(core) },
+    { key: 'matchmaker_completed', label: '红娘服务完成', value: matchmakerCompleted, compareText: canManageMatchmaker ? '管理范围内已完成服务' : '本人已完成服务', tone: 'amber', available: matchmakerAvailable },
   ] as DashboardOverviewItem[]).filter((item) => item.available)
 
   const effectiveness = ([
@@ -152,12 +201,14 @@ export async function loadDashboard(permissions: string[]): Promise<DashboardMod
     { key: 'offline_success', label: '线下牵手成功', value: numberOf(effectiveConnections, 'successConnections'), max: numberOf(effectiveConnections, 'activeMatches'), unit: '对', available: Boolean(service) },
   ] as DashboardEffectivenessItem[]).filter((item) => item.available)
 
-  const rejectedCount = [coreResult, serviceResult, activityResult].filter((item) => item.status === 'rejected').length
-  const notice = !analyticsAvailable && !activityRows
+  const rejectedCount = [workbenchResult, coreResult, serviceResult, activityResult, matchmakerResult, reviewResult, managementResult].filter((item) => item.status === 'rejected').length
+  const anyData = Boolean(workbench) || analyticsAvailable || Boolean(activityRows) || matchmakerAvailable || Boolean(reviews)
+  const notice = !anyData
     ? (rejectedCount ? '工作台数据加载失败，请稍后重试' : '当前账号暂无工作台统计权限')
     : (rejectedCount ? '部分模块暂时不可用，其余数据已正常加载' : '')
 
   return {
+    followups,
     metrics,
     todos,
     activities,

admin-web/src/stores/auth.ts

@@ -9,20 +9,21 @@ interface OperatorInfo {
   username: string
   permissions: string[]
   organizationId: string | null
+  roles: string[]
 }
 
 const previewRolePermissions: Record<string, string[]> = {
   reviewer: ['review.view', 'user.view'],
-  counselor: ['counseling.service.view', 'referral.manage'],
+  counselor: ['counseling.service.view', 'matchmaker.service'],
   station: ['service_location.view', 'service_appointment.view'],
-  operator: ['review.view', 'user.view', 'organization.manage', 'permission.manage', 'activity.review_registration', 'risk.report.view', 'risk.report.process', 'analytics.view', 'banner.view', 'content.view', 'service_location.view', 'service_appointment.view', 'service_program.manage', 'counseling.service.view', 'referral.manage'],
+  operator: ['review.view', 'user.view', 'organization.manage', 'permission.manage', 'activity.review_registration', 'risk.report.view', 'risk.report.process', 'analytics.view', 'banner.view', 'content.view', 'service_location.view', 'service_appointment.view', 'service_program.manage', 'counseling.service.view', 'matchmaker.view', 'matchmaker.service'],
 }
 
 export const useAuthStore = defineStore('auth', () => {
   const previewParams = import.meta.env.DEV ? new URLSearchParams(window.location.search) : null
   const previewRole = previewParams?.get('preview') || ''
   const previewOperator: OperatorInfo | null = previewRolePermissions[previewRole]
-    ? { operatorId: 'ui-preview', name: '界面验收员', username: 'preview', permissions: previewRolePermissions[previewRole], organizationId: null }
+    ? { operatorId: 'ui-preview', name: '界面验收员', username: 'preview', permissions: previewRolePermissions[previewRole], organizationId: null, roles: [previewRole] }
     : null
 
   const token = ref<string>(previewOperator ? 'ui-preview-only' : '')
@@ -31,6 +32,8 @@ export const useAuthStore = defineStore('auth', () => {
 
   const isLoggedIn = computed(() => !!token.value && !!operator.value)
   const permissions = computed(() => operator.value?.permissions || [])
+  // ZC-MM-002：最小只读 helper —— 组件按权限码做 UI 显隐（与后端 @PreAuthorize 同码）
+  const hasPermission = (code: string) => permissions.value.includes(code)
 
   function applyAuthData(data: any) {
     token.value = data.accessToken || ''
@@ -40,6 +43,7 @@ export const useAuthStore = defineStore('auth', () => {
       username: data.username,
       permissions: data.permissions || [],
       organizationId: data.organizationId ?? null,
+      roles: Array.isArray(data.roles) ? data.roles : (Array.isArray(data.roleCodes) ? data.roleCodes : [data.roleCode || data.role].filter(Boolean)),
     }
     // 同步内存态令牌（供 axios 拦截器注入 Authorization 头；生产同源场景 Cookie 也会自动携带）
     setAccessToken(token.value)
@@ -87,5 +91,5 @@ export const useAuthStore = defineStore('auth', () => {
     clearAccessToken()
   }
 
-  return { token, operator, isLoggedIn, permissions, login, logout, initializeSession }
+  return { token, operator, isLoggedIn, permissions, hasPermission, login, logout, initializeSession }
 })

admin-web/src/theme/index.css

@@ -37,8 +37,18 @@
   --admin-coral-soft: #FFF0F1;        /* 品牌浅底（角标 / 选中态底） */
   --admin-coral-lighter: #FFF8F7;     /* 更浅一档，hover 底 */
   --admin-coral-border: rgba(244, 95, 104, 0.22);
+  --admin-scene-bg-start: #FFEDEE;
+  --admin-scene-bg-mid: #FFF6F4;
+  --admin-scene-bg-end: #FBF5F4;
+  --admin-scene-glow: rgba(244, 95, 104, 0.28);
+  --admin-scene-glow-soft: rgba(255, 150, 170, 0.22);
+  --admin-scene-surface: rgba(255, 255, 255, 0.65);
+  --admin-scene-border: rgba(244, 95, 104, 0.18);
+  --admin-scene-divider: rgba(244, 95, 104, 0.30);
   /* 承载白字的品牌渐变（两端均 ≥4.5:1）。基础色渐变见 --gradient-brand-vivid。 */
   --gradient-brand-solid: linear-gradient(135deg, #C84A53 0%, #B8434A 100%);
+  /* 文字用渐变（background-clip:text）：比 solid 更鲜亮，用于「善缘丹阳」等大字号品牌标题 */
+  --gradient-brand-text: linear-gradient(135deg, #FF7D6E 0%, #E8475D 60%, #B8434A 100%);
   /* 鲜亮品牌渐变：只允许用在「无文字覆盖」的装饰，或预览态还原（如 Banner 预览）。 */
   --gradient-brand-vivid: linear-gradient(135deg, #FF7D6E 0%, #FF5C82 100%);
   --gradient-brand-soft: linear-gradient(135deg, #FFE9DF 0%, #FFF7F2 100%);

admin-web/src/types/dashboard.ts

@@ -1,4 +1,5 @@
 export type DashboardTone = 'rose' | 'amber' | 'blue' | 'green' | 'purple' | 'red'
+export type DashboardMetricStatus = 'ready' | 'forbidden' | 'error'
 
 export interface DashboardMetric {
   key: string
@@ -7,6 +8,7 @@ export interface DashboardMetric {
   trendText: string
   tone: DashboardTone
   available: boolean
+  status: DashboardMetricStatus
   route: string
 }
 
@@ -51,6 +53,7 @@ export interface DashboardEffectivenessItem {
 }
 
 export interface DashboardModel {
+  followups: { serviceId: string; userDisplayNumber: string; content: string; createdAt: string }[]
   metrics: DashboardMetric[]
   todos: DashboardTodo[]
   activities: DashboardActivity[]

admin-web/src/views/DashboardView.vue

@@ -106,6 +106,17 @@
         </article>
       </section>
 
+      <article v-if="dashboard.followups.length" class="dashboard-panel">
+        <header class="panel-header"><div><h2>最新红娘跟进记录</h2></div></header>
+        <div class="todo-list">
+          <button v-for="item in dashboard.followups" :key="item.serviceId" type="button" class="todo-row"
+            @click="goTo(`/matchmaker?serviceId=${encodeURIComponent(item.serviceId)}`)">
+            <span class="todo-copy"><strong>{{ item.userDisplayNumber }}</strong><small>{{ item.content }}</small></span>
+            <em>{{ formatDateTime(item.createdAt) }} · 查看服务</em>
+          </button>
+        </div>
+      </article>
+
       <section class="dashboard-grid dashboard-grid-bottom">
         <article class="dashboard-panel service-overview-panel">
           <header class="panel-header"><div><h2>服务数据概览</h2></div><span>当前累计</span></header>
@@ -136,7 +147,7 @@
 </template>
 
 <script setup lang="ts">
-import { computed, onMounted, ref } from 'vue'
+import { computed, onActivated, ref } from 'vue'
 import { useRouter } from 'vue-router'
 import { ElMessage } from 'element-plus'
 import {
@@ -277,15 +288,19 @@ async function retryLoad() {
   }
 }
 
-onMounted(retryLoad)
+onActivated(retryLoad)
 </script>
 
 <style scoped>
 .dashboard-page {
+  display: flex;
+  flex-direction: column;
   min-width: 0;
+  min-height: 100%;
   max-width: var(--admin-content-max-width);
   margin: 0 auto;
   padding: var(--space-5) 26px 28px;
+  box-sizing: border-box;
 }
 
 .dashboard-welcome {
@@ -478,6 +493,19 @@ onMounted(retryLoad)
   margin-top: 14px;
 }
 
+.dashboard-grid-top {
+  flex: 0 0 auto;
+}
+
+.dashboard-grid-bottom {
+  flex: 1;
+  min-height: 0;
+}
+
+.dashboard-grid-bottom .dashboard-panel {
+  height: 100%;
+}
+
 .dashboard-panel {
   min-width: 0;
   padding: 14px var(--space-4);

admin-web/src/views/LoginView.vue

@@ -1,12 +1,12 @@
 <template>
   <main class="login-shell">
-    <section class="brand-panel" aria-label="善缘丹阳公益婚恋服务平台">
+    <section class="brand-panel" aria-label="爱在丹阳公益婚恋服务平台">
       <img class="brand-scene" :src="BRAND_LOGIN_SCENE" alt="" />
       <div class="brand-overlay">
         <div class="brand-title">
           <img :src="BRAND_LOGO" alt="" />
           <div>
-            <strong>善缘丹阳</strong>
+            <strong>爱在丹阳</strong>
             <span>公益婚恋服务平台</span>
           </div>
         </div>
@@ -55,7 +55,7 @@
           <span>敏感数据按权限访问，所有关键操作均记录审计日志。</span>
         </div>
       </div>
-      <footer>善缘丹阳 · 公益婚恋服务平台</footer>
+      <footer>爱在丹阳 · 公益婚恋服务平台</footer>
     </section>
   </main>
 </template>
@@ -135,6 +135,8 @@ async function handleLogin() {
 .brand-title img {
   width: 54px;
   height: 54px;
+  border-radius: 50%;
+  clip-path: circle(50%);
 }
 
 .brand-title div {

admin-web/vite.config.ts

@@ -18,6 +18,8 @@ export default defineConfig(({ command }) => ({
   server: {
     // 本机开发端口。避开 3000/8080/8081/8085 等被其他项目占用的常用端口。
     port: 13520,
+    // 允许同一局域网的浏览器访问开发页面。
+    host: '0.0.0.0',
     // 端口被占用时直接失败，而不是静默 +1 退到 13521。
     // 静默漂移会让「文档写 13520、实际跑在别的端口」这种不一致无法被发现。
     strictPort: true,

backend/pom.xml

@@ -13,7 +13,7 @@
 
     <groupId>com.danyang.match</groupId>
     <artifactId>danyang-match-platform</artifactId>
-    <version>1.1.0</version>
+    <version>1.2.0</version>
     <name>Danyang Match Platform</name>
     <description>丹阳公益婚恋服务平台 V1.1 - Backend</description>
 

backend/src/main/java/com/danyang/match/platform/account/controller/ServiceConsentController.java

@@ -0,0 +1,24 @@
+package com.danyang.match.platform.account.controller;
+
+import com.danyang.match.platform.account.service.ServiceConsentService;
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.UserPrincipal;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+import java.util.Map;
+
+@RestController
+@RequestMapping("/account/service-consent")
+@RequiredArgsConstructor
+public class ServiceConsentController {
+    private final ServiceConsentService service;
+    @GetMapping public ApiResponse<?> get(@AuthenticationPrincipal UserPrincipal p) { return ApiResponse.ok(service.getConsentState(p.id())); }
+    @PostMapping public ApiResponse<?> agree(@AuthenticationPrincipal UserPrincipal p, @RequestBody Map<String, Object> body, jakarta.servlet.http.HttpServletRequest req) {
+        @SuppressWarnings("unchecked") Map<String, String> versions = (Map<String, String>) body.get("documentVersions");
+        return ApiResponse.ok(service.agree(p.id(), versions, req.getRemoteAddr(), req.getHeader("User-Agent")));
+    }
+    @PostMapping("/withdraw") public ApiResponse<?> withdraw(@AuthenticationPrincipal UserPrincipal p, @RequestBody Map<String, String> body, jakarta.servlet.http.HttpServletRequest req) {
+        return ApiResponse.ok(service.withdraw(p.id(), body.get("consentType"), req.getRemoteAddr(), req.getHeader("User-Agent")));
+    }
+}

backend/src/main/java/com/danyang/match/platform/account/entity/UserAccountLifecycle.java

@@ -0,0 +1,21 @@
+package com.danyang.match.platform.account.entity;
+
+import com.baomidou.mybatisplus.annotation.TableField;
+import com.baomidou.mybatisplus.annotation.TableName;
+import com.danyang.match.platform.shared.base.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("users")
+public class UserAccountLifecycle extends BaseEntity {
+    @TableField("phone_verification_status")
+    private String phoneVerificationStatus;
+    @TableField("account_creation_status")
+    private String accountCreationStatus;
+    @TableField("credential_delivery_status")
+    private String credentialDeliveryStatus;
+    @TableField("service_eligibility_status")
+    private String serviceEligibilityStatus;
+}

backend/src/main/java/com/danyang/match/platform/account/entity/UserConsentState.java

@@ -0,0 +1,23 @@
+package com.danyang.match.platform.account.entity;
+
+import com.baomidou.mybatisplus.annotation.TableName;
+import com.danyang.match.platform.shared.base.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.time.Instant;
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("user_consent_states")
+public class UserConsentState extends BaseEntity {
+    private String userId;
+    private String consentType;
+    private String documentVersion;
+    private String status;
+    private Instant agreedAt;
+    private Instant withdrawnAt;
+    private String actorUserId;
+    private String ipAddress;
+    private String userAgent;
+}

backend/src/main/java/com/danyang/match/platform/account/entity/UserCredential.java

@@ -0,0 +1,22 @@
+package com.danyang.match.platform.account.entity;
+
+import com.baomidou.mybatisplus.annotation.TableName;
+import com.danyang.match.platform.shared.base.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.time.Instant;
+
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("user_credentials")
+public class UserCredential extends BaseEntity {
+    private String userId;
+    private String passwordHash;
+    private Integer credentialVersion;
+    private Boolean mustChangePassword;
+    private Instant issuedAt;
+    private Instant firstUsedAt;
+    private Instant lastChangedAt;
+    private Instant revokedAt;
+}

backend/src/main/java/com/danyang/match/platform/account/entity/UserServiceState.java

@@ -0,0 +1,18 @@
+package com.danyang.match.platform.account.entity;
+
+import com.baomidou.mybatisplus.annotation.TableId;
+import com.baomidou.mybatisplus.annotation.TableName;
+import lombok.Data;
+import java.time.Instant;
+
+@Data
+@TableName("user_service_states")
+public class UserServiceState {
+    @TableId private String userId;
+    private Boolean serviceActive;
+    private String serviceBlockReason;
+    private Instant evaluatedAt;
+    private Instant createdAt;
+    private Instant updatedAt;
+    private Instant deletedAt;
+}

backend/src/main/java/com/danyang/match/platform/account/mapper/UserConsentStateMapper.java

@@ -0,0 +1,20 @@
+package com.danyang.match.platform.account.mapper;
+
+import com.baomidou.mybatisplus.core.mapper.BaseMapper;
+import com.danyang.match.platform.account.entity.UserConsentState;
+import org.apache.ibatis.annotations.Mapper;
+import org.apache.ibatis.annotations.Select;
+import java.util.List;
+import java.util.Optional;
+
+@Mapper
+public interface UserConsentStateMapper extends BaseMapper<UserConsentState> {
+    @Select("SELECT COUNT(*) FROM user_consent_states WHERE user_id = #{userId} AND status = 'agreed' AND deleted_at IS NULL")
+    int countAgreed(String userId);
+
+    @Select("SELECT * FROM user_consent_states WHERE user_id = #{userId} AND deleted_at IS NULL ORDER BY consent_type")
+    List<UserConsentState> findByUserId(String userId);
+
+    @Select("SELECT * FROM user_consent_states WHERE user_id = #{userId} AND consent_type = #{consentType} AND deleted_at IS NULL LIMIT 1")
+    Optional<UserConsentState> findByUserAndType(String userId, String consentType);
+}

backend/src/main/java/com/danyang/match/platform/account/mapper/UserServiceStateMapper.java

@@ -0,0 +1,13 @@
+package com.danyang.match.platform.account.mapper;
+
+import com.baomidou.mybatisplus.core.mapper.BaseMapper;
+import com.danyang.match.platform.account.entity.UserServiceState;
+import org.apache.ibatis.annotations.Mapper;
+import org.apache.ibatis.annotations.Select;
+import java.util.Optional;
+
+@Mapper
+public interface UserServiceStateMapper extends BaseMapper<UserServiceState> {
+    @Select("SELECT * FROM user_service_states WHERE user_id = #{userId} AND deleted_at IS NULL LIMIT 1")
+    Optional<UserServiceState> findByUserId(String userId);
+}

backend/src/main/java/com/danyang/match/platform/account/service/ServiceConsentService.java

@@ -0,0 +1,106 @@
+package com.danyang.match.platform.account.service;
+
+import com.danyang.match.platform.account.entity.UserConsentState;
+import com.danyang.match.platform.account.entity.UserServiceState;
+import com.danyang.match.platform.account.mapper.UserConsentStateMapper;
+import com.danyang.match.platform.account.mapper.UserServiceStateMapper;
+import com.danyang.match.platform.audit.entity.AuditLog;
+import com.danyang.match.platform.audit.mapper.AuditLogMapper;
+import com.danyang.match.platform.profile.entity.UserProfile;
+import com.danyang.match.platform.profile.mapper.UserProfileMapper;
+import com.danyang.match.platform.shared.constant.Constants;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import com.danyang.match.platform.user.entity.User;
+import com.danyang.match.platform.user.mapper.UserMapper;
+import lombok.RequiredArgsConstructor;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+import java.time.Instant;
+import java.util.*;
+
+@Service
+@RequiredArgsConstructor
+public class ServiceConsentService {
+    public static final String SERVICE_TERMS = "service_terms";
+    public static final String PRIVACY_SAFETY = "privacy_safety";
+    private final UserConsentStateMapper consentMapper;
+    private final UserServiceStateMapper serviceStateMapper;
+    private final UserMapper userMapper;
+    private final UserProfileMapper profileMapper;
+    private final AuditLogMapper auditLogMapper;
+    @Value("${account.service-consent.service-terms-version:v1}") private String serviceTermsVersion = "v1";
+    @Value("${account.service-consent.privacy-safety-version:v1}") private String privacySafetyVersion = "v1";
+
+    public List<Map<String, Object>> getConsentState(String userId) {
+        Map<String, UserConsentState> current = new HashMap<>();
+        consentMapper.findByUserId(userId).forEach(c -> current.put(c.getConsentType(), c));
+        return List.of(document(SERVICE_TERMS, serviceTermsVersion, current.get(SERVICE_TERMS)),
+                document(PRIVACY_SAFETY, privacySafetyVersion, current.get(PRIVACY_SAFETY)));
+    }
+
+    @Transactional
+    public Map<String, Object> agree(String userId, Map<String, String> versions, String ip, String ua) {
+        if (versions == null || !versions.containsKey(SERVICE_TERMS) || !versions.containsKey(PRIVACY_SAFETY))
+            throw new BusinessException(ApiResponseCode.BAD_REQUEST, "两份服务授权必须分别确认");
+        agreeOne(userId, SERVICE_TERMS, serviceTermsVersion, versions.get(SERVICE_TERMS), ip, ua);
+        agreeOne(userId, PRIVACY_SAFETY, privacySafetyVersion, versions.get(PRIVACY_SAFETY), ip, ua);
+        boolean active = evaluate(userId);
+        audit(userId, "SERVICE_CONSENT_AGREE", "service_consent", ip, ua);
+        return Map.of("serviceActive", active, "consents", getConsentState(userId));
+    }
+
+    @Transactional
+    public Map<String, Object> withdraw(String userId, String type, String ip, String ua) {
+        if (!required().contains(type)) throw new BusinessException(ApiResponseCode.BAD_REQUEST, "不支持的授权类型");
+        UserConsentState state = consentMapper.findByUserAndType(userId, type)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "未找到该授权记录"));
+        state.setStatus("withdrawn"); state.setWithdrawnAt(Instant.now()); state.setActorUserId(userId);
+        state.setIpAddress(ip); state.setUserAgent(ua); consentMapper.updateById(state); evaluate(userId);
+        audit(userId, "SERVICE_CONSENT_WITHDRAW", type, ip, ua);
+        return Map.of("withdrawn", true, "consentType", type, "serviceActive", false);
+    }
+
+    public void requireActive(String userId) {
+        User user = userMapper.findById(userId).orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "用户不存在"));
+        UserProfile profile = profileMapper.findByUserId(userId).orElse(null);
+        if (!Constants.ACCOUNT_STATUS_NORMAL.equals(user.getAccountStatus()) || !"verified".equals(user.getPhoneVerificationStatus()))
+            throw blocked("账号或手机号尚未满足服务条件");
+        if (profile == null || !Constants.PROFILE_STATUS_APPROVED.equals(profile.getProfileStatus())
+                || profile.getPublishedProfileRevision() == null
+                || !Objects.equals(profile.getProfileRevision(), profile.getPublishedProfileRevision()))
+            throw blocked("资料尚未审核通过");
+        if (consentMapper.countAgreed(userId) != required().size()) throw blocked("请先确认两份服务授权");
+        if (!"eligible".equals(user.getServiceEligibilityStatus())) throw blocked("当前账号不具备服务资格");
+    }
+
+    public boolean isActive(String userId) { try { requireActive(userId); return true; } catch (RuntimeException e) { return false; } }
+
+    private void agreeOne(String userId, String type, String expected, String actual, String ip, String ua) {
+        if (!Objects.equals(expected, actual)) throw new BusinessException(ApiResponseCode.CONFLICT, "授权文档版本已更新，请刷新后重新确认");
+        UserConsentState s = consentMapper.findByUserAndType(userId, type).orElseGet(UserConsentState::new);
+        s.setUserId(userId); s.setConsentType(type); s.setDocumentVersion(expected); s.setStatus("agreed"); s.setAgreedAt(Instant.now());
+        s.setWithdrawnAt(null); s.setActorUserId(userId); s.setIpAddress(ip); s.setUserAgent(ua);
+        if (s.getId() == null) { s.setId(UUID.randomUUID().toString()); consentMapper.insert(s); } else consentMapper.updateById(s);
+    }
+
+    private boolean evaluate(String userId) {
+        UserServiceState s = serviceStateMapper.findByUserId(userId).orElseGet(UserServiceState::new);
+        s.setUserId(userId); boolean active = consentMapper.countAgreed(userId) == required().size();
+        s.setServiceActive(active); s.setServiceBlockReason(active ? null : "consent_required"); s.setEvaluatedAt(Instant.now());
+        if (s.getCreatedAt() == null) serviceStateMapper.insert(s); else serviceStateMapper.updateById(s);
+        return active;
+    }
+
+    private void audit(String userId, String action, String resourceId, String ip, String ua) {
+        AuditLog log = new AuditLog(); log.setSubjectUserId(userId); log.setAction(action); log.setResourceType("service_consent");
+        log.setResourceId(resourceId); log.setIp(ip); log.setUserAgent(ua); auditLogMapper.insert(log);
+    }
+
+    private Set<String> required() { return Set.of(SERVICE_TERMS, PRIVACY_SAFETY); }
+    private BusinessException blocked(String message) { return new BusinessException(ApiResponseCode.FORBIDDEN, message); }
+    private Map<String, Object> document(String type, String version, UserConsentState state) {
+        return Map.of("consentType", type, "documentVersion", version, "status", state == null ? "required" : state.getStatus(), "agreed", state != null && "agreed".equals(state.getStatus()));
+    }
+}

backend/src/main/java/com/danyang/match/platform/activity/controller/ActivityInterestController.java

@@ -20,6 +20,7 @@ import org.springframework.web.bind.annotation.*;
 import java.util.HashMap;
 import java.util.List;
 import java.util.Map;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * 活动反馈与互选控制器
@@ -33,6 +34,8 @@ public class ActivityInterestController {
     /** 二阶段同意（INV-014/015）：`interests/confirm` 与 `/mutual/*` 共用同一实现，避免越权旁路。 */
     private final ActivityMutualConsentService consentService;
     private final ActivityMapper activityMapper;
+    @org.springframework.beans.factory.annotation.Autowired
+    private ServiceConsentService serviceConsentService;
 
     @GetMapping("/operator/activity-interest-summary")
     @PreAuthorize("hasAuthority('activity.view')")
@@ -63,6 +66,7 @@ public class ActivityInterestController {
             @PathVariable String id,
             @RequestBody ActivityFeedbackDTO body) {
         String userId = principal.id();
+        if (serviceConsentService != null) serviceConsentService.requireActive(userId);
         Map<String, Object> result = interestService.submitFeedback(
                 userId,
                 id,
@@ -83,6 +87,7 @@ public class ActivityInterestController {
             @AuthenticationPrincipal UserPrincipal principal,
             @PathVariable String id) {
         String userId = principal.id();
+        if (serviceConsentService != null) serviceConsentService.requireActive(userId);
         return ApiResponse.ok(interestService.getMutualMatches(userId, id));
     }
 
@@ -96,6 +101,7 @@ public class ActivityInterestController {
             @PathVariable String id,
             @PathVariable String partnerId) {
         String userId = principal.id();
+        if (serviceConsentService != null) serviceConsentService.requireActive(userId);
         boolean mutual = interestService.hasMutualInterest(userId, partnerId, id);
         Map<String, Object> result = new HashMap<>();
         result.put("hasMutual", mutual);
@@ -120,6 +126,7 @@ public class ActivityInterestController {
             @PathVariable String id,
             @RequestBody Map<String, String> body) {
         String userId = principal.id();
+        if (serviceConsentService != null) serviceConsentService.requireActive(userId);
         String partnerId = body.get("partnerId");
         if (partnerId == null || partnerId.isBlank()) {
             return ApiResponse.error(

backend/src/main/java/com/danyang/match/platform/appeal/service/AppealService.java

@@ -12,6 +12,8 @@ import com.danyang.match.platform.profile.entity.UserProfile;
 import com.danyang.match.platform.profile.mapper.UserProfileMapper;
 import com.danyang.match.platform.risk.entity.RiskAction;
 import com.danyang.match.platform.risk.mapper.RiskActionMapper;
+import com.danyang.match.platform.user.entity.User;
+import com.danyang.match.platform.user.mapper.UserMapper;
 import com.danyang.match.platform.shared.config.FeatureFlagConfig;
 import com.danyang.match.platform.shared.constant.Constants;
 import com.fasterxml.jackson.databind.ObjectMapper;
@@ -46,6 +48,7 @@ public class AppealService {
 
     private final AppealMapper appealMapper;
     private final RiskActionMapper riskActionMapper;
+    private final UserMapper userMapper;
     private final UserProfileMapper userProfileMapper;
     private final AuditLogMapper auditLogMapper;
     private final NotificationService notificationService;
@@ -281,6 +284,11 @@ public class AppealService {
             log.info("申诉批准，已解除处置: appealId={}, actionId={}", appeal.getId(), appeal.getRelatedActionId());
         }
 
+        // 解除处置后同步账号状态：若该用户已无其他生效中的封禁 / 暂停，把账号恢复为 normal。
+        // 否则会出现「申诉已通过、账号仍被锁死」的死锁 —— ReportService 处置时写入的
+        // users.account_status=banned/suspended 无人回滚。
+        restoreAccountStatusIfNoActiveRestriction(appeal.getUserId());
+
         // 通知用户
         notificationService.send(appeal.getUserId(), Constants.NOTIFICATION_TYPE_ACCOUNT,
                 "申诉审核通过",
@@ -371,6 +379,38 @@ public class AppealService {
         return "limited";
     }
 
+    /**
+     * 解除处置后同步账号状态：若该用户已无其他生效中的封禁 / 暂停，把 users.account_status 恢复为 normal。
+     *
+     * <p>否则会出现「申诉已通过、账号仍被锁死」的死锁 —— ReportService 处置时写入的
+     * users.account_status=banned/suspended 无人回滚，登录门禁 / 推荐 / 匹配资格仍按旧状态拒绝用户。
+     *
+     * <p>仅回滚由处置写入的 banned / suspended，避免误改 closed（注销）等其他业务状态。
+     */
+    private void restoreAccountStatusIfNoActiveRestriction(String userId) {
+        boolean stillRestricted = riskActionMapper.findActiveByUserId(userId).stream()
+                .anyMatch(a -> Constants.RISK_ACTION_BAN.equals(a.getActionType())
+                        || Constants.RISK_ACTION_TEMPORARY_SUSPEND.equals(a.getActionType()));
+        if (stillRestricted) {
+            return;
+        }
+        User user = userMapper.selectById(userId);
+        if (user == null) {
+            return;
+        }
+        String oldStatus = user.getAccountStatus();
+        if (!Constants.ACCOUNT_STATUS_BANNED.equals(oldStatus)
+                && !Constants.ACCOUNT_STATUS_SUSPENDED.equals(oldStatus)) {
+            return;
+        }
+        user.setAccountStatus(Constants.ACCOUNT_STATUS_NORMAL);
+        userMapper.updateById(user);
+        // audit_logs.before_data/after_data 为 JSONB：必须写合法 JSON，裸字符串会被 PG 拒绝。
+        saveAuditLog(null, "ACCOUNT_STATUS_RESTORE", "user", userId,
+                "{\"accountStatus\":\"" + oldStatus + "\"}",
+                "{\"accountStatus\":\"" + Constants.ACCOUNT_STATUS_NORMAL + "\"}");
+    }
+
     private void saveAuditLog(String operatorId, String action, String resourceType,
                                String resourceId, String beforeData, String afterData) {
         AuditLog auditLog = new AuditLog();
@@ -378,6 +418,10 @@ public class AppealService {
         auditLog.setAction(action);
         auditLog.setResourceType(resourceType);
         auditLog.setResourceId(resourceId);
+        // 此前忽略 beforeData/afterData → 账号状态恢复等变更审计丢失前后值；补齐后需注意
+        // audit_logs 的 before_data/after_data 为 JSONB，调用方必须传合法 JSON 文本。
+        auditLog.setBeforeData(beforeData);
+        auditLog.setAfterData(afterData);
         auditLogMapper.insert(auditLog);
     }
 }

backend/src/main/java/com/danyang/match/platform/audit/entity/AuditLog.java

@@ -19,4 +19,20 @@ public class AuditLog extends BaseEntity {
     private String afterData;
     private String ip;
     private String userAgent;
+
+    // ==================== ZC-MM-006 / T01 扩展审计字段（V055，全可空） ====================
+
+    /** 业务目的码，规范：matchmaker.service.assign/recommend/followup/complete/view。 */
+    private String purposeCode;
+    /** 关联的 matchmaker_assignments.id（非分配场景为 null）。 */
+    private String serviceAssignmentId;
+    /** 落库时操作者权限快照（permissions 逗号拼接，截断 128）。 */
+    private String actorRoleSnapshot;
+    /** 请求追踪 ID（RequestIdFilter 写入 MDC 的 requestId）。 */
+    private String requestTraceId;
+
+    // ==================== V057 / 运行时实测修复：C 端用户主体维度 ====================
+
+    /** 用户主体 ID（C 端触发的审计写此列且 operator_id=null；两者恰有一者非空）。 */
+    private String subjectUserId;
 }

backend/src/main/java/com/danyang/match/platform/audit/service/AuditDenyWriter.java

@@ -0,0 +1,33 @@
+package com.danyang.match.platform.audit.service;
+
+import com.danyang.match.platform.audit.entity.AuditLog;
+import com.danyang.match.platform.audit.mapper.AuditLogMapper;
+import lombok.RequiredArgsConstructor;
+import org.springframework.stereotype.Component;
+import org.springframework.transaction.annotation.Propagation;
+import org.springframework.transaction.annotation.Transactional;
+
+/**
+ * 拒绝类审计的独立事务写入器（运行时实测修复）。
+ *
+ * <p>背景：拒绝审计（DATA_SCOPE_DENIED / AUTHORIZATION_DENIED）原先与业务方法同一事务——
+ * 拒绝时抛异常必然触发业务事务回滚，审计 insert（已执行 Updates:1）随之被回滚吞掉：
+ * 生产全量 deny 审计零落库。H2 集成测试因测试类 @Transactional（测试事务内可见未提交行）
+ * 结构性假绿。运行时实测（outsider consent → deny 行 0 条）抓到。
+ *
+ * <p>语义：REQUIRES_NEW 独立事务提交——外层业务事务回滚与否均不影响拒绝审计落库；
+ * 内层失败仍由调用方 catch 记日志后照常拒绝（审计失败不阻断拒绝响应）。
+ * 成功路径审计（SENSITIVE_ACCESS / 业务动作）保持与业务同事务（业务回滚审计一并消失，语义正确），
+ * 不走本写入器。
+ */
+@Component
+@RequiredArgsConstructor
+public class AuditDenyWriter {
+
+    private final AuditLogMapper auditLogMapper;
+
+    @Transactional(propagation = Propagation.REQUIRES_NEW)
+    public void insertIndependent(AuditLog auditLog) {
+        auditLogMapper.insert(auditLog);
+    }
+}

backend/src/main/java/com/danyang/match/platform/audit/service/AuditLogService.java

@@ -52,6 +52,11 @@ public class AuditLogService {
             m.put("ip", log.getIp());
             m.put("userAgent", log.getUserAgent());
             m.put("createdAt", log.getCreatedAt());
+            // ZC-MM-006 / T01：扩展审计字段输出（可空键，存量行输出 null，读取兼容）
+            m.put("purposeCode", log.getPurposeCode());
+            m.put("serviceAssignmentId", log.getServiceAssignmentId());
+            m.put("actorRoleSnapshot", log.getActorRoleSnapshot());
+            m.put("requestTraceId", log.getRequestTraceId());
             return m;
         }).collect(java.util.stream.Collectors.toList());
 
@@ -73,11 +78,48 @@ public class AuditLogService {
      */
     @Transactional
     public void recordSensitiveAccess(String operatorId, String resourceType, String resourceId) {
+        recordSensitiveAccess(operatorId, resourceType, resourceId, null, null);
+    }
+
+    /**
+     * ZC-MM-006 / T01 扩展版敏感访问记录：附加目的码与关联分配 ID。
+     * 旧 3 参签名委托本方法（purposeCode/serviceAssignmentId 为 null），存量调用兼容。
+     */
+    @Transactional
+    public void recordSensitiveAccess(String operatorId, String resourceType, String resourceId,
+                                       String purposeCode, String serviceAssignmentId) {
         AuditLog auditLog = new AuditLog();
         auditLog.setOperatorId(operatorId);
         auditLog.setAction("SENSITIVE_ACCESS");
         auditLog.setResourceType(resourceType);
         auditLog.setResourceId(resourceId);
+        auditLog.setPurposeCode(purposeCode);
+        auditLog.setServiceAssignmentId(serviceAssignmentId);
+        if (RequestContextHolder.getRequestAttributes() instanceof ServletRequestAttributes attrs) {
+            HttpServletRequest req = attrs.getRequest();
+            auditLog.setIp(req.getRemoteAddr());
+            String ua = req.getHeader("User-Agent");
+            auditLog.setUserAgent(ua != null ? (ua.length() > 512 ? ua.substring(0, 512) : ua) : null);
+        }
+        auditLogMapper.insert(auditLog);
+    }
+
+    /**
+     * V057 / 运行时实测修复：C 端用户主体的审计入口。
+     * operator 主体照旧走 recordSensitiveAccess/saveAuditLog（operator_id 维度）；
+     * user 主体（consent/decline 等用户动作）写 subject_user_id 且 operator_id=null——
+     * 否则 userId 撞 audit_logs_operator_id_fkey(→operators) 必 FK violation（H2 无 FK 假绿）。
+     */
+    @Transactional
+    public void recordUserAction(String userId, String action, String resourceType, String resourceId,
+                                 String purposeCode, String afterData) {
+        AuditLog auditLog = new AuditLog();
+        auditLog.setSubjectUserId(userId);
+        auditLog.setAction(action);
+        auditLog.setResourceType(resourceType);
+        auditLog.setResourceId(resourceId);
+        auditLog.setAfterData(afterData);
+        auditLog.setPurposeCode(purposeCode);
         if (RequestContextHolder.getRequestAttributes() instanceof ServletRequestAttributes attrs) {
             HttpServletRequest req = attrs.getRequest();
             auditLog.setIp(req.getRemoteAddr());

backend/src/main/java/com/danyang/match/platform/auth/controller/AuthController.java

@@ -9,6 +9,14 @@ import org.springframework.security.core.annotation.AuthenticationPrincipal;
 import com.danyang.match.platform.shared.dto.ApiResponse;
 import lombok.RequiredArgsConstructor;
 import org.springframework.web.bind.annotation.*;
+import jakarta.validation.Valid;
+import com.danyang.match.platform.user.dto.PhoneVerificationRequest;
+import com.danyang.match.platform.user.dto.UserRegistrationRequest;
+import com.danyang.match.platform.user.service.PhoneVerificationService;
+import com.danyang.match.platform.user.service.UserRegistrationService;
+import com.danyang.match.platform.auth.service.PasswordAuthService;
+import com.danyang.match.platform.user.dto.PasswordLoginRequest;
+import com.danyang.match.platform.user.dto.InitialPasswordChangeRequest;
 
 import java.util.Map;
 
@@ -18,6 +26,43 @@ import java.util.Map;
 public class AuthController {
 
     private final AuthService authService;
+    private final PhoneVerificationService phoneVerificationService;
+    private final UserRegistrationService userRegistrationService;
+    private final PasswordAuthService passwordAuthService;
+
+    @PostMapping("/password/login")
+    public ApiResponse<Map<String, Object>> passwordLogin(@Valid @RequestBody PasswordLoginRequest request) {
+        return ApiResponse.ok(passwordAuthService.login(request.phone(), request.password()));
+    }
+
+    @PostMapping("/password/change-initial")
+    @PreAuthorize("hasRole('USER')")
+    public ApiResponse<Void> changeInitialPassword(@AuthenticationPrincipal UserPrincipal principal,
+                                                    @Valid @RequestBody InitialPasswordChangeRequest request) {
+        passwordAuthService.changeInitialPassword(principal.id(), request.oldPassword(), request.newPassword());
+        return ApiResponse.ok();
+    }
+
+    @PostMapping("/register")
+    public ApiResponse<Map<String, Object>> register(@Valid @RequestBody UserRegistrationRequest request) {
+        return ApiResponse.ok(userRegistrationService.register(request));
+    }
+
+    @PostMapping("/phone/send-code")
+    public ApiResponse<Void> sendPhoneCode(@RequestBody Map<String, String> body) {
+        String phone = body.get("phone");
+        if (phone == null || !phone.matches("^1\\d{10}$")) {
+            throw new BusinessException(ApiResponseCode.BAD_REQUEST, "手机号格式不正确");
+        }
+        phoneVerificationService.sendCode(phone);
+        return ApiResponse.ok();
+    }
+
+    @PostMapping("/phone/verify")
+    public ApiResponse<Map<String, String>> verifyPhone(@Valid @RequestBody PhoneVerificationRequest request) {
+        return ApiResponse.ok(Map.of("verificationTransaction",
+                phoneVerificationService.verify(request.phone(), request.code())));
+    }
 
     /**
      * 微信登录
@@ -44,10 +89,11 @@ public class AuthController {
     public ApiResponse<Void> bindPhone(@AuthenticationPrincipal UserPrincipal principal,
                                        @RequestBody Map<String, String> body) {
         String phone = body.get("phone");
-        if (phone == null || phone.isBlank()) {
+        String transaction = body.get("verificationTransaction");
+        if (phone == null || phone.isBlank() || transaction == null || transaction.isBlank()) {
             throw new BusinessException(ApiResponseCode.BAD_REQUEST, "手机号不能为空");
         }
-        authService.bindPhone(principal.id(), phone);
+        authService.bindPhone(principal.id(), phone, transaction);
         return ApiResponse.ok();
     }
 

backend/src/main/java/com/danyang/match/platform/auth/controller/OperatorAuthController.java

@@ -2,13 +2,14 @@ package com.danyang.match.platform.auth.controller;
 
 import com.danyang.match.platform.auth.cookie.OperatorCookieWriter;
 import com.danyang.match.platform.auth.service.OperatorAuthService;
-import com.danyang.match.platform.auth.token.JwtTokenService;
 import com.danyang.match.platform.shared.dto.ApiResponse;
 import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
 import jakarta.servlet.http.Cookie;
 import jakarta.servlet.http.HttpServletRequest;
 import jakarta.servlet.http.HttpServletResponse;
 import lombok.RequiredArgsConstructor;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
 import org.springframework.web.bind.annotation.PostMapping;
 import org.springframework.web.bind.annotation.RequestBody;
 import org.springframework.web.bind.annotation.RequestMapping;
@@ -23,7 +24,6 @@ public class OperatorAuthController {
 
     private final OperatorAuthService operatorAuthService;
     private final OperatorCookieWriter cookieWriter;
-    private final JwtTokenService jwtTokenService;
 
     @PostMapping("/login")
     public ApiResponse<Map<String, Object>> login(@RequestBody Map<String, String> body,
@@ -34,10 +34,11 @@ public class OperatorAuthController {
             return ApiResponse.error(ApiResponseCode.BAD_REQUEST, "用户名和密码不能为空");
         }
         Map<String, Object> result = operatorAuthService.login(username, password);
-        // 同时下发 HttpOnly + SameSite=Lax Cookie（access / refresh），抗 XSS 读取令牌
+        // 同时下发 HttpOnly + SameSite=Lax Cookie（access / refresh），抗 XSS 读取令牌。
+        // Cookie max-age 由 OperatorCookieWriter 按 JWT 有效期计算，控制器不引用 JWT 工具
+        // （控制器禁止解析/引用 JWT 工具，见 PrincipalInjectionContractTest 契约）。
         cookieWriter.writeLoginCookies(response,
-                (String) result.get("accessToken"), (String) result.get("refreshToken"),
-                jwtTokenService.getExpirationMs() / 1000, jwtTokenService.getRefreshExpirationMs() / 1000);
+                (String) result.get("accessToken"), (String) result.get("refreshToken"));
         return ApiResponse.ok(result);
     }
 
@@ -61,25 +62,22 @@ public class OperatorAuthController {
         String operatorId = (body != null) ? body.get("operatorId") : null;
         Map<String, Object> result = operatorAuthService.refreshToken(operatorId, refreshToken);
         cookieWriter.writeLoginCookies(response,
-                (String) result.get("accessToken"), (String) result.get("refreshToken"),
-                jwtTokenService.getExpirationMs() / 1000, jwtTokenService.getRefreshExpirationMs() / 1000);
+                (String) result.get("accessToken"), (String) result.get("refreshToken"));
         return ApiResponse.ok(result);
     }
 
     /**
      * 登出：后端将当前 access token 加入黑名单并清除 HttpOnly Cookie。
-     * token 取自 Authorization 头，缺省时回退到 access Cookie。
+     * operatorId 取自 SecurityContext 中的 OperatorPrincipal（由 JwtAuthFilter 写入），
+     * 不再由控制器自行解析 JWT；token 取自 Authorization 头，缺省时回退到 access Cookie，
+     * 仅用于黑名单登记。
      */
     @PostMapping("/logout")
-    public ApiResponse<Void> logout(HttpServletRequest request, HttpServletResponse response) {
+    public ApiResponse<Void> logout(HttpServletRequest request, HttpServletResponse response,
+                                   @AuthenticationPrincipal OperatorPrincipal principal) {
         String token = readBearer(request);
-        if (token != null) {
-            try {
-                String operatorId = jwtTokenService.getUserIdFromToken(token);
-                operatorAuthService.logout(operatorId, token);
-            } catch (Exception ignored) {
-                // token 已失效也无妨，仍清除 Cookie
-            }
+        if (token != null && principal != null) {
+            operatorAuthService.logout(principal.id(), token);
         }
         cookieWriter.clearCookies(response);
         return ApiResponse.ok();

backend/src/main/java/com/danyang/match/platform/auth/cookie/OperatorCookieWriter.java

@@ -27,6 +27,20 @@ public class OperatorCookieWriter {
     @Value("${app.auth-cookie-secure:true}")
     private boolean secure;
 
+    // Cookie 生命周期与 JWT 自身有效期对齐（access 2h / refresh 14d），由配置驱动、不写死。
+    // 由本组件持有而非控制器持有：控制器不得直接引用 JwtTokenService
+    // （PrincipalInjectionContractTest 契约禁止控制器解析/引用 JWT 工具）。
+    @Value("${jwt.access-token-expiration-ms:7200000}")
+    private long accessExpirationMs;
+
+    @Value("${jwt.refresh-token-expiration-ms:1209600000}")
+    private long refreshExpirationMs;
+
+    /** 登录/刷新下发 Cookie，max-age 自动取 JWT 有效期（秒）。 */
+    public void writeLoginCookies(HttpServletResponse response, String accessToken, String refreshToken) {
+        writeLoginCookies(response, accessToken, refreshToken, accessExpirationMs / 1000, refreshExpirationMs / 1000);
+    }
+
     public void writeLoginCookies(HttpServletResponse response, String accessToken, String refreshToken,
                                  long accessMaxAgeSec, long refreshMaxAgeSec) {
         response.addHeader(HttpHeaders.SET_COOKIE, build(ACCESS_COOKIE, accessToken, accessMaxAgeSec).toString());

backend/src/main/java/com/danyang/match/platform/auth/provider/ConfiguredSmsVerificationProvider.java

@@ -0,0 +1,26 @@
+package com.danyang.match.platform.auth.provider;
+
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.context.annotation.Profile;
+import org.springframework.stereotype.Component;
+
+@Component
+@Profile("!test & !demo")
+public class ConfiguredSmsVerificationProvider implements SmsVerificationProvider {
+    private final String provider;
+
+    public ConfiguredSmsVerificationProvider(
+            @Value("${sms.provider:}") String provider) {
+        this.provider = provider;
+    }
+
+    @Override
+    public void sendCode(String phone, String code) {
+        if (provider == null || provider.isBlank()) {
+            throw new BusinessException(ApiResponseCode.SERVER_ERROR, "短信服务未配置");
+        }
+        throw new BusinessException(ApiResponseCode.SERVER_ERROR, "短信服务适配器尚未配置完成");
+    }
+}

backend/src/main/java/com/danyang/match/platform/auth/provider/MockSmsVerificationProvider.java

@@ -0,0 +1,22 @@
+package com.danyang.match.platform.auth.provider;
+
+import org.springframework.context.annotation.Profile;
+import org.springframework.stereotype.Component;
+
+import java.util.Map;
+import java.util.concurrent.ConcurrentHashMap;
+
+@Component
+@Profile({"test", "demo"})
+public class MockSmsVerificationProvider implements SmsVerificationProvider {
+    private final Map<String, String> sentCodes = new ConcurrentHashMap<>();
+
+    @Override
+    public void sendCode(String phone, String code) {
+        sentCodes.put(phone, code);
+    }
+
+    public String lastCode(String phone) {
+        return sentCodes.get(phone);
+    }
+}

backend/src/main/java/com/danyang/match/platform/auth/provider/MockWechatLoginProvider.java

@@ -29,6 +29,10 @@ public class MockWechatLoginProvider implements WechatLoginProvider {
     @Value("${wechat.app-id:dev-app-id}")
     private String appId;
 
+    /** 演示环境可固定到预置用户；生产真实微信登录不使用此 Provider。 */
+    @Value("${wechat.mock.openid:}")
+    private String configuredOpenid;
+
     // 模拟 openid 映射
     private final Map<String, String> codeToOpenid = new ConcurrentHashMap<>();
 
@@ -36,8 +40,21 @@ public class MockWechatLoginProvider implements WechatLoginProvider {
     public Map<String, String> getCodeSession(String code) {
         log.debug("[Mock] 微信登录 code: {}", code);
 
+        // 演示直通：H5 演示端在无微信环境下用 `demo_openid_xx` 作为 code 登录预置演示用户。
+        // 生产环境 provider=real（见 application-production.yml），不会进入本 Provider。
+        if (code != null && code.startsWith("demo_openid_")) {
+            return Map.of(
+                    "openid", code,
+                    "unionid", "mock_unionid_" + code,
+                    "session_key", "mock_session_key",
+                    "appid", appId
+            );
+        }
+
         // 模拟：相同 code 返回相同 openid
-        String openid = codeToOpenid.computeIfAbsent(code, k -> "mock_openid_" + UUID.randomUUID().toString().substring(0, 8));
+        String openid = configuredOpenid != null && !configuredOpenid.isBlank()
+                ? configuredOpenid
+                : codeToOpenid.computeIfAbsent(code, k -> "mock_openid_" + UUID.randomUUID().toString().substring(0, 8));
 
         return Map.of(
                 "openid", openid,

backend/src/main/java/com/danyang/match/platform/auth/provider/SmsVerificationProvider.java

@@ -0,0 +1,5 @@
+package com.danyang.match.platform.auth.provider;
+
+public interface SmsVerificationProvider {
+    void sendCode(String phone, String code);
+}

backend/src/main/java/com/danyang/match/platform/auth/service/AuthService.java

@@ -18,6 +18,7 @@ import com.danyang.match.platform.review.entity.ReviewTask;
 import com.danyang.match.platform.review.mapper.ReviewTaskMapper;
 import com.danyang.match.platform.user.entity.User;
 import com.danyang.match.platform.user.mapper.UserMapper;
+import com.danyang.match.platform.user.service.PhoneVerificationService;
 import lombok.RequiredArgsConstructor;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
@@ -47,6 +48,7 @@ public class AuthService {
     private final CapabilityService capabilityService;
     private final UserProfileMapper userProfileMapper;
     private final ReviewTaskMapper reviewTaskMapper;
+    private final PhoneVerificationService phoneVerificationService;
 
     @Value("${jwt.access-token-expiration-ms:7200000}")
     private long accessTokenExpireMs;
@@ -111,8 +113,8 @@ public class AuthService {
      * 绑定手机号
      */
     @Transactional
-    public void bindPhone(String userId, String phoneCode) {
-        // TODO: Phase 03 对接真实短信验证码
+    public void bindPhone(String userId, String phoneCode, String verificationTransaction) {
+        phoneVerificationService.consumeTransaction(verificationTransaction, phoneCode);
         User user = userMapper.findById(userId)
                 .orElseThrow(() -> new GlobalExceptionHandler.BusinessException(ApiResponseCode.NOT_FOUND, "用户不存在"));
 
@@ -124,6 +126,7 @@ public class AuthService {
         });
 
         user.setPhone(phoneCode);
+        user.setPhoneVerificationStatus("verified");
         userMapper.updateById(user);
 
         saveAuditLog(userId, null, "PHONE_BIND", "user", userId, null, null);

backend/src/main/java/com/danyang/match/platform/auth/service/OperatorAuthService.java

@@ -101,6 +101,9 @@ public class OperatorAuthService {
                 .toList();
 
         // 签发 Token
+        // ZC-MM-006 / T02 声明：claims 中的 permissions 仅为登录时刻的展示快照（只写不读），
+        // **不是授权事实源** —— 服务端每请求实时查库（JwtAuthFilter → PermissionMapper），
+        // 权限回收/角色调整/账号禁用即时生效，无需等待 token 过期或撤销名单。
         Map<String, Object> claims = new HashMap<>();
         claims.put("operatorId", operator.getId());
         claims.put("organizationId", operator.getOrganizationId());
@@ -121,6 +124,7 @@ public class OperatorAuthService {
         result.put("accessToken", accessToken);
         result.put("refreshToken", refreshToken);
         result.put("operatorId", operator.getId());
+        result.put("operatorDisplayId", operator.getDisplayId());
         result.put("name", operator.getName());
         result.put("username", operator.getUsername());
         result.put("organizationId", operator.getOrganizationId());
@@ -154,6 +158,7 @@ public class OperatorAuthService {
 
         Map<String, Object> result = new HashMap<>();
         result.put("operatorId", operator.getId());
+        result.put("operatorDisplayId", operator.getDisplayId());
         result.put("name", operator.getName());
         result.put("username", operator.getUsername());
         result.put("username", operator.getUsername());
@@ -201,6 +206,7 @@ public class OperatorAuthService {
         result.put("expiresIn", jwtTokenService.getExpirationMs() / 1000);
         // 同步 operator 概要：前端凭 HttpOnly refresh cookie 静默刷新后，可直接恢复菜单态，无需重新登录
         result.put("operatorId", operatorInfo.get("operatorId"));
+        result.put("operatorDisplayId", operatorInfo.get("operatorDisplayId"));
         result.put("name", operatorInfo.get("name"));
         result.put("username", operatorInfo.get("username"));
         result.put("organizationId", operatorInfo.get("organizationId"));

backend/src/main/java/com/danyang/match/platform/auth/service/PasswordAuthService.java

@@ -0,0 +1,77 @@
+package com.danyang.match.platform.auth.service;
+
+import com.danyang.match.platform.auth.token.JwtTokenService;
+import com.danyang.match.platform.shared.constant.Constants;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.UnauthorizedException;
+import com.danyang.match.platform.user.entity.User;
+import com.danyang.match.platform.user.mapper.UserCredentialMapper;
+import com.danyang.match.platform.user.mapper.UserMapper;
+import com.danyang.match.platform.account.entity.UserCredential;
+import lombok.RequiredArgsConstructor;
+import org.springframework.data.redis.core.StringRedisTemplate;
+import org.springframework.security.crypto.password.PasswordEncoder;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+import java.time.Duration;
+import java.time.Instant;
+import java.util.HashMap;
+import java.util.Map;
+
+@Service
+@RequiredArgsConstructor
+public class PasswordAuthService {
+    private final UserMapper userMapper;
+    private final UserCredentialMapper credentialMapper;
+    private final PasswordEncoder passwordEncoder;
+    private final JwtTokenService jwtTokenService;
+    private final StringRedisTemplate redisTemplate;
+
+    @Transactional
+    public Map<String, Object> login(String phone, String password) {
+        User user = userMapper.findByPhone(phone)
+                .orElseThrow(() -> new UnauthorizedException("手机号或密码错误"));
+        if (!"verified".equals(user.getPhoneVerificationStatus())
+                || !Constants.ACCOUNT_STATUS_NORMAL.equals(user.getAccountStatus())) {
+            throw new UnauthorizedException("账号尚未完成手机号核验或已停用");
+        }
+        UserCredential credential = credentialMapper.findByUserId(user.getId())
+                .orElseThrow(() -> new UnauthorizedException("手机号或密码错误"));
+        if (credential.getRevokedAt() != null || !passwordEncoder.matches(password, credential.getPasswordHash())) {
+            throw new UnauthorizedException("手机号或密码错误");
+        }
+        credential.setFirstUsedAt(credential.getFirstUsedAt() == null ? Instant.now() : credential.getFirstUsedAt());
+        credentialMapper.updateById(credential);
+        String access = jwtTokenService.generateAccessToken(user.getId(), null);
+        String refresh = jwtTokenService.generateRefreshToken(user.getId());
+        redisTemplate.opsForValue().set("auth:refresh_token:" + user.getId(), refresh,
+                Duration.ofMillis(jwtTokenService.getRefreshExpirationMs()));
+        Map<String, Object> result = new HashMap<>();
+        result.put("accessToken", access);
+        result.put("refreshToken", refresh);
+        result.put("userId", user.getId());
+        result.put("mustChangePassword", Boolean.TRUE.equals(credential.getMustChangePassword()));
+        result.put("expiresIn", jwtTokenService.getExpirationMs() / 1000);
+        return result;
+    }
+
+    @Transactional
+    public void changeInitialPassword(String userId, String oldPassword, String newPassword) {
+        if (newPassword == null || newPassword.length() < 8) {
+            throw new BusinessException(ApiResponseCode.BAD_REQUEST, "新密码至少 8 位");
+        }
+        UserCredential credential = credentialMapper.findByUserId(userId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "凭据不存在"));
+        if (!Boolean.TRUE.equals(credential.getMustChangePassword())
+                || !passwordEncoder.matches(oldPassword, credential.getPasswordHash())) {
+            throw new UnauthorizedException("初始密码不正确或已完成修改");
+        }
+        credential.setPasswordHash(passwordEncoder.encode(newPassword));
+        credential.setCredentialVersion((credential.getCredentialVersion() == null ? 0 : credential.getCredentialVersion()) + 1);
+        credential.setMustChangePassword(false);
+        credential.setLastChangedAt(Instant.now());
+        credentialMapper.updateById(credential);
+    }
+}

backend/src/main/java/com/danyang/match/platform/capability/service/CapabilityService.java

@@ -1,6 +1,7 @@
 package com.danyang.match.platform.capability.service;
 
 import com.danyang.match.platform.home.dto.HomeDTO;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 import com.danyang.match.platform.local_eligibility.mapper.LocalEligibilityMapper;
 import com.danyang.match.platform.profile.entity.UserProfile;
 import com.danyang.match.platform.profile.mapper.UserProfileMapper;
@@ -32,6 +33,7 @@ public class CapabilityService {
     private final UserProfileMapper userProfileMapper;
     private final UserIdentityMapper userIdentityMapper;
     private final LocalEligibilityMapper localEligibilityMapper;
+    private final ServiceConsentService serviceConsentService;
 
     /**
      * 获取用户的能力开关集合
@@ -45,7 +47,8 @@ public class CapabilityService {
 
         boolean baseEligible = Constants.ACCOUNT_STATUS_NORMAL.equals(user.getAccountStatus())
                 && isIdentityVerified(userId)
-                && isProfileApproved(user);
+                && isProfileApproved(user)
+                && serviceConsentService.isActive(userId);
 
         HomeDTO.Capabilities caps = new HomeDTO.Capabilities();
         caps.setCanReceiveRecommendations(baseEligible
@@ -77,10 +80,11 @@ public class CapabilityService {
     /** 资料是否审核通过 */
     public boolean isProfileApproved(User user) {
         if (user == null) return false;
-        String status = userProfileMapper.findByUserId(user.getId())
-                .map(UserProfile::getProfileStatus).orElse(null);
-        return Constants.PROFILE_STATUS_APPROVED.equals(status)
-                || Constants.PROFILE_STATUS_COMPLETED.equals(status);
+        return userProfileMapper.findByUserId(user.getId()).map(profile ->
+                Constants.PROFILE_STATUS_APPROVED.equals(profile.getProfileStatus())
+                        && (profile.getPublishedProfileRevision() == null
+                        || java.util.Objects.equals(profile.getProfileRevision(), profile.getPublishedProfileRevision()))
+        ).orElse(false);
     }
 
     /** 是否在认真寻找中 */

backend/src/main/java/com/danyang/match/platform/chat/config/ChatDisabledFilter.java

@@ -0,0 +1,44 @@
+package com.danyang.match.platform.chat.config;
+
+import jakarta.servlet.FilterChain;
+import jakarta.servlet.ServletException;
+import jakarta.servlet.http.HttpServletRequest;
+import jakarta.servlet.http.HttpServletResponse;
+import org.springframework.core.Ordered;
+import org.springframework.core.annotation.Order;
+import org.springframework.stereotype.Component;
+import org.springframework.web.filter.OncePerRequestFilter;
+
+import java.io.IOException;
+
+/**
+ * 产品当前不提供用户之间的即时聊天。
+ *
+ * <p>在 HTTP 和 WebSocket 握手进入 Controller/Handler 前统一拒绝，
+ * 防止只隐藏小程序入口却留下可调用的通信通道。
+ */
+@Component
+@Order(Ordered.HIGHEST_PRECEDENCE)
+public class ChatDisabledFilter extends OncePerRequestFilter {
+
+    @Override
+    protected void doFilterInternal(HttpServletRequest request,
+                                    HttpServletResponse response,
+                                    FilterChain filterChain) throws ServletException, IOException {
+        String path = request.getRequestURI();
+        String context = request.getContextPath();
+        if (context != null && !context.isEmpty() && path.startsWith(context)) {
+            path = path.substring(context.length());
+        }
+        if (path.equals("/conversations") || path.startsWith("/conversations/")
+                || path.equals("/ws/chat") || path.startsWith("/ws/chat/")) {
+            response.setStatus(HttpServletResponse.SC_GONE);
+            response.setContentType("application/json;charset=UTF-8");
+            response.getWriter().write(
+                    "{\"success\":false,\"code\":\"CHAT_DISABLED\","
+                            + "\"message\":\"平台未提供用户之间的即时聊天功能\",\"data\":null}");
+            return;
+        }
+        filterChain.doFilter(request, response);
+    }
+}

backend/src/main/java/com/danyang/match/platform/chat/controller/ConversationController.java

@@ -15,6 +15,7 @@ import org.springframework.web.bind.annotation.*;
 
 import java.util.List;
 import java.util.Map;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * Conversation 端点
@@ -35,6 +36,8 @@ public class ConversationController {
 
     private final ChatService chatService;
     private final MatchMapper matchMapper;
+    @org.springframework.beans.factory.annotation.Autowired
+    private ServiceConsentService serviceConsentService;
 
     /**
      * 从 Match 创建/获取 Conversation
@@ -47,6 +50,7 @@ public class ConversationController {
     public ApiResponse<ConversationDTO> fromMatch(@PathVariable String matchId,
                                                   @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         Match match = matchMapper.findById(matchId).orElse(null);
         if (match == null) return ApiResponse.notFound();
         // 权限：必须是 Match 参与者
@@ -68,6 +72,7 @@ public class ConversationController {
                                                           @RequestParam(defaultValue = "20") int limit,
                                                           @RequestParam(defaultValue = "0") int offset) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 游标契约（小程序）：cursor + pageSize；偏移契约：offset + limit。两者兼容。
         int off = cursor != null && !cursor.isBlank() ? parseIntOrDefault(cursor, 0) : Math.max(offset, 0);
         int size = Math.min(Math.max(pageSize != null ? pageSize : limit, 1), MAX_PAGE_SIZE);
@@ -92,6 +97,7 @@ public class ConversationController {
     public ApiResponse<ConversationDTO> detail(@PathVariable String id,
                                                @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 对象级鉴权：非会话成员一律 404 —— 否则可凭 conversationId 读到对方昵称、最后一条消息
         if (!chatService.isMember(id, principal.id())) return ApiResponse.notFound();
         ConversationDTO dto = chatService.getConversation(principal.id(), id);
@@ -107,6 +113,7 @@ public class ConversationController {
     public ApiResponse<Map<String, Object>> unread(@PathVariable String id,
                                                     @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 对象级鉴权：非成员不得读取他人会话未读
         if (!chatService.isMember(id, principal.id())) return ApiResponse.notFound();
         return ApiResponse.ok(Map.of("unreadCount", chatService.getUnreadCount(principal.id(), id)));

backend/src/main/java/com/danyang/match/platform/chat/controller/MessageController.java

@@ -14,6 +14,7 @@ import java.util.ArrayList;
 import java.util.Collections;
 import java.util.List;
 import java.util.Map;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * Message 端点（HTTP REST + 幂等）
@@ -36,12 +37,15 @@ public class MessageController {
     private static final int MAX_PAGE_SIZE = 100;
 
     private final ChatService chatService;
+    @org.springframework.beans.factory.annotation.Autowired
+    private ServiceConsentService serviceConsentService;
 
     @PostMapping("/{id}/messages")
     public ApiResponse<MessageResponse> send(@PathVariable String id,
                                              @RequestBody SendRequest req,
                                              @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 幂等键：优先 clientMessageId，兼容小程序早期约定的 messageId
         String idempotentKey = req.getClientMessageId() != null ? req.getClientMessageId() : req.getMessageId();
         Message msg = chatService.sendText(id, principal.id(), req.getContent(), idempotentKey);
@@ -59,6 +63,7 @@ public class MessageController {
                                                           @RequestParam(defaultValue = "0") int offset,
                                                           @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 对象级鉴权：非会话成员一律 404（不区分"不存在"与"无权"，避免探测他人会话）
         if (!chatService.isMember(id, principal.id())) return ApiResponse.notFound();
         int size = Math.min(Math.max(pageSize, 1), MAX_PAGE_SIZE);
@@ -84,6 +89,7 @@ public class MessageController {
                                        @RequestBody Map<String, String> body,
                                        @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 对象级鉴权：非成员不得改写他人会话的已读状态
         if (!chatService.isMember(id, principal.id())) return ApiResponse.notFound();
         String lastReadId = body.get("lastReadMessageId");

backend/src/main/java/com/danyang/match/platform/contactauth/controller/ContactAuthorizationUserController.java

@@ -0,0 +1,55 @@
+package com.danyang.match.platform.contactauth.controller;
+
+import com.danyang.match.platform.matchmaker.service.ContactAuthorizationService;
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.UserPrincipal;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+
+import java.util.Map;
+
+/**
+ * 受控联系授权控制器（C 端用户，ZC-MM-003 / B1 立项）。
+ *
+ * <p>端点（基路径 {@code /api/v1/contact-authorizations}，USER 角色兜底）：
+ * <ul>
+ *   <li>GET {@code /my} —— 我的授权列表 + 待同意队列；</li>
+ *   <li>POST {@code /{id}/consent} —— 用户<b>单独明示同意</b>（独立端点，
+ *       非任何其他操作的捆绑步骤、无预勾选/预同意参数）；</li>
+ *   <li>POST {@code /{id}/decline} —— 用户拒绝。</li>
+ * </ul>
+ *
+ * <p>归属校验（userId.equals）在 Service 层 {@code requireOwnedAuthorization} 承担；
+ * 不碰 SecurityConfig（路径落入 {@code /** → hasRole("USER")} 兜底规则）。
+ */
+@RestController
+@RequestMapping("/contact-authorizations")
+@RequiredArgsConstructor
+public class ContactAuthorizationUserController {
+
+    private final ContactAuthorizationService contactAuthorizationService;
+
+    /** 我的授权列表 + 待同意队列。 */
+    @GetMapping("/my")
+    public ApiResponse<Map<String, Object>> my(@AuthenticationPrincipal UserPrincipal principal) {
+        if (principal == null) return ApiResponse.unauthorized();
+        return ApiResponse.ok(contactAuthorizationService.myAuthorizationsForUser(principal.id()));
+    }
+
+    /** 单独明示同意（独立端点，无预同意参数）。 */
+    @PostMapping("/{id}/consent")
+    public ApiResponse<Object> consent(@PathVariable String id,
+                                        @AuthenticationPrincipal UserPrincipal principal) {
+        if (principal == null) return ApiResponse.unauthorized();
+        return ApiResponse.ok(contactAuthorizationService.consent(id, principal.id()));
+    }
+
+    /** 拒绝授权请求。 */
+    @PostMapping("/{id}/decline")
+    public ApiResponse<Object> decline(@PathVariable String id,
+                                        @AuthenticationPrincipal UserPrincipal principal) {
+        if (principal == null) return ApiResponse.unauthorized();
+        return ApiResponse.ok(contactAuthorizationService.decline(id, principal.id()));
+    }
+}

backend/src/main/java/com/danyang/match/platform/counseling/controller/CounselingController.java

@@ -18,6 +18,7 @@ import java.time.Instant;
 import java.util.List;
 import java.util.Map;
 import java.util.regex.Pattern;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * 婚恋咨询 / 婚前辅导 端点（Phase 13A）
@@ -56,6 +57,8 @@ public class CounselingController {
             "^[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}$");
 
     private final CounselingService counselingService;
+    @org.springframework.beans.factory.annotation.Autowired
+    private ServiceConsentService serviceConsentService;
 
     // ==================== 用户端 ====================
 
@@ -64,6 +67,7 @@ public class CounselingController {
     public ApiResponse<CounselingServiceRecord> apply(@RequestBody ApplyRequest req,
                                                       @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         return ApiResponse.ok(counselingService.apply(
                 principal.id(),          // 修复：userId 来自认证主体，不取请求体
                 req.serviceType,
@@ -79,6 +83,7 @@ public class CounselingController {
     public ApiResponse<List<CounselingServiceRecord>> myServices(@RequestParam(defaultValue = "20") int limit,
                                                                  @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         List<CounselingServiceRecord> list = counselingService.myServices(principal.id(), limit);
         // 列表场景剥离正文与 followups（INV-013）
         list.forEach(CounselingService::sanitize);
@@ -98,6 +103,7 @@ public class CounselingController {
     public ApiResponse<CounselingServiceRecord> detail(@PathVariable String id,
                                                        @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 非法 UUID 直接 400。否则参数会打到数据库，PostgreSQL 抛
         // `invalid input syntax for type uuid` → 500 且泄漏数据库异常。
         if (!UUID_PATTERN.matcher(id).matches()) {
@@ -114,6 +120,7 @@ public class CounselingController {
                                                        @RequestBody(required = false) CancelRequest req,
                                                        @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         return ApiResponse.ok(counselingService.cancel(id, principal.id(),
                 req != null ? req.reason : null));
     }
@@ -124,6 +131,7 @@ public class CounselingController {
     public ApiResponse<CounselingServiceRecord> confirmCompanion(@PathVariable String id,
                                                                  @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         return ApiResponse.ok(counselingService.confirmCompanion(id, principal.id()));
     }
 

backend/src/main/java/com/danyang/match/platform/discover/controller/DiscoverController.java

@@ -10,6 +10,7 @@ import org.springframework.web.bind.annotation.*;
 import java.util.Map;
 import com.danyang.match.platform.profile.entity.UserProfile;
 import com.danyang.match.platform.profile.mapper.UserProfileMapper;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * 找对象控制器
@@ -21,6 +22,7 @@ public class DiscoverController {
 
     private final DiscoverService discoverService;
     private final UserProfileMapper userProfileMapper;
+    private final ServiceConsentService serviceConsentService;
 
     /**
      * 搜索用户（临时筛选）
@@ -38,6 +40,7 @@ public class DiscoverController {
             @RequestParam(defaultValue = "20") int pageSize) {
 
         String userId = principal.id();
+        serviceConsentService.requireActive(userId);
         Map<String, Object> myProfile = getMyProfile(userId);
         String myGender = (String) myProfile.get("gender");
 
@@ -61,6 +64,7 @@ public class DiscoverController {
     public ApiResponse<Map<String, Object>> getProfile(
             @AuthenticationPrincipal UserPrincipal principal,
             @PathVariable String userId) {
+        serviceConsentService.requireActive(principal.id());
         Map<String, Object> profile = discoverService.getPublicProfile(principal.id(), userId);
         if (profile == null) {
             return ApiResponse.error(com.danyang.match.platform.shared.enums.ApiResponseCode.NOT_FOUND, "用户不存在");

backend/src/main/java/com/danyang/match/platform/discover/service/DiscoverService.java

@@ -40,6 +40,8 @@ public class DiscoverService {
         LambdaQueryWrapper<UserProfile> wrapper = new LambdaQueryWrapper<>();
         wrapper.ne(UserProfile::getGender, myGender)
                 .eq(UserProfile::getProfileStatus, Constants.PROFILE_STATUS_APPROVED)
+                .isNotNull(UserProfile::getPublishedProfileRevision)
+                .apply("profile_revision = published_profile_revision")
                 .isNull(UserProfile::getDeletedAt);
 
         // INV-004 搜索不可见：排除自己 + 双向拉黑者。
@@ -117,6 +119,11 @@ public class DiscoverService {
         }
         return userProfileMapper.findByUserId(userId)
                 .map(profile -> {
+                    if (!Constants.PROFILE_STATUS_APPROVED.equals(profile.getProfileStatus())
+                            || profile.getPublishedProfileRevision() == null
+                            || !Objects.equals(profile.getProfileRevision(), profile.getPublishedProfileRevision())) {
+                        return null;
+                    }
                     Map<String, Object> map = new HashMap<>();
                     map.put("userId", profile.getUserId());
                     map.put("displayName", profile.getDisplayName());
@@ -135,7 +142,7 @@ public class DiscoverService {
                     map.put("longTermDanyang", profile.getLongTermDanyang());
                     map.put("futureDanyang", profile.getFutureDanyang());
                     map.put("verified", true);
-                    map.put("reviewed", Constants.PROFILE_STATUS_APPROVED.equals(profile.getProfileStatus()));
+                    map.put("reviewed", true);
                     return map;
                 })
                 .orElse(null);

backend/src/main/java/com/danyang/match/platform/match/controller/LikeController.java

@@ -1,7 +1,5 @@
 package com.danyang.match.platform.match.controller;
 
-import com.danyang.match.platform.chat.entity.Conversation;
-import com.danyang.match.platform.chat.service.ChatService;
 import com.danyang.match.platform.match.service.RelationService;
 import com.danyang.match.platform.match.service.RelationService.LikeResult;
 import com.danyang.match.platform.shared.constant.Constants;
@@ -11,9 +9,9 @@ import com.danyang.match.platform.shared.idempotency.Idempotent;
 import com.danyang.match.platform.shared.security.principal.UserPrincipal;
 import lombok.Data;
 import lombok.RequiredArgsConstructor;
-import lombok.extern.slf4j.Slf4j;
 import org.springframework.security.core.annotation.AuthenticationPrincipal;
 import org.springframework.web.bind.annotation.*;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * Like 端点（canonical 路径，2026-09-14 版）
@@ -22,29 +20,29 @@ import org.springframework.web.bind.annotation.*;
  * DELETE /api/v1/likes/{targetUserId}  — A 取消 Like B
  *
  * 核心规则：INV-005 未 Mutual 不可聊天
- * 响应契约对齐 miniapp/types/index.d.ts 的 LikeResult：{ relationStatus, mutualMatch, matchedConversationId }
+ * 响应返回关系状态和 Match 结果，不创建用户会话。
  *
  * 说明：原 /relations/{targetUserId}/like（2026-09-10 版）已被本控制器取代，调用方统一走 /likes。
  */
-@Slf4j
 @RestController
 @RequestMapping("/likes")
 @RequiredArgsConstructor
 public class LikeController {
 
     private final RelationService relationService;
-    private final ChatService chatService;
+    private final ServiceConsentService serviceConsentService;
 
     @Idempotent
     @PostMapping
     public ApiResponse<LikeResponse> like(@RequestBody LikeRequest req,
                                            @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         if (req == null || req.targetUserId == null || req.targetUserId.isBlank()) {
             return ApiResponse.error(ApiResponseCode.BAD_REQUEST, "targetUserId不能为空");
         }
         LikeResult result = relationService.like(principal.id(), req.targetUserId);
-        return ApiResponse.ok(LikeResponse.from(result, ensureConversation(result, principal.id(), req.targetUserId)));
+        return ApiResponse.ok(LikeResponse.from(result));
     }
 
     /**
@@ -55,6 +53,7 @@ public class LikeController {
     public ApiResponse<Void> unlike(@PathVariable String targetUserId,
                                      @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         relationService.unlike(principal.id(), targetUserId);
         return ApiResponse.ok();
     }
@@ -62,20 +61,8 @@ public class LikeController {
     /**
      * Mutual 达成时确保会话存在，并返回会话 id —— 前端据此直接跳转聊天页。
      *
-     * - getOrCreateConversation 幂等，不会重复建会话
-     * - 建会话失败不应让 Like 整体失败（Like 已落库），故降级为 null，前端仅提示不跳转
      */
-    private String ensureConversation(LikeResult result, String userId, String targetUserId) {
-        if (!result.mutual || result.match == null) return null;
-        try {
-            Conversation conv = chatService.getOrCreateConversation(result.match.getId(), userId, targetUserId);
-            return conv.getId();
-        } catch (RuntimeException e) {
-            log.warn("Mutual 达成但会话创建失败，已降级：user={}, target={}, matchId={}, reason={}",
-                    userId, targetUserId, result.match.getId(), e.getMessage());
-            return null;
-        }
-    }
+    // 当前产品不提供用户间会话；Match 成功后仅展示结果和公益服务入口。
 
     // ==================== DTO ====================
 
@@ -89,16 +76,14 @@ public class LikeController {
     public static class LikeResponse {
         private String relationStatus;
         private boolean mutualMatch;
-        private String matchedConversationId;
         private String matchId;
 
-        public static LikeResponse from(LikeResult r, String matchedConversationId) {
+        public static LikeResponse from(LikeResult r) {
             LikeResponse resp = new LikeResponse();
             resp.relationStatus = r.mutual
                     ? Constants.RELATION_STATUS_MUTUAL_MATCH
                     : Constants.RELATION_STATUS_LIKED;
             resp.mutualMatch = r.mutual;
-            resp.matchedConversationId = matchedConversationId;
             resp.matchId = r.match != null ? r.match.getId() : null;
             return resp;
         }

backend/src/main/java/com/danyang/match/platform/match/controller/MatchController.java

@@ -22,6 +22,7 @@ import java.util.Map;
 import java.util.Optional;
 import java.util.UUID;
 import java.util.stream.Collectors;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * Match 端点（canonical 路径，2026-09-14 版）
@@ -46,12 +47,16 @@ public class MatchController {
     private final RelationService relationService;
     private final RelationshipStatusService relationshipStatusService;
     private final ChatService chatService;
+    private final ServiceConsentService serviceConsentService;
 
     @GetMapping
     public ApiResponse<CursorPage<MatchResponse>> list(@AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         List<Match> matches = matchMapper.findActiveByUser(principal.id());
-        List<MatchResponse> items = matches.stream().map(MatchResponse::from).collect(Collectors.toList());
+        List<MatchResponse> items = matches.stream()
+                .map(match -> MatchResponse.from(match, principal.id()))
+                .collect(Collectors.toList());
         // 与全平台列表接口统一信封 { items, nextCursor }；当前一次性返回全部，nextCursor 恒为 null
         return ApiResponse.ok(CursorPage.all(items));
     }
@@ -60,6 +65,7 @@ public class MatchController {
     public ApiResponse<MatchResponse> get(@PathVariable String id,
                                            @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         Optional<Match> opt = matchMapper.findById(id);
         if (opt.isEmpty()) return ApiResponse.notFound();
         Match m = opt.get();
@@ -67,7 +73,7 @@ public class MatchController {
         if (!m.getUserAId().equals(principal.id()) && !m.getUserBId().equals(principal.id())) {
             return ApiResponse.forbidden();
         }
-        return ApiResponse.ok(MatchResponse.from(m));
+        return ApiResponse.ok(MatchResponse.from(m, principal.id()));
     }
 
     @Idempotent
@@ -75,6 +81,7 @@ public class MatchController {
     public ApiResponse<Void> unmatch(@PathVariable String id,
                                       @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         Optional<Match> opt = matchMapper.findById(id);
         if (opt.isEmpty()) return ApiResponse.notFound();
         Match m = opt.get();
@@ -166,13 +173,13 @@ public class MatchController {
         private java.time.Instant lastActivityAt;
         private Integer episode;
 
-        public static MatchResponse from(Match m) {
+        public static MatchResponse from(Match m, String currentUserId) {
             MatchResponse r = new MatchResponse();
             r.id = m.getId();
             r.source = m.getSource();
             r.sourceId = m.getSourceId();
             r.status = m.getStatus();
-            r.peerUserId = m.getUserAId(); // 客户端需要自己判断对方
+            r.peerUserId = currentUserId.equals(m.getUserAId()) ? m.getUserBId() : m.getUserAId();
             r.matchedAt = m.getMatchedAt();
             r.lastActivityAt = m.getLastActivityAt();
             r.episode = m.getEpisode();

backend/src/main/java/com/danyang/match/platform/match/controller/PassController.java

@@ -9,6 +9,7 @@ import lombok.Data;
 import lombok.RequiredArgsConstructor;
 import org.springframework.security.core.annotation.AuthenticationPrincipal;
 import org.springframework.web.bind.annotation.*;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * Pass 端点（canonical 路径，补齐 2026-09-14 Like/Block/Match 模块）
@@ -28,12 +29,14 @@ import org.springframework.web.bind.annotation.*;
 public class PassController {
 
     private final RelationService relationService;
+    private final ServiceConsentService serviceConsentService;
 
     @Idempotent
     @PostMapping
     public ApiResponse<Void> pass(@RequestBody PassRequest req,
                                    @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         if (req == null || req.targetUserId == null || req.targetUserId.isBlank()) {
             return ApiResponse.error(ApiResponseCode.BAD_REQUEST, "targetUserId不能为空");
         }

backend/src/main/java/com/danyang/match/platform/match/controller/RecommendationController.java

@@ -11,6 +11,7 @@ import org.springframework.web.bind.annotation.*;
 
 import java.util.List;
 import java.util.Map;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * 推荐控制器
@@ -21,6 +22,7 @@ import java.util.Map;
 public class RecommendationController {
 
     private final RecommendationEngineService engineService;
+    private final ServiceConsentService serviceConsentService;
 
     /**
      * 获取今日推荐
@@ -30,6 +32,7 @@ public class RecommendationController {
     public ApiResponse<List<RecommendationCandidateDTO>> getRecommendations(
             @AuthenticationPrincipal UserPrincipal principal) {
         String userId = principal.id();
+        serviceConsentService.requireActive(userId);
         return ApiResponse.ok(engineService.getDailyRecommendations(userId));
     }
 
@@ -45,6 +48,7 @@ public class RecommendationController {
             @PathVariable String targetUserId,
             @RequestBody Map<String, String> body) {
         String userId = principal.id();
+        serviceConsentService.requireActive(userId);
         String action = body.get("action");
         if (action == null) {
             return ApiResponse.error(com.danyang.match.platform.shared.enums.ApiResponseCode.BAD_REQUEST, "action不能为空");
@@ -62,6 +66,7 @@ public class RecommendationController {
             @AuthenticationPrincipal UserPrincipal principal,
             @PathVariable String targetUserId) {
         String userId = principal.id();
+        serviceConsentService.requireActive(userId);
         boolean eligible = engineService.isStillEligible(userId, targetUserId);
         return ApiResponse.ok(Map.of("eligible", eligible));
     }

backend/src/main/java/com/danyang/match/platform/match/service/MatchEligibilityService.java

@@ -159,6 +159,9 @@ public class MatchEligibilityService {
         if (targetProfile == null) return false;
         String ps = targetProfile.getProfileStatus();
         if (!Constants.PROFILE_STATUS_APPROVED.equals(ps) && !Constants.PROFILE_STATUS_COMPLETED.equals(ps)) return false;
+        if (Constants.PROFILE_STATUS_APPROVED.equals(ps)
+                && targetProfile.getPublishedProfileRevision() != null
+                && !java.util.Objects.equals(targetProfile.getProfileRevision(), targetProfile.getPublishedProfileRevision())) return false;
 
         // V1.1: 本地资格核验（可配置是否强制）
         if (matchConfig.isLocalEligibilityRequired()) {

backend/src/main/java/com/danyang/match/platform/match/service/RecommendationEngineService.java

@@ -127,6 +127,8 @@ public class RecommendationEngineService {
 
         // 检查审核状态
         if (!Constants.PROFILE_STATUS_APPROVED.equals(target.getProfileStatus())) return false;
+        if (target.getPublishedProfileRevision() != null
+                && !java.util.Objects.equals(target.getProfileRevision(), target.getPublishedProfileRevision())) return false;
 
         // 检查是否已被当前用户Block
         if (relationMapper.findByRelation(userId, targetUserId, Constants.RELATION_TYPE_BLOCKED).isPresent()) {
@@ -310,7 +312,11 @@ public class RecommendationEngineService {
         record.setSource(Constants.RECOMMENDATION_SOURCE_DAILY);
         record.setScore(java.math.BigDecimal.valueOf(score));
         record.setLevel(toLevel(score));
-        record.setReasons(String.join("；", reasons));
+        // recommendation_records.reasons 为 jsonb 列：必须写入合法 JSON。
+        // 此前写入 "a；b；c" 纯文本，仅在推荐结果非空（真正触发写入）时才会
+        // 触发 PostgreSQL「invalid input syntax for type json」，导致整个
+        // /home 聚合接口 500。改为序列化为 JSON 数组。
+        record.setReasons(writeReasonsJson(reasons));
         record.setShownAt(Instant.now());
         record.setRuleVersion(matchConfig.getRuleVersion());
         // MATCH-001：快照当次判定所用阈值（配合 rule_version 追溯历史推荐依据的规则版本）
@@ -342,6 +348,16 @@ public class RecommendationEngineService {
         }
     }
 
+    /** 推荐理由序列化为 JSON 数组字符串，写入 recommendation_records.reasons (jsonb)。 */
+    private String writeReasonsJson(List<String> reasons) {
+        try {
+            return objectMapper.writeValueAsString(reasons == null ? List.of() : reasons);
+        } catch (Exception e) {
+            log.warn("序列化推荐理由失败", e);
+            return "[]";
+        }
+    }
+
     /**
      * 内部评分结果
      */

backend/src/main/java/com/danyang/match/platform/match/service/RecommendationService.java

@@ -9,6 +9,7 @@ import com.danyang.match.platform.profile.mapper.UserProfileMapper;
 import com.danyang.match.platform.profile.service.UserProfileService;
 import com.danyang.match.platform.shared.constant.Constants;
 import lombok.RequiredArgsConstructor;
+import com.fasterxml.jackson.databind.ObjectMapper;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
 import org.springframework.stereotype.Service;
@@ -28,6 +29,7 @@ import java.util.stream.Collectors;
 public class RecommendationService {
 
     private static final Logger log = LoggerFactory.getLogger(RecommendationService.class);
+    private final ObjectMapper objectMapper = new ObjectMapper();
 
     private final MatchEligibilityService eligibilityService;
     private final UserProfileMapper userProfileMapper;
@@ -61,7 +63,9 @@ public class RecommendationService {
         record.setTargetUserId(targetUserId);
         record.setSource(Constants.RECOMMENDATION_SOURCE_DAILY);
         record.setLevel(level);
-        record.setReasons(new java.util.ArrayList<>(reasons).toString());
+        // recommendation_records.reasons 为 jsonb 列，必须写入合法 JSON
+        // （原 new ArrayList<>(reasons).toString() 产出 [a, b] 亦非合法 JSON）。
+        record.setReasons(writeReasonsJson(reasons));
         record.setShownAt(Instant.now());
         record.setRuleVersion(matchConfig.getRuleVersion());
         // MATCH-001：快照当次判定所用阈值（配合 rule_version 追溯历史推荐依据的规则版本）
@@ -70,6 +74,16 @@ public class RecommendationService {
         log.debug("推荐记录: userId={}, targetUserId={}, level={}", userId, targetUserId, level);
     }
 
+    /** 推荐理由序列化为 JSON 数组字符串，写入 recommendation_records.reasons (jsonb)。 */
+    private String writeReasonsJson(List<String> reasons) {
+        try {
+            return objectMapper.writeValueAsString(reasons == null ? List.of() : reasons);
+        } catch (Exception e) {
+            log.warn("序列化推荐理由失败", e);
+            return "[]";
+        }
+    }
+
     /**
      * 记录用户对推荐的响应（Like/Pass/Block）
      */

backend/src/main/java/com/danyang/match/platform/matchmaker/config/ContactAuthorizationConfig.java

@@ -0,0 +1,67 @@
+package com.danyang.match.platform.matchmaker.config;
+
+import lombok.Data;
+import org.springframework.boot.context.properties.ConfigurationProperties;
+import org.springframework.stereotype.Component;
+
+/**
+ * 受控联系授权配置（ZC-MM-003 / B1 立项，对照 {@code ProfileProperties} 范式）。
+ *
+ * <p><b>配置化纪律</b>（AGENTS.md #12：未确认数量参数不得硬编码）：
+ * 五个 canonical key 统一在此管理，禁止散落在 Controller/Service/前端各自写死；
+ * 治理登记见 T06 config-register（OQ-MATCHMAKER-003）。
+ *
+ * <p><b>fail-safe 语义</b>：{@code enabled} 的 Java 字段缺省为 <b>false</b> ——
+ * 若配置键完全缺失（如新环境漏配），机制整体关闭（fail-safe 关闭优于意外开放）。
+ * 生产 {@code application.yml} 显式声明 {@code matchmaker.contact.enabled: true}；
+ * "默认开启" 指的是配置注册表中的生效默认值，而非代码缺省。
+ */
+@Data
+@Component
+@ConfigurationProperties(prefix = "matchmaker.contact")
+public class ContactAuthorizationConfig {
+
+    /**
+     * 机制总开关。
+     * Java 缺省 false（fail-safe：配置缺失 → 机制关闭）；生产 yml 显式置 true。
+     * disclose（H4 唯一披露出口）前强校验，关闭时任何披露请求 404 化拒绝。
+     */
+    private boolean enabled = false;
+
+    /**
+     * 审批岗权限码（逗号分隔，<b>分层语义</b>，用户裁决①：组长主审 + 管理员兜底）。
+     * 默认 "matchmaker.team.assign,matchmaker.assign"（键名与默认值不变）。
+     *
+     * <p>分层规则（ContactAuthorizationService.assertApproverAuthority）：
+     * <ol>
+     *   <li>列表<b>首段 = 主审岗</b>（默认 {@code matchmaker.team.assign}，组长）——
+     *       仅可审批本组织红娘的申请（NULL=NULL 平台直属，assertTeamScope 复用）；</li>
+     *   <li><b>兜底岗键固定 {@code matchmaker.assign}</b>（平台管理员）——
+     *       可审批全部申请且不做组织校验；兜底键不受本列表调整影响（权限面不放大）；</li>
+     *   <li>两者皆无 → 403 拒绝。</li>
+     * </ol>
+     *
+     * <p>审批权限在 Service 层动态判定（principal 权限 ∈ 分层规则），不用 @PreAuthorize
+     * 静态注解 —— 主审岗名单可经 yml 调整而无需改代码。
+     */
+    private String approverAuthorities = "matchmaker.team.assign,matchmaker.assign";
+
+    /**
+     * 用户同意窗口（小时）：pending_consent 超窗未同意 → 惰性 expired。
+     * 默认 72h（治理登记 OQ-MATCHMAKER-003 技术默认，待产品确认）。
+     */
+    private int consentDeadlineHours = 72;
+
+    /**
+     * 授权默认有效期（天）：用户 consent 起算，expires_at = consent + N 天。
+     * 默认 7 天；到期由双态惰性收敛置 expired。
+     */
+    private int defaultValidityDays = 7;
+
+    /**
+     * 授权审计数据保留期（天）：受控联系相关审计/敏感访问记录的保留下限口径。
+     * 默认 365 天；当前以 /my 响应元数据形式下发（retentionDays 字段）供前端展示，
+     * 治理登记 T06 open-questions 同步说明。
+     */
+    private int retentionDays = 365;
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/controller/MatchmakerAssignmentController.java

@@ -0,0 +1,160 @@
+package com.danyang.match.platform.matchmaker.controller;
+
+import com.danyang.match.platform.matchmaker.entity.MatchmakerAssignment;
+import com.danyang.match.platform.matchmaker.service.MatchmakerAssignmentService;
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
+import com.danyang.match.platform.user.mapper.UserMapper;
+import com.danyang.match.platform.profile.mapper.UserProfileMapper;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.access.prepost.PreAuthorize;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+
+import java.time.Instant;
+import java.util.List;
+import java.util.Map;
+
+/**
+ * 服务对象分配接口（运营端，ZC-MM-002 / A1）。
+ *
+ * <p>权限模型（D2）：
+ * <ul>
+ *   <li>写操作（创建/转分配/撤销/结束/可分配列表）：
+ *       {@code matchmaker.assign}（平台授权人员，不限组织）
+ *       或 {@code matchmaker.team.assign}（红娘组长，同组织范围）；</li>
+ *   <li>读自己名下分配（/my）：{@code matchmaker.service}（普通红娘即可）。</li>
+ * </ul>
+ * operatorId 一律取当前认证主体（principal），不信任请求参数。
+ */
+@RestController
+@RequestMapping("/operator/matchmaker/assignments")
+@RequiredArgsConstructor
+public class MatchmakerAssignmentController {
+
+    private final MatchmakerAssignmentService assignmentService;
+    private final UserMapper userMapper;
+    private final UserProfileMapper userProfileMapper;
+
+    /**
+     * 创建分配。
+     * Body: userId / matchmakerOperatorId / serviceId? / reason（必填）/ expiresAt?（ISO-8601）
+     */
+    @PostMapping
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<?> create(@AuthenticationPrincipal OperatorPrincipal principal,
+                                 @RequestBody Map<String, String> body) {
+        MatchmakerAssignment created = assignmentService.create(
+                principal.id(),
+                principal.hasPermission("matchmaker.assign"),
+                body.get("userId"),
+                body.get("matchmakerOperatorId"),
+                body.getOrDefault("serviceId", null),
+                body.get("reason"),
+                parseInstant(body.get("expiresAt")));
+        return ApiResponse.ok(assignmentView(created));
+    }
+
+    /** 转分配：旧记录置 transferred，同事务新建 active。reason 必填。 */
+    @PostMapping("/{id}/transfer")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<?> transfer(@AuthenticationPrincipal OperatorPrincipal principal,
+                                   @PathVariable String id,
+                                   @RequestBody Map<String, String> body) {
+        MatchmakerAssignment created = assignmentService.transfer(
+                id,
+                principal.id(),
+                principal.hasPermission("matchmaker.assign"),
+                body.get("newMatchmakerOperatorId"),
+                body.get("reason"));
+        return ApiResponse.ok(assignmentView(created));
+    }
+
+    /** 撤销分配。reason 必填。 */
+    @PostMapping("/{id}/revoke")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<?> revoke(@AuthenticationPrincipal OperatorPrincipal principal,
+                                 @PathVariable String id,
+                                 @RequestBody Map<String, String> body) {
+        return ApiResponse.ok(assignmentView(assignmentService.revoke(
+                id, principal.id(), principal.hasPermission("matchmaker.assign"),
+                body.get("reason"))));
+    }
+
+    /** 结束分配。reason 必填。 */
+    @PostMapping("/{id}/end")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<?> end(@AuthenticationPrincipal OperatorPrincipal principal,
+                              @PathVariable String id,
+                              @RequestBody Map<String, String> body) {
+        return ApiResponse.ok(assignmentView(assignmentService.end(
+                id, principal.id(), principal.hasPermission("matchmaker.assign"),
+                body.get("reason"))));
+    }
+
+    /** 我名下生效中的服务对象分配（普通红娘工作台）。 */
+    @GetMapping("/my")
+    @PreAuthorize("hasAuthority('matchmaker.service')")
+    public ApiResponse<List<Map<String, Object>>> my(
+            @AuthenticationPrincipal OperatorPrincipal principal) {
+        List<Map<String, Object>> list = assignmentService.listMy(principal.id()).stream()
+                .map(this::assignmentView)
+                .toList();
+        return ApiResponse.ok(list);
+    }
+
+    /**
+     * 可分配红娘列表（创建/转分配弹窗数据源）。
+     * 返回 id/name/organizationId，不含联系方式（字段级隐私，ZC-MM-005 范围）。
+     */
+    @GetMapping("/assignable-matchmakers")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<List<Map<String, Object>>> assignable(
+            @AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(assignmentService.listAssignableMatchmakers(
+                principal.id(), principal.hasPermission("matchmaker.assign")));
+    }
+
+    /**
+     * 组长团队统计（ZC-MM-005 / E4 新增）。仅 matchmaker.team.assign 持有者可调；
+     * 以组长本人 organization_id 为边界（NULL 组长统计平台直属）。
+     * 返回纯脱敏计数：activeAssignmentCount / perMatchmakerCounts / activeMatchmakerCount，
+     * 不含任何用户身份或联系方式。
+     */
+    @GetMapping("/team/statistics")
+    @PreAuthorize("hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<Map<String, Object>> teamStatistics(
+            @AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(assignmentService.teamStatistics(principal.id()));
+    }
+
+    private Instant parseInstant(String raw) {
+        if (raw == null || raw.isBlank()) {
+            return null;
+        }
+        return Instant.parse(raw);
+    }
+
+    private Map<String, Object> assignmentView(MatchmakerAssignment a) {
+        var user = userMapper.findById(a.getUserId()).orElse(null);
+        var profile = userProfileMapper.findByUserId(a.getUserId()).orElse(null);
+        return Map.ofEntries(
+                Map.entry("id", a.getId()),
+                Map.entry("userId", a.getUserId()),
+                Map.entry("userDisplayNumber", user == null || user.getDisplayNumber() == null ? "" : user.getDisplayNumber()),
+                Map.entry("userDisplayName", profile == null || profile.getDisplayName() == null ? "" : profile.getDisplayName()),
+                Map.entry("userGender", profile == null || profile.getGender() == null ? "" : profile.getGender()),
+                Map.entry("userAge", profile == null || profile.getBirthDate() == null ? "" : String.valueOf(java.time.Period.between(profile.getBirthDate(), java.time.LocalDate.now()).getYears())),
+                Map.entry("userRegionName", profile == null || profile.getRegionName() == null ? "" : profile.getRegionName()),
+                Map.entry("matchmakerOperatorId", a.getMatchmakerOperatorId()),
+                Map.entry("serviceId", a.getServiceId() == null ? "" : a.getServiceId()),
+                Map.entry("assignmentScope", a.getAssignmentScope()),
+                Map.entry("status", a.getStatus()),
+                Map.entry("assignmentReason", a.getAssignmentReason()),
+                Map.entry("assignedAt", a.getAssignedAt() == null ? "" : a.getAssignedAt().toString()),
+                Map.entry("expiresAt", a.getExpiresAt() == null ? "" : a.getExpiresAt().toString()),
+                Map.entry("endedAt", a.getEndedAt() == null ? "" : a.getEndedAt().toString()),
+                Map.entry("endReason", a.getEndReason() == null ? "" : a.getEndReason())
+        );
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/controller/MatchmakerContactAuthorizationController.java

@@ -0,0 +1,106 @@
+package com.danyang.match.platform.matchmaker.controller;
+
+import com.danyang.match.platform.matchmaker.entity.MatchmakerContactAuthorization;
+import com.danyang.match.platform.matchmaker.service.ContactAuthorizationService;
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.access.prepost.PreAuthorize;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+
+import java.util.Map;
+
+/**
+ * 受控联系授权控制器（运营端，ZC-MM-003 / B1 立项）。
+ *
+ * <p>端点（基路径 {@code /api/v1/operator/matchmaker/contact-authorizations}）：
+ * <ul>
+ *   <li>POST {@code ""} —— 红娘发起授权申请（matchmaker.service，purpose 必填）；</li>
+ *   <li>POST {@code /{id}/approve} / {@code /{id}/reject} —— 审批岗批准/拒绝
+ *       （审批岗权限码在 Service 层动态判定 ∈ approver-authorities，组长另有组织范围校验）；</li>
+ *   <li>GET {@code /my} —— 红娘本人授权列表；</li>
+ *   <li>POST {@code /{id}/revoke} —— 申请人或审批人撤销（reason 必填）；</li>
+ *   <li>GET {@code /disclose} —— H4 唯一披露出口（userId/purpose 必填，
+ *       每次落 SensitiveAccessLog；phone 不落任何应用日志）。</li>
+ * </ul>
+ *
+ * <p>类级 {@code matchmaker.view} 覆盖列表/详情读；写动作方法级收敛；
+ * 审批岗动态权限与 G4 404 化拒绝、approve 403 边界均由
+ * {@code ContactAuthorizationService} 承担（T06 open-questions OQ-MATCHMAKER-009）。
+ */
+@RestController
+@RequestMapping("/operator/matchmaker/contact-authorizations")
+@PreAuthorize("hasAuthority('matchmaker.view')")
+@RequiredArgsConstructor
+public class MatchmakerContactAuthorizationController {
+
+    private final ContactAuthorizationService contactAuthorizationService;
+
+    /** 红娘发起授权申请（须持分配；purpose 必填）。 */
+    @PostMapping
+    @PreAuthorize("hasAuthority('matchmaker.service')")
+    public ApiResponse<MatchmakerContactAuthorization> request(
+            @AuthenticationPrincipal OperatorPrincipal principal,
+            @RequestBody Map<String, String> body) {
+        return ApiResponse.ok(contactAuthorizationService.request(
+                principal.id(),
+                body.get("userId"),
+                body.get("channel"),
+                body.get("purpose")));
+    }
+
+    /** 审批岗批准（权限动态判定 + 组长组织范围校验）。 */
+    @PostMapping("/{id}/approve")
+    public ApiResponse<MatchmakerContactAuthorization> approve(
+            @AuthenticationPrincipal OperatorPrincipal principal,
+            @PathVariable String id) {
+        return ApiResponse.ok(contactAuthorizationService.approve(
+                id, principal.id(), principal.permissions()));
+    }
+
+    /** 审批岗拒绝。 */
+    @PostMapping("/{id}/reject")
+    public ApiResponse<MatchmakerContactAuthorization> reject(
+            @AuthenticationPrincipal OperatorPrincipal principal,
+            @PathVariable String id) {
+        return ApiResponse.ok(contactAuthorizationService.reject(
+                id, principal.id(), principal.permissions()));
+    }
+
+    /** 红娘本人授权列表（含保留期元数据）。 */
+    @GetMapping("/my")
+    public ApiResponse<Map<String, Object>> my(
+            @AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(contactAuthorizationService.myAuthorizations(principal.id()));
+    }
+
+    /** 审批岗待处理队列；服务层按平台管理员/组长组织范围过滤。 */
+    @GetMapping("/pending")
+    public ApiResponse<Map<String, Object>> pending(
+            @AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(contactAuthorizationService.pendingApprovals(
+                principal.id(), principal.permissions()));
+    }
+
+    /** 申请人或审批人撤销（reason 必填）。 */
+    @PostMapping("/{id}/revoke")
+    public ApiResponse<MatchmakerContactAuthorization> revoke(
+            @AuthenticationPrincipal OperatorPrincipal principal,
+            @PathVariable String id,
+            @RequestBody Map<String, String> body) {
+        return ApiResponse.ok(contactAuthorizationService.revoke(
+                id, principal.id(), body.get("reason")));
+    }
+
+    /** H4 唯一披露出口：userId/purpose 必填，channel 缺省 phone。 */
+    @GetMapping("/disclose")
+    public ApiResponse<Map<String, Object>> disclose(
+            @AuthenticationPrincipal OperatorPrincipal principal,
+            @RequestParam String userId,
+            @RequestParam String purpose,
+            @RequestParam(required = false) String channel) {
+        return ApiResponse.ok(contactAuthorizationService.disclose(
+                principal.id(), userId, channel, purpose));
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/controller/MatchmakerController.java

@@ -14,6 +14,7 @@ import org.springframework.web.bind.annotation.*;
 
 import java.util.List;
 import java.util.Map;
+import com.danyang.match.platform.account.service.ServiceConsentService;
 
 /**
  * 红娘服务端点（用户端）
@@ -42,6 +43,8 @@ import java.util.Map;
 public class MatchmakerController {
 
     private final MatchmakerService matchmakerService;
+    @org.springframework.beans.factory.annotation.Autowired
+    private ServiceConsentService serviceConsentService;
 
     // ==================== 用户端 ====================
 
@@ -50,23 +53,46 @@ public class MatchmakerController {
     public ApiResponse<MatchmakerServiceRecord> submit(@RequestBody SubmitRequest req,
                                                   @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         // 契约兼容：小程序传 requirement，后端契约为 description；缺省服务类型为 recommendation
         String serviceType = (req.serviceType == null || req.serviceType.isBlank())
                 ? "recommendation" : req.serviceType;
         String description = req.description != null ? req.description : req.requirement;
-        return ApiResponse.ok(matchmakerService.submitServiceRequest(principal.id(), serviceType, description));
+        return ApiResponse.ok(matchmakerService.submitServiceRequest(principal.id(), serviceType, description,
+                req.targetUserId, req.authorizationAccepted));
     }
 
     @GetMapping("/services")
     public ApiResponse<List<MatchmakerServiceRecord>> myServices(@RequestParam(defaultValue = "20") int limit,
                                                             @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         return ApiResponse.ok(matchmakerService.myServices(principal.id(), limit));
     }
 
+    @Idempotent
+    @PostMapping("/services/{id}/confirm")
+    public ApiResponse<MatchmakerServiceRecord> confirmService(@PathVariable String id,
+                                                                @AuthenticationPrincipal UserPrincipal principal) {
+        if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
+        return ApiResponse.ok(matchmakerService.confirmService(id, principal.id()));
+    }
+
+    @Idempotent
+    @PostMapping("/services/{id}/withdraw")
+    public ApiResponse<Void> withdraw(@PathVariable String id, @RequestBody(required = false) WithdrawRequest req,
+                                      @AuthenticationPrincipal UserPrincipal principal) {
+        if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
+        matchmakerService.withdrawService(id, principal.id(), req == null ? null : req.reason);
+        return ApiResponse.ok();
+    }
+
     @GetMapping("/recommendations")
     public ApiResponse<List<MatchmakerRecommendation>> pendingRecs(@AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         return ApiResponse.ok(matchmakerService.pendingRecommendations(principal.id()));
     }
 
@@ -74,6 +100,7 @@ public class MatchmakerController {
     public ApiResponse<Void> markViewed(@PathVariable String id,
                                          @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         matchmakerService.markRecommendationViewed(id, principal.id());
         return ApiResponse.ok();
     }
@@ -83,6 +110,7 @@ public class MatchmakerController {
     public ApiResponse<MatchmakerService.LikeRecommendationResult> accept(@PathVariable String id,
                                                                             @AuthenticationPrincipal UserPrincipal principal) {
         if (principal == null) return ApiResponse.unauthorized();
+        serviceConsentService.requireActive(principal.id());
         return ApiResponse.ok(matchmakerService.acceptRecommendation(id, principal.id()));
     }
 
@@ -103,5 +131,10 @@ public class MatchmakerController {
         private String description;
         /** 兼容字段：小程序约定的需求描述（requirement -> description） */
         private String requirement;
+        private String targetUserId;
+        private Boolean authorizationAccepted;
     }
+
+    @Data
+    public static class WithdrawRequest { private String reason; }
 }

backend/src/main/java/com/danyang/match/platform/matchmaker/controller/MatchmakerOperatorController.java

@@ -13,6 +13,11 @@ import java.util.Map;
 
 /**
  * 红娘工作台控制器（Operator调用）
+ *
+ * <p>ZC-MM-002（A1）状态机变更：原 {@code POST /services/{id}/claim}（红娘接单）端点已删除。
+ * 服务对象归属统一由 matchmaker_assignments 建模（D3 决策：不保留组长认领），
+ * 分配入口收敛为 {@code MatchmakerAssignmentController}（POST /operator/matchmaker/assignments），
+ * 服务单状态由分配动作同事务联动（submitted → assigned）。
  */
 @RestController
 @RequestMapping("/operator/matchmaker")
@@ -21,6 +26,20 @@ import java.util.Map;
 public class MatchmakerOperatorController {
 
     private final MatchmakerServiceService matchmakerServiceService;
+    private final com.danyang.match.platform.matchmaker.service.MatchmakerManagementService managementService;
+
+    @GetMapping("/management/services")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<List<Map<String, Object>>> managementServices(@AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(managementService.list(principal));
+    }
+
+    @GetMapping("/management/services/{id}")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
+    public ApiResponse<Map<String, Object>> managementDetail(@AuthenticationPrincipal OperatorPrincipal principal,
+                                                            @PathVariable String id) {
+        return ApiResponse.ok(managementService.detail(principal, id));
+    }
 
     @GetMapping("/dashboard")
     public ApiResponse<Map<String, Object>> getDashboard(
@@ -29,42 +48,57 @@ public class MatchmakerOperatorController {
         return ApiResponse.ok(matchmakerServiceService.getDashboard(operatorId));
     }
 
+    /**
+     * 待分配队列。ZC-MM-002（D4）：方法级权限收敛 —— 仅分配权持有者
+     * （matchmaker.assign 平台授权 / matchmaker.team.assign 组长）可看全局待分配队列，
+     * 普通红娘（仅 matchmaker.view/service）403。
+     *
+     * <p>组长视角说明（ZC-MM-005 / E4，治理登记 007）：matchmaker_services 表无组织归属字段
+     * （organization_id 恒 null 的已知限制），因此待分配队列无法按组长组织过滤，
+     * 权衡后对分配权持有者全局可读 —— 待分配服务单尚无负责人，队列不含敏感分配关系。
+     * 组织归属字段的补齐登记至 ZC-MM-007。
+     */
     @GetMapping("/pending")
+    @PreAuthorize("hasAuthority('matchmaker.assign') or hasAuthority('matchmaker.team.assign')")
     public ApiResponse<List<Map<String, Object>>> getPending(
             @AuthenticationPrincipal OperatorPrincipal principal) {
         return ApiResponse.ok(matchmakerServiceService.getPendingServices());
     }
 
+    /**
+     * 分配服务给红娘（兼容入口）。ZC-MM-002（D4）：
+     * 同事务联动「创建 matchmaker_assignments 分配 + 服务单置 assigned」。
+     */
     @PostMapping("/services/{id}/assign")
     @PreAuthorize("hasAuthority('matchmaker.assign')")
     public ApiResponse<?> assignService(
             @AuthenticationPrincipal OperatorPrincipal principal,
             @PathVariable String id,
             @RequestBody Map<String, String> body) {
-        String operatorId = principal.id();
-        String assignOperatorId = body.get("operatorId");
-        return ApiResponse.ok(matchmakerServiceService.assignService(id, assignOperatorId, null));
+        String assignerOperatorId = principal.id();
+        String targetOperatorId = body.get("operatorId");
+        String reason = body.getOrDefault("reason", "红娘服务单分配");
+        return ApiResponse.ok(matchmakerServiceService.assignService(
+                id, assignerOperatorId, targetOperatorId, reason));
     }
 
-    @PostMapping("/services/{id}/claim")
-    @PreAuthorize("hasAuthority('matchmaker.service')")
-    public ApiResponse<?> claimService(
-            @AuthenticationPrincipal OperatorPrincipal principal,
-            @PathVariable String id) {
-        String operatorId = principal.id();
-        return ApiResponse.ok(matchmakerServiceService.claimService(operatorId, id));
-    }
-
-    @GetMapping("/my-services")
-    public ApiResponse<?> getMyServices(
-            @AuthenticationPrincipal OperatorPrincipal principal) {
-        String operatorId = principal.id();
-        return ApiResponse.ok(matchmakerServiceService.getMyServices(operatorId));
-    }
+    // GET /my-services 已删除（ZC-MM-005 / E4 死端点清理）：
+    //   原实现把 operatorId 误当 user_id 传给 getMyServices（按 C 端 user_id 查询，恒空），
+    //   且 admin-web / miniapp 零调用。运营端"我的服务对象"替代路径：
+    //   GET /operator/matchmaker/assignments/my（ZC-MM-002 A1 新增）。
+    //   getMyServices 服务方法保留，供 C 端 GET /matchmaker/services 使用。
 
     /**
-     * Phase 13：红娘名下服务的全部推荐列表（运营端工作台用）。
+     * 红娘名下服务的全部推荐列表（运营端工作台用）。
      * 补此前 admin-web 调用 `/matchmaker/recommendations/operator` 404 的契约缺口。
+     *
+     * <p>口径核查（ZC-MM-005 收口 / P1-1）：范围事实源是 {@code matchmaker_assignments}
+     * 中本人<b>生效中的分配</b>（active 且未过有效期）→ 该分配对象（user）名下
+     * 服务单上的推荐，经 matchmaker_services 桥接；既不按
+     * matchmaker_services.assigned_operator_id 残留列过滤，也<b>不</b>按
+     * recommendation.operator_id 过滤（推荐条目只含 targetUserId/reason/status
+     * 摘要，不涉及服务对象字段级隐私）。分配 revoke/end 后不再可见
+     * （DEC-002 规则7：撤销即失权）。
      */
     @GetMapping("/recommendations")
     public ApiResponse<List<Map<String, Object>>> getRecommendations(
@@ -72,16 +106,19 @@ public class MatchmakerOperatorController {
         return ApiResponse.ok(matchmakerServiceService.getRecommendationsByOperator(principal.id()));
     }
 
+    /**
+     * 服务详情（ZC-MM-005 / E2 防探测 404）。
+     *
+     * <p>语义变更：非持有人与查无 serviceId 抛出完全相同的
+     * BusinessException(NOT_FOUND, "服务不存在") —— 响应体逐字段一致
+     * （success=false / code=NOT_FOUND / message=服务不存在），无法区分"无权"与"不存在"。
+     * 此前 002 的 viewerIsOwner 双态（持有人完整 / 非负责人脱敏）已删除。
+     */
     @GetMapping("/services/{id}")
     public ApiResponse<Map<String, Object>> getServiceDetail(
             @AuthenticationPrincipal OperatorPrincipal principal,
             @PathVariable String id) {
-        // Phase 13 D4：传入调用者身份，Service 层按归属决定返回完整/脱敏详情
-        Map<String, Object> detail = matchmakerServiceService.getServiceDetail(id, principal.id());
-        if (detail == null) {
-            return ApiResponse.error(com.danyang.match.platform.shared.enums.ApiResponseCode.NOT_FOUND);
-        }
-        return ApiResponse.ok(detail);
+        return ApiResponse.ok(matchmakerServiceService.getServiceDetail(id, principal.id()));
     }
 
     @PostMapping("/services/{id}/recommend")
@@ -114,7 +151,8 @@ public class MatchmakerOperatorController {
     public ApiResponse<?> completeService(
             @AuthenticationPrincipal OperatorPrincipal principal,
             @PathVariable String id) {
-        return ApiResponse.ok(matchmakerServiceService.completeService(id));
+        // ZC-MM-002（D4）：归属判定切换到 ServiceAssignmentPolicy（服务层完成）
+        return ApiResponse.ok(matchmakerServiceService.completeService(id, principal.id()));
     }
 
 }

backend/src/main/java/com/danyang/match/platform/matchmaker/dashboard/MatchmakerDashboardDetailController.java

@@ -0,0 +1,27 @@
+package com.danyang.match.platform.matchmaker.dashboard;
+
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.access.prepost.PreAuthorize;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+
+import java.util.Map;
+
+@RestController
+@RequestMapping("/operator/workbench/details")
+@PreAuthorize("hasAuthority('workbench.view')")
+@RequiredArgsConstructor
+public class MatchmakerDashboardDetailController {
+    private final MatchmakerDashboardDetailService service;
+
+    @GetMapping("/{type}")
+    public ApiResponse<Map<String, Object>> list(
+            @AuthenticationPrincipal OperatorPrincipal principal,
+            @PathVariable String type,
+            @RequestParam(defaultValue = "1") int page,
+            @RequestParam(defaultValue = "20") int pageSize) {
+        return ApiResponse.ok(service.list(principal.id(), type, page, pageSize));
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/dashboard/MatchmakerDashboardDetailService.java

@@ -0,0 +1,124 @@
+package com.danyang.match.platform.matchmaker.dashboard;
+
+import com.danyang.match.platform.permission.entity.Operator;
+import com.danyang.match.platform.permission.entity.Role;
+import com.danyang.match.platform.permission.mapper.OperatorMapper;
+import com.danyang.match.platform.permission.mapper.RoleMapper;
+import com.danyang.match.platform.permission.service.PermissionService;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import lombok.RequiredArgsConstructor;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.Set;
+
+@Service
+@RequiredArgsConstructor
+public class MatchmakerDashboardDetailService {
+    private final OperatorMapper operatorMapper;
+    private final RoleMapper roleMapper;
+    private final PermissionService permissionService;
+    private final JdbcTemplate jdbcTemplate;
+
+    public Map<String, Object> list(String operatorId, String type, int page, int pageSize) {
+        MatchmakerDashboardScope scope = resolve(operatorId);
+        String permission = permissionFor(type);
+        if (!permissionService.hasPermission(operatorId, permission)) {
+            throw new BusinessException(ApiResponseCode.FORBIDDEN, "无权查看该工作台明细");
+        }
+        Query query = queryFor(type, scope);
+        int safePage = Math.max(1, page);
+        int safeSize = Math.min(100, Math.max(1, pageSize));
+        long total = jdbcTemplate.queryForObject("SELECT COUNT(*) FROM (" + query.sql + ") q", Long.class, query.args);
+        List<Map<String, Object>> items = jdbcTemplate.queryForList(
+                query.sql + " ORDER BY created_at DESC NULLS LAST LIMIT ? OFFSET ?",
+                append(query.args, safeSize, (safePage - 1) * safeSize));
+        Map<String, Object> result = new LinkedHashMap<>();
+        result.put("type", type);
+        result.put("scope", scope.type());
+        result.put("total", total);
+        result.put("page", safePage);
+        result.put("pageSize", safeSize);
+        result.put("items", items);
+        return result;
+    }
+
+    private MatchmakerDashboardScope resolve(String operatorId) {
+        Operator operator = operatorMapper.findById(operatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.UNAUTHORIZED, "运营账号不存在"));
+        List<Role> roles = roleMapper.findByOperatorId(operatorId);
+        if (roles.stream().anyMatch(r -> Set.of("platform_admin", "super_admin").contains(String.valueOf(r.getCode())))) {
+            return new MatchmakerDashboardScope("ALL", operatorId, operator.getOrganizationId());
+        }
+        boolean team = roles.stream().anyMatch(r -> "matchmaker_leader".equals(r.getCode()));
+        if (team && (operator.getOrganizationId() == null || operator.getOrganizationId().isBlank())) {
+            throw new BusinessException(ApiResponseCode.CROSS_ORGANIZATION_DENIED, "红娘组长必须绑定组织");
+        }
+        return new MatchmakerDashboardScope(team ? "TEAM" : "SELF", operatorId, operator.getOrganizationId());
+    }
+
+    private String permissionFor(String type) {
+        return switch (type) {
+            case "review" -> "review.view";
+            case "matchmaker" -> "matchmaker.view";
+            case "counseling" -> "counseling.service.view";
+            case "appointment" -> "service_appointment.view";
+            case "match" -> "analytics.view";
+            case "activity" -> "activity.review_registration";
+            default -> throw new BusinessException(ApiResponseCode.BAD_REQUEST, "不支持的工作台明细类型");
+        };
+    }
+
+    private Query queryFor(String type, MatchmakerDashboardScope scope) {
+        String table = switch (type) {
+            case "review" -> "review_tasks";
+            case "matchmaker" -> "matchmaker_assignments";
+            case "counseling" -> "counseling_services";
+            case "appointment" -> "service_appointments";
+            case "activity" -> "activity_registrations";
+            default -> null;
+        };
+        if (table != null) {
+            String owner = "activity".equals(type) ? "created_by_operator_id"
+                    : "matchmaker".equals(type) ? "matchmaker_operator_id" : "assigned_operator_id";
+            String sql = "SELECT id, user_id, status, created_at FROM " + table
+                    + " WHERE deleted_at IS NULL AND status IN ("
+                    + statusFor(type) + ")"
+                    + " AND EXISTS (SELECT 1 FROM user_profiles up WHERE up.user_id = " + table + ".user_id"
+                    + " AND up.published_profile_revision IS NOT NULL AND up.published_profile_revision = up.profile_revision)";
+            if (scope.team()) return new Query(sql + " AND " + owner + " IN (SELECT id FROM operators WHERE organization_id = ?)", new Object[]{scope.organizationId()});
+            if (!scope.all()) return new Query(sql + " AND " + owner + " = ?", new Object[]{scope.operatorId()});
+            return new Query(sql, new Object[]{});
+        }
+        String sql = "SELECT m.id, m.user_a_id, m.user_b_id, m.status, m.matched_at AS created_at FROM matches m"
+                + " WHERE m.status = 'active' AND m.source = 'matchmaker'"
+                + " AND EXISTS (SELECT 1 FROM user_profiles up WHERE up.user_id=m.user_a_id AND up.published_profile_revision IS NOT NULL AND up.published_profile_revision=up.profile_revision)"
+                + " AND EXISTS (SELECT 1 FROM user_profiles up WHERE up.user_id=m.user_b_id AND up.published_profile_revision IS NOT NULL AND up.published_profile_revision=up.profile_revision)";
+        if (scope.all()) return new Query(sql, new Object[]{});
+        String owner = scope.team() ? "o.organization_id = ?" : "(r.operator_id = ? OR s.assigned_operator_id = ?)";
+        String suffix = " AND EXISTS (SELECT 1 FROM matchmaker_recommendations r JOIN matchmaker_services s ON s.id=r.service_id JOIN operators o ON o.id=s.assigned_operator_id WHERE ((r.user_id = m.user_a_id AND r.target_user_id = m.user_b_id) OR (r.user_id = m.user_b_id AND r.target_user_id = m.user_a_id)) AND " + owner + ")";
+        return scope.team() ? new Query(sql + suffix, new Object[]{scope.organizationId()}) : new Query(sql + suffix, new Object[]{scope.operatorId(), scope.operatorId()});
+    }
+
+    private String statusFor(String type) {
+        return switch (type) {
+            case "review" -> "'pending','processing'";
+            case "matchmaker" -> "'active'";
+            case "counseling" -> "'pending','assigned','scheduled','in_progress'";
+            case "appointment" -> "'submitted','pending_confirmation','confirmed'";
+            default -> "'pending','approved'";
+        };
+    }
+
+    private Object[] append(Object[] source, Object... values) {
+        Object[] result = java.util.Arrays.copyOf(source, source.length + values.length);
+        System.arraycopy(values, 0, result, source.length, values.length);
+        return result;
+    }
+
+    private record Query(String sql, Object[] args) {}
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/dashboard/MatchmakerDashboardScope.java

@@ -0,0 +1,6 @@
+package com.danyang.match.platform.matchmaker.dashboard;
+
+public record MatchmakerDashboardScope(String type, String operatorId, String organizationId) {
+    public boolean all() { return "ALL".equals(type); }
+    public boolean team() { return "TEAM".equals(type); }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/dashboard/MatchmakerWorkbenchController.java

@@ -0,0 +1,25 @@
+package com.danyang.match.platform.matchmaker.dashboard;
+
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.access.prepost.PreAuthorize;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RestController;
+
+import java.util.Map;
+
+@RestController
+@RequestMapping("/operator/workbench")
+@RequiredArgsConstructor
+@PreAuthorize("hasAuthority('workbench.view')")
+public class MatchmakerWorkbenchController {
+    private final MatchmakerWorkbenchService service;
+
+    @GetMapping("/dashboard")
+    public ApiResponse<Map<String, Object>> dashboard(@AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(service.dashboard(principal.id()));
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/dashboard/MatchmakerWorkbenchService.java

@@ -0,0 +1,101 @@
+package com.danyang.match.platform.matchmaker.dashboard;
+
+import com.danyang.match.platform.permission.entity.Operator;
+import com.danyang.match.platform.permission.entity.Role;
+import com.danyang.match.platform.permission.mapper.OperatorMapper;
+import com.danyang.match.platform.permission.mapper.RoleMapper;
+import com.danyang.match.platform.permission.service.PermissionService;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import lombok.RequiredArgsConstructor;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.Set;
+
+@Service
+@RequiredArgsConstructor
+public class MatchmakerWorkbenchService {
+    private final OperatorMapper operatorMapper;
+    private final RoleMapper roleMapper;
+    private final PermissionService permissionService;
+    private final JdbcTemplate jdbcTemplate;
+
+    public Map<String, Object> dashboard(String operatorId) {
+        Operator operator = operatorMapper.findById(operatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.UNAUTHORIZED, "运营账号不存在"));
+        List<Role> roles = roleMapper.findByOperatorId(operatorId);
+        MatchmakerDashboardScope scope = resolveScope(operator, roles);
+
+        Map<String, Object> metrics = new LinkedHashMap<>();
+        metrics.put("pendingReviews", metric(operatorId, "review.view", () -> count("review_tasks", "status IN ('pending','processing')", scope)));
+        metrics.put("counselingTodos", metric(operatorId, "counseling.service.view", () -> count("counseling_services", "status IN ('pending','assigned','scheduled','in_progress')", scope)));
+        metrics.put("serviceStationAppointments", metric(operatorId, "service_appointment.view", () -> count("service_appointments", "status IN ('submitted','pending_confirmation','confirmed')", scope)));
+        metrics.put("effectiveMatches", metric(operatorId, "analytics.view", () -> countMatches(scope)));
+        metrics.put("activityRegistrations", metric(operatorId, "activity.review_registration", () -> count("activity_registrations", "status IN ('pending','approved')", scope)));
+        metrics.put("matchmakerTodos", metric(operatorId, "matchmaker.view", () -> count("matchmaker_assignments", "status = 'active'", scope)));
+
+        Map<String, Object> result = new LinkedHashMap<>();
+        result.put("scope", scope.type());
+        result.put("scopeLabel", "ALL".equals(scope.type()) ? "全平台" : "TEAM".equals(scope.type()) ? "本组织团队" : "本人服务");
+        result.put("metrics", metrics);
+        result.put("generatedAt", java.time.Instant.now());
+        return result;
+    }
+
+    public MatchmakerDashboardScope resolveScope(String operatorId) {
+        Operator operator = operatorMapper.findById(operatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.UNAUTHORIZED, "运营账号不存在"));
+        return resolveScope(operator, roleMapper.findByOperatorId(operatorId));
+    }
+
+    private MatchmakerDashboardScope resolveScope(Operator operator, List<Role> roles) {
+        boolean all = roles.stream().anyMatch(r -> Set.of("super_admin", "platform_admin").contains(r.getCode()));
+        if (all) return new MatchmakerDashboardScope("ALL", operator.getId(), operator.getOrganizationId());
+        boolean team = roles.stream().anyMatch(r -> "matchmaker_leader".equals(r.getCode()));
+        if (team && (operator.getOrganizationId() == null || operator.getOrganizationId().isBlank())) {
+            throw new BusinessException(ApiResponseCode.CROSS_ORGANIZATION_DENIED, "红娘组长必须绑定组织");
+        }
+        return new MatchmakerDashboardScope(team ? "TEAM" : "SELF", operator.getId(), operator.getOrganizationId());
+    }
+
+    private Map<String, Object> metric(String operatorId, String detailPermission, java.util.function.LongSupplier valueSupplier) {
+        Map<String, Object> item = new LinkedHashMap<>();
+        item.put("detailPermission", detailPermission);
+        if (!permissionService.hasPermission(operatorId, detailPermission)) {
+            item.put("available", false);
+            return item;
+        }
+        item.put("value", valueSupplier.getAsLong());
+        item.put("available", true);
+        return item;
+    }
+
+    private long count(String table, String statusPredicate, MatchmakerDashboardScope scope) {
+        String ownerColumn = "activity_registrations".equals(table) ? "created_by_operator_id"
+                : "matchmaker_assignments".equals(table) ? "matchmaker_operator_id" : "assigned_operator_id";
+        String sql = "SELECT COUNT(*) FROM " + table + " x WHERE x.deleted_at IS NULL AND " + statusPredicate
+                + " AND EXISTS (SELECT 1 FROM user_profiles up WHERE up.user_id = x.user_id"
+                + " AND up.published_profile_revision IS NOT NULL"
+                + " AND up.published_profile_revision = up.profile_revision)";
+        if (scope.all()) return jdbcTemplate.queryForObject(sql, Long.class);
+        if (scope.team()) {
+            return jdbcTemplate.queryForObject(sql + " AND x." + ownerColumn + " IN (SELECT id FROM operators WHERE organization_id = ?)", Long.class, scope.organizationId());
+        }
+        return jdbcTemplate.queryForObject(sql + " AND x." + ownerColumn + " = ?", Long.class, scope.operatorId());
+    }
+
+    private long countMatches(MatchmakerDashboardScope scope) {
+        String base = "SELECT COUNT(DISTINCT m.id) FROM matches m WHERE m.status='active' AND m.source='matchmaker'"
+                + " AND EXISTS (SELECT 1 FROM user_profiles up WHERE up.user_id = m.user_a_id AND up.published_profile_revision IS NOT NULL AND up.published_profile_revision = up.profile_revision)"
+                + " AND EXISTS (SELECT 1 FROM user_profiles up WHERE up.user_id = m.user_b_id AND up.published_profile_revision IS NOT NULL AND up.published_profile_revision = up.profile_revision)";
+        if (scope.all()) return jdbcTemplate.queryForObject(base, Long.class);
+        String join = " AND EXISTS (SELECT 1 FROM matchmaker_recommendations r JOIN matchmaker_services s ON s.id=r.service_id JOIN operators o ON o.id=s.assigned_operator_id WHERE ((r.user_id=m.user_a_id AND r.target_user_id=m.user_b_id) OR (r.user_id=m.user_b_id AND r.target_user_id=m.user_a_id)) AND "
+                + (scope.team() ? "o.organization_id = ?" : "(r.operator_id=? OR s.assigned_operator_id=?)") + ")";
+        return scope.team() ? jdbcTemplate.queryForObject(base + join, Long.class, scope.organizationId())
+                : jdbcTemplate.queryForObject(base + join, Long.class, scope.operatorId(), scope.operatorId());
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/entity/MatchmakerAssignment.java

@@ -0,0 +1,62 @@
+package com.danyang.match.platform.matchmaker.entity;
+
+import com.baomidou.mybatisplus.annotation.TableName;
+import com.danyang.match.platform.shared.base.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.time.Instant;
+
+/**
+ * 服务对象分配（ZC-MM-002 / A1）
+ * 对应 DB: matchmaker_assignments（V053）
+ *
+ * <p>建模说明：
+ * <ul>
+ *   <li>{@code matchmakerOperatorId}：持有该用户服务对象的红娘（operators 主体，
+ *       沿用 matchmaker_services.assigned_operator_id 惯例）。</li>
+ *   <li>{@code assignedBy}：做出本次分配的操作者（组长 / 平台授权人员）。</li>
+ *   <li>状态机（D5）：active → transferred / revoked / ended；
+ *       expires_at 届满由 {@code ServiceAssignmentPolicy} 惰性置 expired（无定时任务）；
+ *       终态一律拒绝再转换。</li>
+ *   <li>scope：primary（主责，同用户仅一条生效中，DB 部分唯一索引兜底）/
+ *       collaborating（协同）。</li>
+ * </ul>
+ */
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("matchmaker_assignments")
+public class MatchmakerAssignment extends BaseEntity {
+
+    /** 被服务用户 */
+    private String userId;
+
+    /** 持有服务对象的红娘（operators.id） */
+    private String matchmakerOperatorId;
+
+    /** 关联的服务单（可空：允许脱离服务单的用户级分配） */
+    private String serviceId;
+
+    /** 做出本次分配的操作者（operators.id） */
+    private String assignedBy;
+
+    /** 分配范围：primary / collaborating（与 V053 chk_mm_assignment_scope 白名单一致） */
+    private String assignmentScope;
+
+    /** 分配理由（必填） */
+    private String assignmentReason;
+
+    /** 状态：active/ended/revoked/transferred/expired（与 V053 chk_mm_assignment_status 白名单一致） */
+    private String status;
+
+    private Instant assignedAt;
+
+    /** 有效期届满时间；null 表示长期有效 */
+    private Instant expiresAt;
+
+    /** 终态时间（ended/revoked/transferred/expired 时落库） */
+    private Instant endedAt;
+
+    /** 终态理由（revoked/ended 必填；transferred 记录转分配理由；expired 为固定文案） */
+    private String endReason;
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/entity/MatchmakerContactAuthorization.java

@@ -0,0 +1,42 @@
+package com.danyang.match.platform.matchmaker.entity;
+
+import com.baomidou.mybatisplus.annotation.TableName;
+import com.danyang.match.platform.shared.base.BaseEntity;
+import lombok.Data;
+import lombok.EqualsAndHashCode;
+
+import java.time.Instant;
+
+/**
+ * 受控联系授权（ZC-MM-003 / B1 例外通道，架构师设计 H4）。
+ *
+ * <p>状态机（六态）：pending_approval → pending_consent → active / rejected；
+ * pending_consent / active 双态惰性收敛为 expired（有效期或同意窗口届满）；
+ * active → revoked（申请人或审批人撤销）。V056 建表。
+ */
+@Data
+@EqualsAndHashCode(callSuper = true)
+@TableName("matchmaker_contact_authorizations")
+public class MatchmakerContactAuthorization extends BaseEntity {
+
+    /** 发起申请的红娘 operator id */
+    private String operatorId;
+    /** 被联系用户 id */
+    private String userId;
+    /** 联系渠道：phone / offline_meeting / full_contact */
+    private String channel;
+    /** 授权目的（必填，用户同意页明示） */
+    private String purpose;
+    /** 状态：pending_approval / pending_consent / active / rejected / expired / revoked */
+    private String status;
+    /** 审批岗 operator id */
+    private String approvedBy;
+    private Instant approvedAt;
+    /** 用户单独同意时间（独立端点，无预同意参数） */
+    private Instant userConsentedAt;
+    /** 生效截止：pending 期为同意窗口上界，consent 后重算为 consent + validity days */
+    private Instant expiresAt;
+    private Instant revokedAt;
+    private String revokedBy;
+    private String revokeReason;
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/entity/MatchmakerServiceRecord.java

@@ -25,6 +25,10 @@ public class MatchmakerServiceRecord extends BaseEntity {
     private String userId;
     private String serviceType;
     private String description;
+    private String targetUserId;
+    private java.time.Instant authorizationAt;
+    private java.time.Instant withdrawnAt;
+    private String withdrawReason;
     private String status;
     private String organizationId;
     private String assignedOperatorId;

backend/src/main/java/com/danyang/match/platform/matchmaker/mapper/MatchmakerAssignmentMapper.java

@@ -0,0 +1,100 @@
+package com.danyang.match.platform.matchmaker.mapper;
+
+import com.baomidou.mybatisplus.core.mapper.BaseMapper;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerAssignment;
+import org.apache.ibatis.annotations.Mapper;
+import org.apache.ibatis.annotations.Param;
+import org.apache.ibatis.annotations.Select;
+import org.apache.ibatis.annotations.Update;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Optional;
+
+/**
+ * 服务对象分配 Mapper（ZC-MM-002 / A1）
+ *
+ * <p>「生效中」的统一口径：status = 'active' 且（expires_at IS NULL OR expires_at &gt; NOW()）。
+ * 惰性过期由 {@link #expireOverdue} 负责（读前触发，无定时任务），
+ * 这里的 expires 条件是双保险：即使惰性过期尚未执行，已届满的行也不会被当作生效中。
+ */
+@Mapper
+public interface MatchmakerAssignmentMapper extends BaseMapper<MatchmakerAssignment> {
+
+    @Select("SELECT * FROM matchmaker_assignments WHERE id = #{id} AND deleted_at IS NULL LIMIT 1")
+    Optional<MatchmakerAssignment> findById(@Param("id") String id);
+
+    /** 某红娘名下全部生效中的分配（GET /my、GET /assignable 的工作台口径） */
+    @Select("SELECT * FROM matchmaker_assignments WHERE matchmaker_operator_id = #{operatorId} " +
+            "AND status = 'active' AND (expires_at IS NULL OR expires_at > NOW()) " +
+            "AND deleted_at IS NULL ORDER BY assigned_at DESC")
+    List<MatchmakerAssignment> findActiveByOperator(@Param("operatorId") String operatorId);
+
+    /** 某红娘对某用户是否持有生效中的分配（数据范围判定核心查询） */
+    @Select("SELECT * FROM matchmaker_assignments WHERE matchmaker_operator_id = #{operatorId} " +
+            "AND user_id = #{userId} AND status = 'active' " +
+            "AND (expires_at IS NULL OR expires_at > NOW()) " +
+            "AND deleted_at IS NULL ORDER BY assigned_at DESC LIMIT 1")
+    Optional<MatchmakerAssignment> findActiveByOperatorAndUser(@Param("operatorId") String operatorId,
+                                                               @Param("userId") String userId);
+
+    /** 某用户当前生效中的主责分配（创建/转分配前的唯一性预检） */
+    @Select("SELECT * FROM matchmaker_assignments WHERE user_id = #{userId} " +
+            "AND status = 'active' AND assignment_scope = 'primary' " +
+            "AND (expires_at IS NULL OR expires_at > NOW()) " +
+            "AND deleted_at IS NULL LIMIT 1")
+    Optional<MatchmakerAssignment> findActivePrimaryByUser(@Param("userId") String userId);
+
+    /** 某服务单上生效中的分配（服务单维度的归属判定） */
+    @Select("SELECT * FROM matchmaker_assignments WHERE service_id = #{serviceId} " +
+            "AND status = 'active' AND (expires_at IS NULL OR expires_at > NOW()) " +
+            "AND deleted_at IS NULL ORDER BY assigned_at DESC LIMIT 1")
+    Optional<MatchmakerAssignment> findActiveByService(@Param("serviceId") String serviceId);
+
+    /** 某服务单的全部分配历史（追溯用） */
+    @Select("SELECT * FROM matchmaker_assignments WHERE service_id = #{serviceId} " +
+            "AND deleted_at IS NULL ORDER BY assigned_at DESC")
+    List<MatchmakerAssignment> findByService(@Param("serviceId") String serviceId);
+
+    /**
+     * 惰性过期：把 expires_at 已届满的 active 行置为 expired 并落库。
+     * 由 {@code ServiceAssignmentPolicy} 在读取路径前触发，无定时任务。
+     *
+     * @return 本次被置为 expired 的行数
+     */
+    @Update("UPDATE matchmaker_assignments SET status = 'expired', " +
+            "ended_at = NOW(), end_reason = '有效期届满自动失效', updated_at = NOW() " +
+            "WHERE status = 'active' AND expires_at IS NOT NULL AND expires_at < NOW() " +
+            "AND deleted_at IS NULL")
+    int expireOverdue();
+
+    // ==================== ZC-MM-005 / E4：组长团队统计（纯脱敏计数） ====================
+    // 组织边界：organization_id IS NOT DISTINCT FROM #{organizationId} ——
+    // NULL=NULL 平台直属规则在 SQL 层等价复用（有组织组长统计本组织；NULL 组长统计平台直属）。
+
+    /** 某组织范围内生效中的分配总数 */
+    @Select("SELECT COUNT(*) FROM matchmaker_assignments ma " +
+            "JOIN operators o ON o.id = ma.matchmaker_operator_id " +
+            "WHERE ma.status = 'active' AND (ma.expires_at IS NULL OR ma.expires_at > NOW()) " +
+            "AND ma.deleted_at IS NULL AND o.deleted_at IS NULL " +
+            "AND o.organization_id IS NOT DISTINCT FROM #{organizationId}")
+    long countActiveByOrganization(@Param("organizationId") String organizationId);
+
+    /** 某组织范围内各红娘的生效分配数（operatorId/name/activeCount；别名加引号保持驼峰键名） */
+    @Select("SELECT o.id AS \"operatorId\", o.name AS \"operatorName\", COUNT(*) AS \"activeCount\" " +
+            "FROM matchmaker_assignments ma " +
+            "JOIN operators o ON o.id = ma.matchmaker_operator_id " +
+            "WHERE ma.status = 'active' AND (ma.expires_at IS NULL OR ma.expires_at > NOW()) " +
+            "AND ma.deleted_at IS NULL AND o.deleted_at IS NULL " +
+            "AND o.organization_id IS NOT DISTINCT FROM #{organizationId} " +
+            "GROUP BY o.id, o.name ORDER BY \"activeCount\" DESC")
+    List<Map<String, Object>> countActiveGroupByOperator(@Param("organizationId") String organizationId);
+
+    /** 某组织范围内持有生效分配的红娘数（去重） */
+    @Select("SELECT COUNT(DISTINCT ma.matchmaker_operator_id) FROM matchmaker_assignments ma " +
+            "JOIN operators o ON o.id = ma.matchmaker_operator_id " +
+            "WHERE ma.status = 'active' AND (ma.expires_at IS NULL OR ma.expires_at > NOW()) " +
+            "AND ma.deleted_at IS NULL AND o.deleted_at IS NULL " +
+            "AND o.organization_id IS NOT DISTINCT FROM #{organizationId}")
+    long countActiveOperators(@Param("organizationId") String organizationId);
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/mapper/MatchmakerContactAuthorizationMapper.java

@@ -0,0 +1,65 @@
+package com.danyang.match.platform.matchmaker.mapper;
+
+import com.baomidou.mybatisplus.core.mapper.BaseMapper;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerContactAuthorization;
+import org.apache.ibatis.annotations.Mapper;
+import org.apache.ibatis.annotations.Param;
+import org.apache.ibatis.annotations.Select;
+import org.apache.ibatis.annotations.Update;
+
+import java.util.List;
+import java.util.Optional;
+
+/**
+ * 受控联系授权 Mapper（ZC-MM-003 / B1 立项）。
+ *
+ * <p>双态惰性收敛（对照 005 expireOverdue 范式，读前触发、无定时任务）：
+ * ① active 且 expires_at 届满 → expired（授权有效期到）；
+ * ② pending_consent 且同意窗口（expires_at 在 request/approve 期承载窗口上界）届满 → expired。
+ */
+@Mapper
+public interface MatchmakerContactAuthorizationMapper extends BaseMapper<MatchmakerContactAuthorization> {
+
+    @Select("SELECT * FROM matchmaker_contact_authorizations WHERE id = #{id} AND deleted_at IS NULL LIMIT 1")
+    Optional<MatchmakerContactAuthorization> findById(@Param("id") String id);
+
+    /** 某红娘的全部授权记录（工作台列表，倒序） */
+    @Select("SELECT * FROM matchmaker_contact_authorizations WHERE operator_id = #{operatorId} " +
+            "AND deleted_at IS NULL ORDER BY created_at DESC")
+    List<MatchmakerContactAuthorization> findByOperator(@Param("operatorId") String operatorId);
+
+    /** 审批队列：仅返回待审批申请，组织范围由服务层按审批权限过滤。 */
+    @Select("SELECT * FROM matchmaker_contact_authorizations WHERE status = 'pending_approval' " +
+            "AND deleted_at IS NULL ORDER BY created_at ASC")
+    List<MatchmakerContactAuthorization> findPendingApproval();
+
+    /** 用户待同意队列（pending_consent，C 端同意页数据源） */
+    @Select("SELECT * FROM matchmaker_contact_authorizations WHERE user_id = #{userId} " +
+            "AND status = 'pending_consent' AND expires_at > NOW() AND deleted_at IS NULL " +
+            "ORDER BY created_at DESC")
+    List<MatchmakerContactAuthorization> findPendingConsentByUser(@Param("userId") String userId);
+
+    /** 某红娘对某用户某渠道当前生效中的授权 */
+    @Select("SELECT * FROM matchmaker_contact_authorizations WHERE operator_id = #{operatorId} " +
+            "AND user_id = #{userId} AND channel = #{channel} AND status = 'active' " +
+            "AND expires_at > NOW() AND deleted_at IS NULL LIMIT 1")
+    Optional<MatchmakerContactAuthorization> findActiveByOperatorUserChannel(@Param("operatorId") String operatorId,
+                                                                             @Param("userId") String userId,
+                                                                             @Param("channel") String channel);
+
+    /** 某用户的全部授权记录（C 端我的授权列表） */
+    @Select("SELECT * FROM matchmaker_contact_authorizations WHERE user_id = #{userId} " +
+            "AND deleted_at IS NULL ORDER BY created_at DESC")
+    List<MatchmakerContactAuthorization> findByUser(@Param("userId") String userId);
+
+    /**
+     * 双态惰性收敛：
+     * ① active 过期 → expired；
+     * ② pending_consent 超同意窗口 → expired（expires_at 即窗口上界）。
+     *
+     * @return 本次被收敛的行数
+     */
+    @Update("UPDATE matchmaker_contact_authorizations SET status = 'expired', updated_at = NOW() " +
+            "WHERE status IN ('active', 'pending_consent') AND expires_at < NOW() AND deleted_at IS NULL")
+    int expireOverdue();
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/mapper/MatchmakerRecommendationMapper.java

@@ -30,13 +30,19 @@ public interface MatchmakerRecommendationMapper extends BaseMapper<MatchmakerRec
     int markViewed(@Param("id") String id);
 
     /**
-     * Phase 13：某红娘名下服务的全部推荐（运营端列表用）。
-     * 通过 service_id 关联 matchmaker_services.assigned_operator_id 限定为本人名下，
-     * 避免运营端越权看到他人推荐。
+     * 某红娘推荐列表（运营端工作台用）。
+     *
+     * <p>ZC-MM-005 收口（P1-1）：范围事实源由 matchmaker_services.assigned_operator_id
+     * 残留列切换为 matchmaker_assignments 生效中分配（active 且未过有效期）。
+     * 语义 = 「本人当前有效分配对象（user）名下服务单上的推荐」—— 分配 revoke/end 后
+     * 残留列不再构成可见凭据（DEC-002 规则7：撤销即失权）。
      */
     @Select("SELECT r.* FROM matchmaker_recommendations r " +
-            "JOIN matchmaker_services s ON s.id = r.service_id " +
-            "WHERE s.assigned_operator_id = #{operatorId} AND s.deleted_at IS NULL " +
+            "JOIN matchmaker_services s ON s.id = r.service_id AND s.deleted_at IS NULL " +
+            "JOIN matchmaker_assignments a ON a.user_id = s.user_id " +
+            "AND a.matchmaker_operator_id = #{operatorId} " +
+            "AND a.status = 'active' AND (a.expires_at IS NULL OR a.expires_at > NOW()) " +
+            "AND a.deleted_at IS NULL " +
             "ORDER BY r.created_at DESC")
     List<MatchmakerRecommendation> findByOperatorId(@Param("operatorId") String operatorId);
 }

backend/src/main/java/com/danyang/match/platform/matchmaker/mapper/MatchmakerServiceMapper.java

@@ -5,6 +5,7 @@ import com.danyang.match.platform.matchmaker.entity.MatchmakerServiceRecord;
 import org.apache.ibatis.annotations.Mapper;
 import org.apache.ibatis.annotations.Param;
 import org.apache.ibatis.annotations.Select;
+import org.apache.ibatis.annotations.Update;
 
 import java.util.List;
 import java.util.Optional;
@@ -12,6 +13,23 @@ import java.util.Optional;
 @Mapper
 public interface MatchmakerServiceMapper extends BaseMapper<MatchmakerServiceRecord> {
 
+    @Select("<script>SELECT s.id AS \"serviceId\", s.status, s.service_type AS \"serviceType\", " +
+            "s.description, s.target_user_id AS \"targetUserId\", s.authorization_at AS \"authorizationAt\", " +
+            "s.created_at AS \"createdAt\", s.assigned_at AS \"assignedAt\", s.completed_at AS \"completedAt\", " +
+            "u.display_number AS \"userDisplayNumber\", o.display_id AS \"operatorDisplayId\", " +
+            "tu.display_number AS \"targetUserDisplayNumber\", " +
+            "(SELECT f.content FROM matchmaker_followups f WHERE f.service_id=s.id AND f.deleted_at IS NULL " +
+            "ORDER BY f.created_at DESC LIMIT 1) AS \"latestFollowupContent\", " +
+            "(SELECT f.created_at FROM matchmaker_followups f WHERE f.service_id=s.id AND f.deleted_at IS NULL " +
+            "ORDER BY f.created_at DESC LIMIT 1) AS \"latestFollowupAt\" " +
+            "FROM matchmaker_services s LEFT JOIN users u ON u.id=s.user_id " +
+            "LEFT JOIN users tu ON tu.id=s.target_user_id " +
+            "LEFT JOIN operators o ON o.id=s.assigned_operator_id AND o.deleted_at IS NULL " +
+            "WHERE s.deleted_at IS NULL <if test='!global'>AND o.id IS NOT NULL " +
+            "AND o.organization_id IS NOT DISTINCT FROM #{organizationId}</if> ORDER BY s.created_at DESC</script>")
+    List<java.util.Map<String, Object>> findManagementServices(@Param("global") boolean global,
+                                                             @Param("organizationId") String organizationId);
+
     @Select("SELECT * FROM matchmaker_services WHERE id = #{id} AND deleted_at IS NULL LIMIT 1")
     Optional<MatchmakerServiceRecord> findById(@Param("id") String id);
 
@@ -26,35 +44,64 @@ public interface MatchmakerServiceMapper extends BaseMapper<MatchmakerServiceRec
     @Select("SELECT COUNT(*) FROM matchmaker_services WHERE status = 'submitted' AND deleted_at IS NULL")
     long countSubmitted();
 
-    /** 某红娘进行中的服务数（工作台统计） */
-    @Select("SELECT COUNT(*) FROM matchmaker_services WHERE assigned_operator_id = #{operatorId} " +
-            "AND status = 'processing' AND deleted_at IS NULL")
+    /**
+     * 某红娘进行中的服务数（工作台统计）。
+     * ZC-MM-005 收口（P1-2）：范围事实源由 assigned_operator_id 残留列切换为
+     * matchmaker_assignments 生效中分配（active 且未过有效期）——「本人名下进行中」
+     * = 本人 active 分配关联 user 的服务单中 status='in_service'。
+     * 分配 end/revoke 后，该用户的服务单不再计入本人（DEC-002 规则7：服务结束失去访问权）。
+     * 状态口径沿用 ZC-MM-002（D4）修正：'in_service'（'processing' 不在 V009 白名单）。
+     */
+    @Select("SELECT COUNT(DISTINCT s.id) FROM matchmaker_services s " +
+            "JOIN matchmaker_assignments a ON a.user_id = s.user_id " +
+            "AND a.matchmaker_operator_id = #{operatorId} " +
+            "AND a.status = 'active' AND (a.expires_at IS NULL OR a.expires_at > NOW()) " +
+            "AND a.deleted_at IS NULL " +
+            "WHERE s.status = 'in_service' AND s.deleted_at IS NULL")
     long countInProgressByOperator(@Param("operatorId") String operatorId);
 
+    /** 某红娘今天名下新流转的服务数（工作台「今日」本人口径，ZC-MM-005 收口 / P1-2：按生效分配 join） */
+    @Select("SELECT COUNT(DISTINCT s.id) FROM matchmaker_services s " +
+            "JOIN matchmaker_assignments a ON a.user_id = s.user_id " +
+            "AND a.matchmaker_operator_id = #{operatorId} " +
+            "AND a.status = 'active' AND (a.expires_at IS NULL OR a.expires_at > NOW()) " +
+            "AND a.deleted_at IS NULL " +
+            "WHERE CAST(s.assigned_at AS DATE) = CURRENT_DATE AND s.deleted_at IS NULL")
+    long countTodayByOperator(@Param("operatorId") String operatorId);
+
+    /**
+     * 某红娘名下已完成的服务数（工作台「已完成」本人口径，ZC-MM-005 收口 / P1-2）。
+     * 口径说明（与 E1「服务结束失去访问权」一致）：按当前生效分配统计 ——
+     * 分配 end/revoke 后，该用户的历史 completed 服务单<b>不再计入</b>本人完成数；
+     * 仅当分配仍生效时，其名下 completed 单才计入。
+     */
+    @Select("SELECT COUNT(DISTINCT s.id) FROM matchmaker_services s " +
+            "JOIN matchmaker_assignments a ON a.user_id = s.user_id " +
+            "AND a.matchmaker_operator_id = #{operatorId} " +
+            "AND a.status = 'active' AND (a.expires_at IS NULL OR a.expires_at > NOW()) " +
+            "AND a.deleted_at IS NULL " +
+            "WHERE s.status = 'completed' AND s.deleted_at IS NULL")
+    long countCompletedByOperator(@Param("operatorId") String operatorId);
+
     @Select("SELECT * FROM matchmaker_services WHERE user_id = #{userId} ORDER BY created_at DESC LIMIT #{limit}")
     List<MatchmakerServiceRecord> findByUser(@Param("userId") String userId, @Param("limit") int limit);
 
-    /** 某红娘名下全部服务（含历史）—— 红娘工作台 */
-    @Select("SELECT * FROM matchmaker_services WHERE assigned_operator_id = #{operatorId} " +
-            "AND deleted_at IS NULL ORDER BY created_at DESC")
-    List<MatchmakerServiceRecord> findByOperatorId(@Param("operatorId") String operatorId);
+    @Select("SELECT COUNT(*) FROM matchmaker_services WHERE user_id=#{userId} AND target_user_id=#{targetUserId} " +
+            "AND service_type='recommendation_assistance' AND status NOT IN ('completed','cancelled') AND deleted_at IS NULL")
+    long countActiveAssistance(@Param("userId") String userId, @Param("targetUserId") String targetUserId);
 
-    @Select("SELECT * FROM matchmaker_services WHERE assigned_operator_id = #{operatorId} AND status IN ('submitted','assigned','processing') ORDER BY created_at DESC")
-    List<MatchmakerServiceRecord> findAssignedTo(@Param("operatorId") String operatorId);
+    @Update("UPDATE matchmaker_services SET status='cancelled', withdrawn_at=NOW(), withdraw_reason=#{reason}, updated_at=NOW() " +
+            "WHERE id=#{serviceId} AND user_id=#{userId} AND status IN ('submitted','assigned','in_service','waiting_user') AND deleted_at IS NULL")
+    int withdraw(@Param("serviceId") String serviceId, @Param("userId") String userId, @Param("reason") String reason);
 
-    /**
-     * Phase 13：查该红娘名下、且服务对象为该用户的进行中服务（转介授权校验用）。
-     * 转介必须挂在真实存在的服务关系上，否则等于任意红娘可代任意用户操作。
-     */
-    @Select("SELECT * FROM matchmaker_services WHERE assigned_operator_id = #{operatorId} " +
-            "AND user_id = #{userId} AND status IN ('assigned','in_service','waiting_user','submitted') " +
-            "AND deleted_at IS NULL ORDER BY created_at DESC LIMIT 1")
-    Optional<MatchmakerServiceRecord> findActiveByOperatorAndUser(@Param("operatorId") String operatorId,
-                                                                  @Param("userId") String userId);
+    /** 用户确认红娘服务方案：仅允许本人将 waiting_user 恢复为 in_service。 */
+    @Update("UPDATE matchmaker_services SET status = 'in_service', updated_at = NOW() " +
+            "WHERE id = #{serviceId} AND user_id = #{userId} AND status = 'waiting_user' AND deleted_at IS NULL")
+    int confirmWaitingForUser(@Param("serviceId") String serviceId, @Param("userId") String userId);
 
     /**
      * 注销前检查（P16 收尾 2e）：该用户仍处于非终态的红娘服务数。
-     * 状态口径与 {@link #findActiveByOperatorAndUser} 一致（submitted/assigned/in_service/waiting_user）。
+     * 状态口径（submitted/assigned/in_service/waiting_user）。
      * ⚠️ 勿用 {@code Constants.MATCHMAKER_STATUS_PENDING} / {@code IN_PROGRESS} ——
      * 这两个常量不在生产 chk_matchmaker_status 白名单（V009），该表永不出现这两个值。
      */

backend/src/main/java/com/danyang/match/platform/matchmaker/service/ContactAuthorizationPolicy.java

@@ -0,0 +1,55 @@
+package com.danyang.match.platform.matchmaker.service;
+
+import com.danyang.match.platform.matchmaker.entity.MatchmakerContactAuthorization;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerContactAuthorizationMapper;
+import com.danyang.match.platform.shared.constant.Constants;
+import com.danyang.match.platform.shared.security.DataScopeGuard;
+import lombok.RequiredArgsConstructor;
+import org.springframework.stereotype.Component;
+
+import java.util.Optional;
+
+/**
+ * 受控联系授权判定器（ZC-MM-003 / B1 立项，架构师设计 G4）。
+ *
+ * <p>红娘对某用户某渠道能否披露联系方式，唯一事实源是
+ * {@code matchmaker_contact_authorizations} 中「生效中的授权」
+ * （status=active 且未过期，读前双态惰性收敛）。
+ *
+ * <p>判定无效时走 {@link DataScopeGuard#denyAsNotFound}：先落 DATA_SCOPE_DENIED 审计，
+ * 再抛 404「服务不存在」（G4 防探测范式，与分配判定器同款）。
+ */
+@Component
+@RequiredArgsConstructor
+public class ContactAuthorizationPolicy {
+
+    private final MatchmakerContactAuthorizationMapper authorizationMapper;
+    private final DataScopeGuard dataScopeGuard;
+
+    /**
+     * 断言生效中的授权；无效时先审计后 404。
+     *
+     * @return 生效中的授权记录（永不返回 null）
+     */
+    public MatchmakerContactAuthorization assertContactAllowed(String operatorId, String userId,
+                                                               String channel, String purpose) {
+        Optional<MatchmakerContactAuthorization> found = canContact(operatorId, userId, channel);
+        if (found.isPresent()) {
+            return found.get();
+        }
+        dataScopeGuard.denyAsNotFound(operatorId, "matchmaker_contact_authorization", userId,
+                "服务不存在", null, null);
+        return null; // denyAsNotFound 必然抛出，此行不可达
+    }
+
+    /**
+     * 徽标查询（不审计）：双态惰性收敛后查生效授权。
+     * 供 UI「可联系」徽标等高频读场景，避免每徽标一次拒绝审计。
+     */
+    public Optional<MatchmakerContactAuthorization> canContact(String operatorId, String userId,
+                                                               String channel) {
+        authorizationMapper.expireOverdue();
+        return authorizationMapper.findActiveByOperatorUserChannel(operatorId, userId,
+                channel == null ? Constants.CONTACT_CHANNEL_PHONE : channel);
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/service/ContactAuthorizationService.java

@@ -0,0 +1,516 @@
+package com.danyang.match.platform.matchmaker.service;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.databind.ObjectMapper;
+import com.danyang.match.platform.audit.entity.AuditLog;
+import com.danyang.match.platform.audit.entity.SensitiveAccessLog;
+import com.danyang.match.platform.audit.mapper.AuditLogMapper;
+import com.danyang.match.platform.audit.mapper.SensitiveAccessLogMapper;
+import com.danyang.match.platform.matchmaker.config.ContactAuthorizationConfig;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerAssignment;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerContactAuthorization;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerContactAuthorizationMapper;
+import com.danyang.match.platform.shared.constant.Constants;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import com.danyang.match.platform.shared.security.DataScopeGuard;
+import com.danyang.match.platform.user.entity.User;
+import com.danyang.match.platform.user.mapper.UserMapper;
+import com.danyang.match.platform.permission.entity.Operator;
+import com.danyang.match.platform.permission.mapper.OperatorMapper;
+import lombok.RequiredArgsConstructor;
+import lombok.extern.slf4j.Slf4j;
+import org.slf4j.MDC;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+import java.time.Instant;
+import java.util.Arrays;
+import java.util.HashMap;
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.Optional;
+import java.util.Set;
+import java.util.stream.Collectors;
+
+/**
+ * 受控联系授权服务（ZC-MM-003 / B1 立项，架构师设计 H4）。
+ *
+ * <p>六操作状态机（全矩阵）：
+ * <pre>
+ *   request  : 红娘（须持分配 + 机制开启）→ pending_approval，审计含 service_assignment_id
+ *   approve  : 审批岗分层判定（用户裁决①：组长主审 + 管理员兜底，见
+ *              {@link #assertApproverAuthority}）pending_approval → pending_consent；
+ *              违规 403（无资源枚举面维持 403）
+ *   reject   : 审批岗（分层同 approve）拒绝 pending_approval → rejected
+ *   consent  : C 端用户本人（归属校验，独立端点、无预同意参数）
+ *              pending_consent → active（expires_at = consent + default-validity-days）
+ *   decline  : C 端用户本人 pending_consent → rejected
+ *   revoke   : 申请人或审批人，reason 必填 → revoked
+ *   disclose : H4 唯一披露出口 —— enabled(fail-safe) → 持分配 → 生效授权；
+ *              返回 {phone, disclosedAt, authorizationId}；每次落 SensitiveAccessLog；
+ *              phone 不落任何应用日志
+ * </pre>
+ *
+ * <p>拒绝口径（G4 防探测）：disclose 及授权有效性判定一律 404 化 deny
+ * （先 DATA_SCOPE_DENIED 审计再 404「服务不存在」）；approve/管理类违规维持 403。
+ * 状态机非法转换一律 CONFLICT。
+ */
+@Slf4j
+@Service
+@RequiredArgsConstructor
+public class ContactAuthorizationService {
+
+    private static final String RESOURCE_TYPE = "matchmaker_contact_authorization";
+    /** 披露敏感访问的数据类型（SensitiveAccessLog.data_type） */
+    public static final String SENSITIVE_DATA_TYPE_PHONE_DISCLOSURE = "user_phone_disclosure";
+    /**
+     * 兜底审批岗权限键（用户裁决① 固定）：持有者可审批全部申请且不做组织校验。
+     * 主审岗权限键仍由 approver-authorities 列表首段配置（默认 matchmaker.team.assign）。
+     */
+    private static final String FALLBACK_APPROVER_AUTHORITY = "matchmaker.assign";
+
+    private final MatchmakerContactAuthorizationMapper authorizationMapper;
+    private final ServiceAssignmentPolicy serviceAssignmentPolicy;
+    private final MatchmakerAssignmentService matchmakerAssignmentService;
+    private final ContactAuthorizationPolicy contactAuthorizationPolicy;
+    private final ContactAuthorizationConfig config;
+    private final DataScopeGuard dataScopeGuard;
+    private final AuditLogMapper auditLogMapper;
+    private final SensitiveAccessLogMapper sensitiveAccessLogMapper;
+    private final UserMapper userMapper;
+    private final OperatorMapper operatorMapper;
+
+    /** afterData JSON 序列化（静态初始化，不参与构造注入，避免测试桩连带改动）。 */
+    private static final ObjectMapper OBJECT_MAPPER = new ObjectMapper();
+
+    // ==================== ① request：红娘发起申请 ====================
+
+    @Transactional
+    public MatchmakerContactAuthorization request(String operatorId, String userId,
+                                                   String channel, String purpose) {
+        // fail-safe 最先（与 disclose 同口径）：机制关闭（配置缺失/显式关闭）→ 404 化拒绝。
+        // ZC-MM-003 裁决落地 T-C：request 原实现漏查 enabled（真实缺口，本轮补齐）。
+        if (!config.isEnabled()) {
+            dataScopeGuard.denyAsNotFound(operatorId, RESOURCE_TYPE, userId,
+                    "服务不存在", null, null);
+        }
+        if (purpose == null || purpose.isBlank()) {
+            throw new BusinessException(ApiResponseCode.VALIDATION_ERROR, "授权目的必填");
+        }
+        requireValidChannel(channel);
+
+        // 未持分配申请 → 403 + DATA_SCOPE_DENIED 审计（申请凭据是分配而非授权本身）
+        MatchmakerAssignment assignment = serviceAssignmentPolicy.assertActiveAssignment(
+                operatorId, userId, RESOURCE_TYPE);
+
+        // 同 (operator,user,channel) 已有生效授权或待处理申请 → CONFLICT（防重复申请洪泛）
+        if (authorizationMapper.findActiveByOperatorUserChannel(operatorId, userId, channel).isPresent()) {
+            throw new BusinessException(ApiResponseCode.CONFLICT, "该渠道已存在生效中的授权");
+        }
+        boolean hasPending = authorizationMapper.findByOperator(operatorId).stream()
+                .anyMatch(a -> a.getUserId().equals(userId) && a.getChannel().equals(channel)
+                        && (Constants.CONTACT_AUTH_STATUS_PENDING_APPROVAL.equals(a.getStatus())
+                        || Constants.CONTACT_AUTH_STATUS_PENDING_CONSENT.equals(a.getStatus())));
+        if (hasPending) {
+            throw new BusinessException(ApiResponseCode.CONFLICT, "该渠道已存在待处理的授权申请");
+        }
+
+        MatchmakerContactAuthorization auth = new MatchmakerContactAuthorization();
+        auth.setOperatorId(operatorId);
+        auth.setUserId(userId);
+        auth.setChannel(channel);
+        auth.setPurpose(purpose.trim());
+        auth.setStatus(Constants.CONTACT_AUTH_STATUS_PENDING_APPROVAL);
+        // pending 期 expires_at 承载同意窗口上界（consent 后重算为有效期）
+        auth.setExpiresAt(Instant.now().plusSeconds(config.getConsentDeadlineHours() * 3600L));
+        authorizationMapper.insert(auth);
+
+        log.info("受控联系授权申请: authId={}, operatorId={}, userId={}, channel={}",
+                auth.getId(), operatorId, userId, channel);
+        saveAudit(operatorId, Constants.CONTACT_AUDIT_ACTION_REQUEST, auth.getId(),
+                assignment != null ? assignment.getId() : null,
+                "matchmaker.contact.request", jsonOf("channel", channel, "purpose", auth.getPurpose()));
+        return auth;
+    }
+
+    // ==================== ② approve / ③ reject：审批岗（分层） ====================
+
+    /**
+     * 审批岗分层判定（用户裁决①：组长主审 + 管理员兜底）。
+     *
+     * <p>分层规则：
+     * <ol>
+     *   <li>持 {@code matchmaker.assign}（兜底岗，平台管理员）→ 可审批全部申请，
+     *       <b>不做组织校验</b>（见 {@link #assertOrgScopeForApprover}）；</li>
+     *   <li>否则持主审岗权限键（approver-authorities 列表首段，默认
+     *       {@code matchmaker.team.assign}，组长）→ 主审，须通过
+     *       {@code assertTeamScope} 组织范围校验（NULL=NULL 平台直属，现状维持）；</li>
+     *   <li>两者皆无 → 403 deny（不变）。</li>
+     * </ol>
+     *
+     * <p>主审岗键仍由配置驱动（列表首段），兜底岗键固定为 {@code matchmaker.assign}
+     * —— 配置只能收紧/调整主审岗，不能扩大兜底岗权限面。
+     */
+    private void assertApproverAuthority(String approverOperatorId, String authId,
+                                         Set<String> principalPermissions) {
+        boolean authorized = isFallbackApprover(principalPermissions)
+                || isPrimaryApprover(principalPermissions);
+        if (!authorized) {
+            // 非审批岗 → 403（approve 无资源枚举面，维持 403；边界登记 T06 OQ-MATCHMAKER-009）
+            dataScopeGuard.deny(approverOperatorId, RESOURCE_TYPE, authId,
+                    "非审批岗，禁止审批受控联系授权");
+        }
+    }
+
+    /** 兜底岗判定：持固定键 matchmaker.assign（平台管理员）→ 全量审批、无组织校验。 */
+    private boolean isFallbackApprover(Set<String> principalPermissions) {
+        return principalPermissions != null && principalPermissions.contains(FALLBACK_APPROVER_AUTHORITY);
+    }
+
+    /** 主审岗判定：principal 权限 ∈ approver-authorities 任一（默认首段 team.assign 组长）。 */
+    private boolean isPrimaryApprover(Set<String> principalPermissions) {
+        Set<String> approverAuthorities = Arrays.stream(config.getApproverAuthorities().split(","))
+                .map(String::trim)
+                .filter(s -> !s.isEmpty())
+                .collect(Collectors.toSet());
+        return principalPermissions != null
+                && principalPermissions.stream().anyMatch(approverAuthorities::contains);
+    }
+
+    /**
+     * 分层组织范围校验（用户裁决①）：兜底岗（持 matchmaker.assign）跳过组织校验；
+     * 主审岗（组长）固定走 {@code assertTeamScope}（hasGlobalAssign=false ——
+     * 是否兜底由本层判定，不再向底层传组织豁免，防止权限面双通道扩大）。
+     */
+    private void assertOrgScopeForApprover(String approverOperatorId, String authId,
+                                           Set<String> principalPermissions, String targetOperatorId) {
+        if (isFallbackApprover(principalPermissions)) {
+            return;
+        }
+        matchmakerAssignmentService.assertTeamScope(approverOperatorId, false,
+                targetOperatorId, authId);
+    }
+
+    @Transactional
+    public MatchmakerContactAuthorization approve(String authId, String approverOperatorId,
+                                                   Set<String> principalPermissions) {
+        assertApproverAuthority(approverOperatorId, authId, principalPermissions);
+        MatchmakerContactAuthorization auth = requireAuthorization(authId);
+        if (!Constants.CONTACT_AUTH_STATUS_PENDING_APPROVAL.equals(auth.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "当前状态（" + auth.getStatus() + "）不允许审批");
+        }
+        // 分层组织范围校验（用户裁决①）：管理员兜底全量 / 组长主审限同组织（NULL=NULL 平台直属）
+        assertOrgScopeForApprover(approverOperatorId, authId, principalPermissions,
+                auth.getOperatorId());
+
+        auth.setApprovedBy(approverOperatorId);
+        auth.setApprovedAt(Instant.now());
+        auth.setStatus(Constants.CONTACT_AUTH_STATUS_PENDING_CONSENT);
+        // 刷新同意窗口上界（给用户完整窗口）
+        auth.setExpiresAt(Instant.now().plusSeconds(config.getConsentDeadlineHours() * 3600L));
+        authorizationMapper.updateById(auth);
+
+        log.info("受控联系授权审批通过: authId={}, approver={}", authId, approverOperatorId);
+        saveAudit(approverOperatorId, Constants.CONTACT_AUDIT_ACTION_APPROVE, authId,
+                activeAssignmentIdOf(auth), "matchmaker.contact.approve",
+                jsonOf("result", "approved", "channel", auth.getChannel()));
+        return auth;
+    }
+
+    @Transactional
+    public MatchmakerContactAuthorization reject(String authId, String approverOperatorId,
+                                                  Set<String> principalPermissions) {
+        assertApproverAuthority(approverOperatorId, authId, principalPermissions);
+        MatchmakerContactAuthorization auth = requireAuthorization(authId);
+        if (!Constants.CONTACT_AUTH_STATUS_PENDING_APPROVAL.equals(auth.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "当前状态（" + auth.getStatus() + "）不允许拒绝");
+        }
+        // 分层组织范围校验（用户裁决①，与 approve 同口径）
+        assertOrgScopeForApprover(approverOperatorId, authId, principalPermissions,
+                auth.getOperatorId());
+
+        auth.setStatus(Constants.CONTACT_AUTH_STATUS_REJECTED);
+        authorizationMapper.updateById(auth);
+
+        log.info("受控联系授权审批拒绝: authId={}, approver={}", authId, approverOperatorId);
+        saveAudit(approverOperatorId, Constants.CONTACT_AUDIT_ACTION_APPROVE, authId,
+                activeAssignmentIdOf(auth), "matchmaker.contact.approve",
+                jsonOf("result", "rejected", "channel", auth.getChannel()));
+        return auth;
+    }
+
+    // ==================== ④ consent / ⑤ decline：C 端用户本人 ====================
+
+    @Transactional
+    public MatchmakerContactAuthorization consent(String authId, String userId) {
+        MatchmakerContactAuthorization auth = requireOwnedAuthorization(authId, userId);
+        if (!Constants.CONTACT_AUTH_STATUS_PENDING_CONSENT.equals(auth.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "当前状态（" + auth.getStatus() + "）不允许同意");
+        }
+        auth.setUserConsentedAt(Instant.now());
+        auth.setExpiresAt(Instant.now().plusSeconds(config.getDefaultValidityDays() * 86400L));
+        auth.setStatus(Constants.CONTACT_AUTH_STATUS_ACTIVE);
+        authorizationMapper.updateById(auth);
+
+        log.info("受控联系授权用户同意: authId={}, userId={}", authId, userId);
+        saveUserAudit(userId, Constants.CONTACT_AUDIT_ACTION_CONSENT, authId,
+                "matchmaker.contact.consent", jsonOf("channel", auth.getChannel()));
+        return auth;
+    }
+
+    @Transactional
+    public MatchmakerContactAuthorization decline(String authId, String userId) {
+        MatchmakerContactAuthorization auth = requireOwnedAuthorization(authId, userId);
+        if (!Constants.CONTACT_AUTH_STATUS_PENDING_CONSENT.equals(auth.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "当前状态（" + auth.getStatus() + "）不允许拒绝");
+        }
+        auth.setStatus(Constants.CONTACT_AUTH_STATUS_REJECTED);
+        authorizationMapper.updateById(auth);
+
+        log.info("受控联系授权用户拒绝: authId={}, userId={}", authId, userId);
+        saveUserAudit(userId, Constants.CONTACT_AUDIT_ACTION_DECLINE, authId,
+                "matchmaker.contact.decline", jsonOf("channel", auth.getChannel()));
+        return auth;
+    }
+
+    // ==================== ⑥ revoke：申请人或审批人 ====================
+
+    @Transactional
+    public MatchmakerContactAuthorization revoke(String authId, String operatorId, String reason) {
+        if (reason == null || reason.isBlank()) {
+            throw new BusinessException(ApiResponseCode.VALIDATION_ERROR, "撤销理由必填");
+        }
+        MatchmakerContactAuthorization auth = requireAuthorization(authId);
+        boolean isApplicant = operatorId.equals(auth.getOperatorId());
+        boolean isApprover = operatorId.equals(auth.getApprovedBy());
+        if (!isApplicant && !isApprover) {
+            dataScopeGuard.deny(operatorId, RESOURCE_TYPE, authId,
+                    "仅申请人或审批人可撤销授权");
+        }
+        if (!Constants.CONTACT_AUTH_STATUS_ACTIVE.equals(auth.getStatus())
+                && !Constants.CONTACT_AUTH_STATUS_PENDING_APPROVAL.equals(auth.getStatus())
+                && !Constants.CONTACT_AUTH_STATUS_PENDING_CONSENT.equals(auth.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "当前状态（" + auth.getStatus() + "）不允许撤销");
+        }
+        auth.setStatus(Constants.CONTACT_AUTH_STATUS_REVOKED);
+        auth.setRevokedAt(Instant.now());
+        auth.setRevokedBy(operatorId);
+        auth.setRevokeReason(reason.trim());
+        authorizationMapper.updateById(auth);
+
+        log.info("受控联系授权撤销: authId={}, by={}", authId, operatorId);
+        saveAudit(operatorId, Constants.CONTACT_AUDIT_ACTION_REVOKE, authId,
+                activeAssignmentIdOf(auth), "matchmaker.contact.revoke",
+                jsonOf("reason", auth.getRevokeReason()));
+        return auth;
+    }
+
+    // ==================== ⑦ disclose：H4 唯一披露出口 ====================
+
+    /**
+     * 披露用户电话（H4 唯一出口）。
+     * 链路：enabled fail-safe → 持分配（404 化）→ 生效授权（404 化）→ 返回三键；
+     * 每次落 SensitiveAccessLog(user_phone_disclosure)；<b>phone 不落任何应用日志</b>。
+     */
+    @Transactional
+    public Map<String, Object> disclose(String operatorId, String userId, String channel,
+                                        String purpose) {
+        // fail-safe：机制关闭（配置缺失/显式关闭）→ 404 化拒绝
+        if (!config.isEnabled()) {
+            dataScopeGuard.denyAsNotFound(operatorId, RESOURCE_TYPE, userId,
+                    "服务不存在", null, null);
+        }
+        if (purpose == null || purpose.isBlank()) {
+            throw new BusinessException(ApiResponseCode.VALIDATION_ERROR, "披露目的必填");
+        }
+        // 持分配校验（404 化，G4）
+        MatchmakerAssignment assignment = serviceAssignmentPolicy.assertActiveAssignmentOrNotFound(
+                operatorId, userId, RESOURCE_TYPE, userId);
+        // 生效授权校验（404 化；未同意/已拒绝/已过期/已撤销全部落同一响应）
+        MatchmakerContactAuthorization auth = contactAuthorizationPolicy.assertContactAllowed(
+                operatorId, userId, channel, purpose);
+
+        User user = userMapper.selectById(userId);
+        String phone = user != null ? user.getPhone() : null;
+
+        SensitiveAccessLog accessLog = new SensitiveAccessLog();
+        accessLog.setOperatorId(operatorId);
+        accessLog.setUserId(userId);
+        accessLog.setDataType(SENSITIVE_DATA_TYPE_PHONE_DISCLOSURE);
+        accessLog.setReason(purpose.trim());
+        accessLog.setAccessTarget(auth.getId());
+        accessLog.setAccessResult(Constants.SENSITIVE_ACCESS_RESULT_SUCCESS);
+        sensitiveAccessLogMapper.insert(accessLog);
+
+        // 审计不含 phone（afterData 只记 channel；log.info 不打 phone）
+        log.info("受控联系披露: authId={}, operatorId={}, userId={}, channel={}",
+                auth.getId(), operatorId, userId, auth.getChannel());
+        saveAudit(operatorId, Constants.CONTACT_AUDIT_ACTION_DISCLOSE, auth.getId(),
+                assignment != null ? assignment.getId() : null,
+                "matchmaker.contact.disclose", jsonOf("channel", auth.getChannel()));
+
+        Map<String, Object> result = new HashMap<>();
+        result.put("phone", phone);
+        result.put("disclosedAt", Instant.now());
+        result.put("authorizationId", auth.getId());
+        return result;
+    }
+
+    // ==================== 查询 ====================
+
+    /** 红娘工作台：本人全部授权（含保留期元数据 retentionDays）。 */
+    public Map<String, Object> myAuthorizations(String operatorId) {
+        List<Map<String, Object>> items = authorizationMapper.findByOperator(operatorId).stream()
+                .map(this::toView).collect(Collectors.toList());
+        Map<String, Object> result = new HashMap<>();
+        result.put("list", items);
+        result.put("retentionDays", config.getRetentionDays());
+        return result;
+    }
+
+    /** 审批队列：平台管理员全量可见，组长仅可见本组织申请。 */
+    public Map<String, Object> pendingApprovals(String approverOperatorId, Set<String> permissions) {
+        assertApproverAuthority(approverOperatorId, "pending", permissions);
+        List<MatchmakerContactAuthorization> rows = authorizationMapper.findPendingApproval();
+        if (!isFallbackApprover(permissions)) {
+            String approverOrg = operatorMapper.findById(approverOperatorId)
+                    .map(Operator::getOrganizationId).orElse(null);
+            rows = rows.stream().filter(row -> operatorMapper.findById(row.getOperatorId())
+                    .map(Operator::getOrganizationId)
+                    .map(org -> java.util.Objects.equals(org, approverOrg)).orElse(false))
+                    .collect(Collectors.toList());
+        }
+        Map<String, Object> result = new HashMap<>();
+        result.put("list", rows.stream().map(this::toView).collect(Collectors.toList()));
+        result.put("retentionDays", config.getRetentionDays());
+        return result;
+    }
+
+    /** C 端：我的授权列表 + 待同意队列。 */
+    public Map<String, Object> myAuthorizationsForUser(String userId) {
+        List<Map<String, Object>> items = authorizationMapper.findByUser(userId).stream()
+                .map(this::toView).collect(Collectors.toList());
+        List<Map<String, Object>> pendingConsent = authorizationMapper
+                .findPendingConsentByUser(userId).stream()
+                .map(this::toView).collect(Collectors.toList());
+        Map<String, Object> result = new HashMap<>();
+        result.put("list", items);
+        result.put("pendingConsent", pendingConsent);
+        return result;
+    }
+
+    /** 视图投影：不含任何联系方式字段（授权表本身无 phone 列）。 */
+    private Map<String, Object> toView(MatchmakerContactAuthorization auth) {
+        Map<String, Object> item = new HashMap<>();
+        item.put("id", auth.getId());
+        item.put("operatorId", auth.getOperatorId());
+        item.put("userId", auth.getUserId());
+        item.put("channel", auth.getChannel());
+        item.put("purpose", auth.getPurpose());
+        item.put("status", auth.getStatus());
+        item.put("createdAt", auth.getCreatedAt());
+        item.put("approvedAt", auth.getApprovedAt());
+        item.put("userConsentedAt", auth.getUserConsentedAt());
+        item.put("expiresAt", auth.getExpiresAt());
+        item.put("revokeReason", auth.getRevokeReason());
+        return item;
+    }
+
+    // ==================== 内部实现 ====================
+
+    private void requireValidChannel(String channel) {
+        boolean valid = Constants.CONTACT_CHANNEL_PHONE.equals(channel)
+                || Constants.CONTACT_CHANNEL_OFFLINE_MEETING.equals(channel)
+                || Constants.CONTACT_CHANNEL_FULL_CONTACT.equals(channel);
+        if (!valid) {
+            throw new BusinessException(ApiResponseCode.VALIDATION_ERROR, "不支持的授权渠道: " + channel);
+        }
+    }
+
+    private MatchmakerContactAuthorization requireAuthorization(String authId) {
+        return authorizationMapper.findById(authId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "授权记录不存在"));
+    }
+
+    /** C 端归属校验：仅授权记录的本人用户可 consent/decline，违规 403。 */
+    private MatchmakerContactAuthorization requireOwnedAuthorization(String authId, String userId) {
+        MatchmakerContactAuthorization auth = requireAuthorization(authId);
+        if (!auth.getUserId().equals(userId)) {
+            // V057：C 端主体走 denyUser（subject_user_id 维度）——userId 写 operator_id 维度
+            // 必撞 audit_logs_operator_id_fkey(→operators)，H2 无 FK 假绿、生产零审计
+            dataScopeGuard.denyUser(userId, RESOURCE_TYPE, authId, "仅本人可处理该授权请求");
+        }
+        return auth;
+    }
+
+    /** 审计用 service_assignment_id：当前 (红娘,用户) 生效中的分配 id，无则 null。 */
+    private String activeAssignmentIdOf(MatchmakerContactAuthorization auth) {
+        Optional<MatchmakerAssignment> assignment =
+                serviceAssignmentPolicy.findActiveAssignment(auth.getOperatorId(), auth.getUserId());
+        return assignment.map(MatchmakerAssignment::getId).orElse(null);
+    }
+
+    /**
+     * 审计写入：purpose_code（matchmaker.contact.*）+ service_assignment_id +
+     * request_trace_id（MDC requestId）。afterData 一律不含 phone。
+     */
+    private void saveAudit(String operatorId, String action, String authId,
+                           String serviceAssignmentId, String purposeCode, String afterData) {
+        AuditLog auditLog = new AuditLog();
+        auditLog.setOperatorId(operatorId);
+        auditLog.setAction(action);
+        auditLog.setResourceType(RESOURCE_TYPE);
+        auditLog.setResourceId(authId);
+        auditLog.setAfterData(afterData);
+        auditLog.setPurposeCode(purposeCode);
+        auditLog.setServiceAssignmentId(serviceAssignmentId);
+        auditLog.setRequestTraceId(MDC.get("requestId"));
+        auditLogMapper.insert(auditLog);
+    }
+
+    /**
+     * V057 / 运行时实测修复：C 端用户主体的审计写入（consent/decline）。
+     * subject_user_id 维度（operator_id=null）——userId 写 operator_id 必撞
+     * audit_logs_operator_id_fkey(→operators)：H2 无 FK 假绿，生产 FK violation 500。
+     * service_assignment_id 不适用（用户动作不经分配），purpose_code 照旧落。
+     */
+    private void saveUserAudit(String userId, String action, String authId,
+                               String purposeCode, String afterData) {
+        AuditLog auditLog = new AuditLog();
+        auditLog.setSubjectUserId(userId);
+        auditLog.setAction(action);
+        auditLog.setResourceType(RESOURCE_TYPE);
+        auditLog.setResourceId(authId);
+        auditLog.setAfterData(afterData);
+        auditLog.setPurposeCode(purposeCode);
+        auditLog.setRequestTraceId(MDC.get("requestId"));
+        auditLogMapper.insert(auditLog);
+    }
+
+    /**
+     * afterData 必须是合法 JSON（PG audit_logs.after_data 为 jsonb 严格解析；
+     * H2 测试库 CLOB 不校验——裸 key=value 拼接在测试侧假绿、生产侧 500）。
+     * kv 成对传入，Jackson 负责用户输入（purpose/reason）的 JSON 转义，防 JSON 注入。
+     */
+    private String jsonOf(Object... kvPairs) {
+        if (kvPairs.length % 2 != 0) {
+            throw new IllegalStateException("jsonOf requires key-value pairs");
+        }
+        Map<String, Object> data = new LinkedHashMap<>();
+        for (int i = 0; i < kvPairs.length; i += 2) {
+            data.put(String.valueOf(kvPairs[i]), kvPairs[i + 1]);
+        }
+        try {
+            return OBJECT_MAPPER.writeValueAsString(data);
+        } catch (JsonProcessingException e) {
+            throw new IllegalStateException("audit afterData JSON serialization failed", e);
+        }
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/service/MatchmakerAssignmentService.java

@@ -0,0 +1,428 @@
+package com.danyang.match.platform.matchmaker.service;
+
+import com.danyang.match.platform.audit.entity.AuditLog;
+import com.danyang.match.platform.audit.mapper.AuditLogMapper;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerAssignment;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerServiceRecord;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerAssignmentMapper;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerServiceMapper;
+import com.danyang.match.platform.permission.entity.Operator;
+import com.danyang.match.platform.permission.mapper.OperatorMapper;
+import com.danyang.match.platform.shared.constant.Constants;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import com.danyang.match.platform.shared.security.DataScopeGuard;
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.databind.ObjectMapper;
+import lombok.RequiredArgsConstructor;
+import lombok.extern.slf4j.Slf4j;
+import org.springframework.dao.DuplicateKeyException;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+import java.time.Instant;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.Objects;
+import java.util.stream.Collectors;
+
+/**
+ * 服务对象分配服务（ZC-MM-002 / A1，架构师设计 D5）。
+ *
+ * <p>状态机矩阵（status ∈ active/ended/revoked/transferred/expired）：
+ * <pre>
+ *   active → transferred（transfer：旧记录置 transferred + end_reason，同事务新建 active）
+ *   active → revoked    （撤销，end_reason 必填）
+ *   active → ended       （结束，end_reason 必填）
+ *   终态（ended/revoked/transferred/expired）一律拒绝再转换 → CONFLICT
+ * </pre>
+ *
+ * <p>权限模型（D2）：
+ * <ul>
+ *   <li>{@code matchmaker.assign}：平台授权人员，不限组织；</li>
+ *   <li>{@code matchmaker.team.assign}：红娘组长，团队边界 = 同 organization_id。</li>
+ * </ul>
+ * 组织边界规则（技术默认，治理登记后续补充）：
+ * <b>NULL=NULL 视为平台直属</b> —— 平台直属组长只能分配平台直属红娘；
+ * 有组织组长不能分配 org=NULL 红娘；org=NULL 普通红娘只能由 matchmaker.assign 持有者分配。
+ * 范围违规统一走 {@link DataScopeGuard#deny}（自动落 DATA_SCOPE_DENIED 审计，403）。
+ *
+ * <p>唯一性：同 user_id + primary scope 同时最多一条 active（DB 部分唯一索引兜底），
+ * 业务层预检 + 捕获 DuplicateKeyException 双保险，均映射 CONFLICT。
+ */
+@Slf4j
+@Service
+@RequiredArgsConstructor
+public class MatchmakerAssignmentService {
+
+    private static final String RESOURCE_TYPE = "matchmaker_assignment";
+    private static final ObjectMapper OBJECT_MAPPER = new ObjectMapper();
+
+    private final MatchmakerAssignmentMapper assignmentMapper;
+    private final MatchmakerServiceMapper serviceMapper;
+    private final OperatorMapper operatorMapper;
+    private final DataScopeGuard dataScopeGuard;
+    private final AuditLogMapper auditLogMapper;
+    /** 读路径复用判定器（含惰性过期）；Policy 不反向依赖本 Service，无环。 */
+    private final ServiceAssignmentPolicy serviceAssignmentPolicy;
+
+    /**
+     * 创建分配（primary）。含可选服务单联动：serviceId 非空时同事务把服务单置为 assigned。
+     *
+     * @param assignerOperatorId 当前操作者（分配人）
+     * @param hasGlobalAssign    操作者是否持有 matchmaker.assign（true=不限组织）
+     * @param userId             被服务用户
+     * @param matchmakerOperatorId 目标红娘
+     * @param serviceId          关联服务单（可空）
+     * @param reason             分配理由（必填）
+     * @param expiresAt          有效期（可空=长期）
+     */
+    @Transactional
+    public MatchmakerAssignment create(String assignerOperatorId, boolean hasGlobalAssign,
+                                       String userId, String matchmakerOperatorId,
+                                       String serviceId, String reason, Instant expiresAt) {
+        requireReason(reason, "分配理由必填");
+
+        Operator target = requireActiveOperator(matchmakerOperatorId, "目标红娘不存在");
+        // create/assign 类无资源寻址端点维持 403（ZC-MM-006 / T04 口径）
+        assertAssignScope(assignerOperatorId, hasGlobalAssign, matchmakerOperatorId,
+                "组长只能分配同组织的红娘（NULL=NULL 平台直属）", matchmakerOperatorId, false);
+
+        assignmentMapper.findActivePrimaryByUser(userId).ifPresent(existing -> {
+            // 历史服务已完成/取消时，旧分配只是残留状态，不应阻塞用户再次申请服务。
+            // 仍在进行中的服务继续按唯一主责约束返回 409。
+            MatchmakerServiceRecord linked = existing.getServiceId() == null
+                    ? null : serviceMapper.selectById(existing.getServiceId());
+            if (linked != null && (Constants.MATCHMAKER_STATUS_COMPLETED.equals(linked.getStatus())
+                    || Constants.MATCHMAKER_STATUS_CANCELLED.equals(linked.getStatus()))) {
+                existing.setStatus(Constants.ASSIGNMENT_STATUS_ENDED);
+                existing.setEndedAt(Instant.now());
+                existing.setEndReason("关联服务已完成或取消，自动结束旧分配");
+                assignmentMapper.updateById(existing);
+                saveAudit(assignerOperatorId, Constants.AUDIT_ACTION_ASSIGNMENT_END, existing.getId(),
+                        auditSummary(existing.getMatchmakerOperatorId(), existing.getAssignmentScope(), existing.getEndReason()));
+                return;
+            }
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "该用户已存在生效中的主责分配，请先转分配或撤销");
+        });
+
+        if (serviceId != null && !serviceId.isBlank()) {
+            linkServiceRow(serviceId, matchmakerOperatorId);
+        }
+
+        MatchmakerAssignment assignment = new MatchmakerAssignment();
+        assignment.setUserId(userId);
+        assignment.setMatchmakerOperatorId(matchmakerOperatorId);
+        assignment.setServiceId(serviceId);
+        assignment.setAssignedBy(assignerOperatorId);
+        assignment.setAssignmentScope(Constants.ASSIGNMENT_SCOPE_PRIMARY);
+        assignment.setAssignmentReason(reason);
+        assignment.setStatus(Constants.ASSIGNMENT_STATUS_ACTIVE);
+        assignment.setAssignedAt(Instant.now());
+        assignment.setExpiresAt(expiresAt);
+        try {
+            assignmentMapper.insert(assignment);
+        } catch (DuplicateKeyException e) {
+            // 并发竞态兜底：uq_mm_assignment_active_primary 部分唯一索引拒绝第二条 active+primary
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "该用户已存在生效中的主责分配（并发创建被唯一索引拒绝）");
+        }
+
+        log.info("服务对象分配创建: assignmentId={}, userId={}, matchmakerOperatorId={}, by={}",
+                assignment.getId(), userId, matchmakerOperatorId, assignerOperatorId);
+        saveAudit(assignerOperatorId, Constants.AUDIT_ACTION_ASSIGNMENT_CREATE, assignment.getId(),
+                auditSummary(matchmakerOperatorId, assignment.getAssignmentScope(), reason));
+        return assignment;
+    }
+
+    /**
+     * 转分配（active → transferred + 同事务新建 active）。
+     * 旧记录置 transferred + end_reason，新记录 assigned_by = 当前操作者。
+     */
+    @Transactional
+    public MatchmakerAssignment transfer(String assignmentId, String assignerOperatorId,
+                                         boolean hasGlobalAssign, String newMatchmakerOperatorId,
+                                         String reason) {
+        requireReason(reason, "转分配理由必填");
+
+        MatchmakerAssignment old = requireAssignment(assignmentId);
+        assertActiveForTransition(old, "转分配");
+
+        // 防御纵深（QA P2-1）：不仅新目标红娘要在操作者范围内，
+        // 被转记录的**原持有人**也必须在范围内（与 terminate 路径同口径；
+        // 否则 org=X 组长可把 org=Y 红娘持有的分配"顺手"转走）。
+        // ZC-MM-006 / T04：transfer 为资源寻址写端点，范围违规 404 化（防探测）。
+        assertAssignScope(assignerOperatorId, hasGlobalAssign, old.getMatchmakerOperatorId(),
+                "组长只能处置同组织红娘持有的分配（NULL=NULL 平台直属）", assignmentId, true);
+
+        requireActiveOperator(newMatchmakerOperatorId, "目标红娘不存在");
+        assertAssignScope(assignerOperatorId, hasGlobalAssign, newMatchmakerOperatorId,
+                "组长只能转分配给同组织的红娘（NULL=NULL 平台直属）", assignmentId, true);
+
+        // 1) 旧记录置 transferred
+        old.setStatus(Constants.ASSIGNMENT_STATUS_TRANSFERRED);
+        old.setEndReason(reason);
+        old.setEndedAt(Instant.now());
+        assignmentMapper.updateById(old);
+
+        // 2) 同事务新建 active 分配
+        MatchmakerAssignment created = new MatchmakerAssignment();
+        created.setUserId(old.getUserId());
+        created.setMatchmakerOperatorId(newMatchmakerOperatorId);
+        created.setServiceId(old.getServiceId());
+        created.setAssignedBy(assignerOperatorId);
+        created.setAssignmentScope(old.getAssignmentScope());
+        created.setAssignmentReason(reason);
+        created.setStatus(Constants.ASSIGNMENT_STATUS_ACTIVE);
+        created.setAssignedAt(Instant.now());
+        created.setExpiresAt(old.getExpiresAt());
+        try {
+            assignmentMapper.insert(created);
+        } catch (DuplicateKeyException e) {
+            // 事务内旧记录已非 active，正常不应触发；仍兜底映射 CONFLICT（整个事务回滚）
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "该用户已存在生效中的主责分配（并发转分配被唯一索引拒绝）");
+        }
+
+        log.info("服务对象转分配: oldId={}, newId={}, fromUser={}, toOperator={}, by={}",
+                old.getId(), created.getId(), old.getUserId(), newMatchmakerOperatorId, assignerOperatorId);
+        saveAudit(assignerOperatorId, Constants.AUDIT_ACTION_ASSIGNMENT_TRANSFER, assignmentId,
+                auditSummary(newMatchmakerOperatorId, created.getAssignmentScope(), reason));
+        return created;
+    }
+
+    /** 撤销分配（active → revoked，end_reason 必填）。 */
+    @Transactional
+    public MatchmakerAssignment revoke(String assignmentId, String operatorId,
+                                       boolean hasGlobalAssign, String reason) {
+        return terminate(assignmentId, operatorId, hasGlobalAssign, reason,
+                Constants.ASSIGNMENT_STATUS_REVOKED, Constants.AUDIT_ACTION_ASSIGNMENT_REVOKE, "撤销");
+    }
+
+    /** 结束分配（active → ended，end_reason 必填）。 */
+    @Transactional
+    public MatchmakerAssignment end(String assignmentId, String operatorId,
+                                    boolean hasGlobalAssign, String reason) {
+        return terminate(assignmentId, operatorId, hasGlobalAssign, reason,
+                Constants.ASSIGNMENT_STATUS_ENDED, Constants.AUDIT_ACTION_ASSIGNMENT_END, "结束");
+    }
+
+    /** 我（当前红娘）名下生效中的服务对象分配。读前惰性过期。 */
+    public List<MatchmakerAssignment> listMy(String operatorId) {
+        return serviceAssignmentPolicy.findActiveByOperator(operatorId);
+    }
+
+    /**
+     * 可分配红娘列表（创建分配弹窗数据源）。
+     * operators.status='active'；组长按组织过滤、平台授权人员（matchmaker.assign）返回全部。
+     * 返回 id/name/organizationId，<b>不含联系方式</b>（字段级隐私，ZC-MM-005 范围）。
+     */
+    public List<Map<String, Object>> listAssignableMatchmakers(String assignerOperatorId,
+                                                               boolean hasGlobalAssign) {
+        String assignerOrg = null;
+        if (!hasGlobalAssign) {
+            Operator assigner = operatorMapper.findById(assignerOperatorId)
+                    .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "操作者不存在"));
+            assignerOrg = assigner.getOrganizationId();
+        }
+        String orgFilter = assignerOrg;
+        return operatorMapper.selectList(
+                        new com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper<Operator>()
+                                .eq(Operator::getStatus, "active")
+                                .isNull(Operator::getDeletedAt))
+                .stream()
+                .filter(op -> hasGlobalAssign || Objects.equals(orgFilter, op.getOrganizationId()))
+                .map(op -> {
+                    Map<String, Object> item = new HashMap<>();
+                    item.put("id", op.getId());
+                    item.put("name", op.getName());
+                    item.put("organizationId", op.getOrganizationId());
+                    return item;
+                })
+                .collect(Collectors.toList());
+    }
+
+    /**
+     * 组长团队统计（ZC-MM-005 / E4 新增）：以组长本人 organization_id 为边界
+     * （NULL 组长统计平台直属，SQL 侧 IS NOT DISTINCT FROM 复用 NULL=NULL 规则）。
+     * 返回纯脱敏计数，不含任何用户身份或联系方式：
+     * <ul>
+     *   <li>activeAssignmentCount —— 组织内生效中的分配总数；</li>
+     *   <li>perMatchmakerCounts —— 各红娘的生效分配数（operatorId/name/activeCount）；</li>
+     *   <li>activeMatchmakerCount —— 持有生效分配的红娘数（去重）。</li>
+     * </ul>
+     *
+     * <p><b>字段脱敏决策（P2-4，对照《决策》§5.2 字段分类 + 功能权限矩阵）</b>：
+     * perMatchmakerCounts 中的 <b>operatorName（红娘姓名）保留、不做脱敏</b>。依据：
+     * <ol>
+     *   <li>红娘姓名属于「本人/团队范围内的工作人员标识」，<b>不是用户 PII</b>
+     *       （§5.2 隐私清单的禁放字段是 phone/wechat/idNumber 等用户敏感数据）；</li>
+     *   <li>组长统计本团队工作量属其管理职责（DEC-MATCHMAKER-002 红娘组长：
+     *       团队内进度与工作量管理），「查看脱敏服务统计：组长=团队范围」是既有授权口径；</li>
+     *   <li>组长已可经 GET /assignable-matchmakers 拿到同批红娘姓名 —— 此字段
+     *       非新增泄露面，管理范围 ≠ 用户敏感数据。</li>
+     * </ol>
+     * 决策依据同时登记于 docs/governance/open-questions.md（OQ-MATCHMAKER-002），
+     * 避免后人误判"统计含姓名=越权"。
+     */
+    public Map<String, Object> teamStatistics(String leaderOperatorId) {
+        Operator leader = operatorMapper.findById(leaderOperatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "操作者不存在"));
+        String orgId = leader.getOrganizationId();
+        Map<String, Object> result = new HashMap<>();
+        result.put("organizationId", orgId);
+        result.put("activeAssignmentCount", assignmentMapper.countActiveByOrganization(orgId));
+        result.put("perMatchmakerCounts", assignmentMapper.countActiveGroupByOperator(orgId));
+        result.put("activeMatchmakerCount", assignmentMapper.countActiveOperators(orgId));
+        return result;
+    }
+
+    // ==================== 内部实现 ====================
+
+    /** revoke / end 共用的终态迁移（仅允许 active → 终态）。 */
+    private MatchmakerAssignment terminate(String assignmentId, String operatorId,
+                                           boolean hasGlobalAssign, String reason,
+                                           String targetStatus, String auditAction,
+                                           String actionLabel) {
+        requireReason(reason, actionLabel + "理由必填");
+
+        MatchmakerAssignment assignment = requireAssignment(assignmentId);
+        assertActiveForTransition(assignment, actionLabel);
+
+        // 范围校验：操作者必须有权处置该红娘的分配（assign 不限组织 / team.assign 同组织）
+        // ZC-MM-006 / T04：revoke/end 为资源寻址写端点，范围违规 404 化（防探测）
+        assertAssignScope(operatorId, hasGlobalAssign, assignment.getMatchmakerOperatorId(),
+                "组长只能处置同组织红娘的分配（NULL=NULL 平台直属）", assignmentId, true);
+
+        assignment.setStatus(targetStatus);
+        assignment.setEndReason(reason);
+        assignment.setEndedAt(Instant.now());
+        assignmentMapper.updateById(assignment);
+
+        log.info("服务对象分配{}: assignmentId={}, operatorId={}, by={}",
+                actionLabel, assignmentId, assignment.getMatchmakerOperatorId(), operatorId);
+        saveAudit(operatorId, auditAction, assignmentId,
+                auditSummary(assignment.getMatchmakerOperatorId(), assignment.getAssignmentScope(), reason));
+        return assignment;
+    }
+
+    /**
+     * 受控联系审批的组织范围校验（ZC-MM-003 / B1 立项）。
+     * {@link #assertAssignScope} 的公开入口：审批岗（team.assign 组长）只能审批
+     * 同组织红娘的授权申请（NULL=NULL 平台直属）；matchmaker.assign 持有者不限组织。
+     * 违规走 DataScopeGuard.deny（403，approve 无资源枚举面维持 403）。
+     *
+     * @param approverOperatorId 审批人
+     * @param hasGlobalAssign    审批人是否持有 matchmaker.assign（true=不限组织）
+     * @param targetOperatorId   被审批授权的红娘
+     * @param auditResourceId    审计 resourceId（授权记录 id）
+     */
+    public void assertTeamScope(String approverOperatorId, boolean hasGlobalAssign,
+                                String targetOperatorId, String auditResourceId) {
+        assertAssignScope(approverOperatorId, hasGlobalAssign, targetOperatorId,
+                "组长只能审批同组织红娘的授权申请（NULL=NULL 平台直属）", auditResourceId, false);
+    }
+
+    /**
+     * 组织范围判定（D2）：hasGlobalAssign（matchmaker.assign）不限组织；
+     * team.assign 时校验操作者与目标红娘 organization_id 一致。
+     * <b>NULL=NULL 视为平台直属</b>：平台直属组长只能分配平台直属红娘；
+     * 有组织组长不能分配 org=NULL 红娘。违规统一先落 DATA_SCOPE_DENIED 审计。
+     *
+     * <p>拒绝口径（ZC-MM-006 / T04）：
+     * <ul>
+     *   <li>{@code notFoundOnDeny=false}（create/assign 类，无资源寻址）→ 403 AccessDeniedException；</li>
+     *   <li>{@code notFoundOnDeny=true}（transfer/revoke/end，资源寻址写端点）→ 404 化
+     *       {@link DataScopeGuard#denyAsNotFound}（响应与"资源不存在"逐字段一致，防探测）。</li>
+     * </ul>
+     */
+    private void assertAssignScope(String assignerOperatorId, boolean hasGlobalAssign,
+                                   String targetOperatorId, String denyMessage,
+                                   String auditResourceId, boolean notFoundOnDeny) {
+        if (hasGlobalAssign) {
+            return; // 平台授权人员（matchmaker.assign），不限组织
+        }
+        Operator assigner = operatorMapper.findById(assignerOperatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "操作者不存在"));
+        Operator target = operatorMapper.findById(targetOperatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "目标红娘不存在"));
+        // Objects.equals 的 NULL=NULL → true 语义即「平台直属对平台直属」规则
+        if (Objects.equals(assigner.getOrganizationId(), target.getOrganizationId())) {
+            return;
+        }
+        if (notFoundOnDeny) {
+            dataScopeGuard.denyAsNotFound(assignerOperatorId, RESOURCE_TYPE, auditResourceId,
+                    "服务不存在", null, null);
+        } else {
+            dataScopeGuard.deny(assignerOperatorId, RESOURCE_TYPE, auditResourceId, denyMessage);
+        }
+    }
+
+    /** 服务单联动（同事务）：仅 submitted 状态允许关联分配并置为 assigned。 */
+    private void linkServiceRow(String serviceId, String matchmakerOperatorId) {
+        MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
+        if (service == null) {
+            throw new BusinessException(ApiResponseCode.NOT_FOUND, "关联服务单不存在");
+        }
+        if (!Constants.MATCHMAKER_STATUS_SUBMITTED.equals(service.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT, "服务单当前状态不允许关联分配");
+        }
+        service.setAssignedOperatorId(matchmakerOperatorId);
+        service.setStatus(Constants.MATCHMAKER_STATUS_ASSIGNED);
+        service.setAssignedAt(Instant.now());
+        serviceMapper.updateById(service);
+    }
+
+    private MatchmakerAssignment requireAssignment(String assignmentId) {
+        return assignmentMapper.findById(assignmentId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "分配记录不存在"));
+    }
+
+    private Operator requireActiveOperator(String operatorId, String notFoundMessage) {
+        Operator operator = operatorMapper.findById(operatorId)
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, notFoundMessage));
+        if (!"active".equals(operator.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT, "目标红娘账号非 active 状态");
+        }
+        return operator;
+    }
+
+    /** 终态一律拒绝再转换（D5 状态机矩阵）。 */
+    private void assertActiveForTransition(MatchmakerAssignment assignment, String actionLabel) {
+        if (!Constants.ASSIGNMENT_STATUS_ACTIVE.equals(assignment.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT,
+                    "分配已处于终态（" + assignment.getStatus() + "），不允许" + actionLabel);
+        }
+    }
+
+    private void requireReason(String reason, String message) {
+        if (reason == null || reason.isBlank()) {
+            throw new BusinessException(ApiResponseCode.VALIDATION_ERROR, message);
+        }
+    }
+
+    /** afterData 摘要：只记 operatorId/scope/reason（D5 审计口径，不落敏感数据）。 */
+    private String auditSummary(String matchmakerOperatorId, String scope, String reason) {
+        Map<String, String> summary = Map.of(
+                "matchmakerOperatorId", matchmakerOperatorId == null ? "" : matchmakerOperatorId,
+                "scope", scope == null ? "" : scope,
+                "reason", reason == null ? "" : reason);
+        try {
+            return OBJECT_MAPPER.writeValueAsString(summary);
+        } catch (JsonProcessingException e) {
+            throw new IllegalStateException("audit afterData JSON serialization failed", e);
+        }
+    }
+
+    private void saveAudit(String operatorId, String action, String resourceId, String afterData) {
+        AuditLog auditLog = new AuditLog();
+        auditLog.setOperatorId(operatorId);
+        auditLog.setAction(action);
+        auditLog.setResourceType(RESOURCE_TYPE);
+        auditLog.setResourceId(resourceId);
+        auditLog.setAfterData(afterData);
+        auditLogMapper.insert(auditLog);
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/service/MatchmakerManagementService.java

@@ -0,0 +1,53 @@
+package com.danyang.match.platform.matchmaker.service;
+
+import com.danyang.match.platform.audit.entity.AuditLog;
+import com.danyang.match.platform.audit.mapper.AuditLogMapper;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerFollowupMapper;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerServiceMapper;
+import com.danyang.match.platform.permission.mapper.OperatorMapper;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
+import com.danyang.match.platform.shared.enums.ApiResponseCode;
+import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.access.AccessDeniedException;
+import org.springframework.stereotype.Service;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+/** 管理岗位只读服务进展；不复用普通红娘的本人分配权限，也不授予代操作权限。 */
+@Service
+@RequiredArgsConstructor
+public class MatchmakerManagementService {
+    private final MatchmakerServiceMapper serviceMapper;
+    private final MatchmakerFollowupMapper followupMapper;
+    private final OperatorMapper operatorMapper;
+    private final AuditLogMapper auditLogMapper;
+
+    public List<Map<String, Object>> list(OperatorPrincipal principal) {
+        boolean global = principal.hasPermission("matchmaker.assign");
+        if (!global && !principal.hasPermission("matchmaker.team.assign")) {
+            throw new AccessDeniedException("无红娘服务管理权限");
+        }
+        String org = global ? null : operatorMapper.findById(principal.id())
+                .orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "操作者不存在"))
+                .getOrganizationId();
+        return serviceMapper.findManagementServices(global, org);
+    }
+
+    public Map<String, Object> detail(OperatorPrincipal principal, String serviceId) {
+        Map<String, Object> summary = list(principal).stream()
+                .filter(row -> serviceId.equals(String.valueOf(row.get("serviceId"))))
+                .findFirst().orElseThrow(() -> new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在"));
+        var detail = new HashMap<>(summary);
+        detail.put("followups", followupMapper.findByServiceId(serviceId));
+        AuditLog audit = new AuditLog();
+        audit.setOperatorId(principal.id());
+        audit.setAction("MATCHMAKER_MANAGEMENT_VIEW");
+        audit.setResourceType("matchmaker_service");
+        audit.setResourceId(serviceId);
+        audit.setPurposeCode("matchmaker.management.view");
+        auditLogMapper.insert(audit);
+        return detail;
+    }
+}

backend/src/main/java/com/danyang/match/platform/matchmaker/service/MatchmakerService.java

@@ -48,6 +48,8 @@ public class MatchmakerService {
     private final RelationService relationService;
     private final MatchMapper matchMapper;
     private final NotificationService notificationService;
+    private final com.danyang.match.platform.matchmaker.mapper.MatchmakerFollowupMapper followupMapper;
+    private final com.danyang.match.platform.shared.id.PublicIdMapper publicIdMapper;
 
     // ==================== 用户端：提交红娘服务请求 ====================
 
@@ -62,22 +64,57 @@ public class MatchmakerService {
      */
     @Transactional
     public MatchmakerServiceRecord submitServiceRequest(String userId, String serviceType, String description) {
+        return submitServiceRequest(userId, serviceType, description, null, null);
+    }
+
+    @Transactional
+    public MatchmakerServiceRecord submitServiceRequest(String userId, String serviceType, String description,
+                                                        String targetUserId, Boolean authorizationAccepted) {
+        boolean assistance = "recommendation_assistance".equals(serviceType);
+        if (assistance) {
+            if (targetUserId == null || targetUserId.isBlank()) throw new IllegalArgumentException("请选择需要协助的对象");
+            if (!Boolean.TRUE.equals(authorizationAccepted)) throw new IllegalArgumentException("请先确认授权红娘查看必要公开资料");
+            if (userId.equals(targetUserId)) throw new IllegalArgumentException("不能申请协助了解自己");
+            if (!relationService.canInteract(userId, targetUserId)) throw new IllegalStateException("该对象当前不可申请红娘协助");
+            if (serviceMapper.countActiveAssistance(userId, targetUserId) > 0) throw new IllegalStateException("已提交过该对象的红娘协助申请");
+        }
         MatchmakerServiceRecord svc = new MatchmakerServiceRecord();
         svc.setId(UUID.randomUUID().toString());
         svc.setUserId(userId);
         svc.setServiceType(serviceType);
         svc.setDescription(description);
+        svc.setTargetUserId(targetUserId);
+        if (assistance) svc.setAuthorizationAt(Instant.now());
         svc.setStatus("submitted");
         serviceMapper.insert(svc);
         log.info("Matchmaker service submitted: userId={}, type={}", userId, serviceType);
         return svc;
     }
 
+    @Transactional
+    public void withdrawService(String serviceId, String userId, String reason) {
+        if (serviceMapper.withdraw(serviceId, userId, reason) != 1) throw new IllegalStateException("服务不存在或当前状态不可撤回");
+    }
+
     /** 查询我的红娘服务历史 */
     public List<MatchmakerServiceRecord> myServices(String userId, int limit) {
         return serviceMapper.findByUser(userId, Math.min(limit, 50));
     }
 
+    /** 用户本人确认红娘方案，服务恢复为进行中。 */
+    @Transactional
+    public MatchmakerServiceRecord confirmService(String serviceId, String userId) {
+        if (serviceId == null || userId == null) {
+            throw new IllegalArgumentException("服务和用户不能为空");
+        }
+        int updated = serviceMapper.confirmWaitingForUser(serviceId, userId);
+        if (updated != 1) {
+            throw new IllegalStateException("服务不存在或当前状态无需确认");
+        }
+        return serviceMapper.findById(serviceId)
+                .orElseThrow(() -> new IllegalStateException("服务不存在"));
+    }
+
     // ==================== 操作人端：分配 + 推荐 + 转介 ====================
 
     /**
@@ -157,9 +194,7 @@ public class MatchmakerService {
             throw new IllegalStateException("您不是此服务的负责人");
         }
 
-        // referral 记录写进 MatchmakerServiceRecord.description 的扩展 JSON
-        // + 单独一条 Followup 记录（DB V009 已有 matchmaker_followups）
-        // 这里用 Map 简单记录，不引入新实体
+        // 转介建议复用跟进记录持久化，独立 ZF 编号不替用户创建申请。
         ReferralRecord record = new ReferralRecord(
                 UUID.randomUUID().toString(),
                 serviceId,
@@ -171,11 +206,22 @@ public class MatchmakerService {
                 Instant.now()
         );
 
+        var followup = new com.danyang.match.platform.matchmaker.entity.MatchmakerFollowup();
+        followup.setId(record.id());
+        followup.setServiceId(serviceId);
+        followup.setOperatorId(operatorId);
+        followup.setFollowupType("system");
+        followup.setContent("转介建议：" + referralLabel(referralType) + (note == null ? "" : "，" + note));
+        followup.setCreatedAt(record.createdAt());
+        followupMapper.insert(followup);
+        String referralNumber = publicIdMapper.nextReferral(record.createdAt());
+        if (publicIdMapper.saveReferral(record.id(), referralNumber) != 1) throw new IllegalStateException("转介编号写入失败");
+
         // 通知用户被转介了
         notificationService.send(userId, "matchmaker_referral",
                 "红娘为你转介了一个" + referralLabel(referralType),
                 "公益红娘为你转介了" + referralLabel(referralType) +
-                        "（" + (referralTarget != null ? referralTarget : "") + "），你可以在" +
+                        "（转介编号：" + referralNumber + "），你可以在" +
                         serviceLabel(referralType) + "页面申请。",
                 "matchmaker_service", serviceId);
 

backend/src/main/java/com/danyang/match/platform/matchmaker/service/MatchmakerServiceService.java

@@ -1,9 +1,11 @@
 package com.danyang.match.platform.matchmaker.service;
 
-import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
 import com.danyang.match.platform.audit.entity.AuditLog;
+import com.danyang.match.platform.audit.entity.SensitiveAccessLog;
 import com.danyang.match.platform.audit.mapper.AuditLogMapper;
+import com.danyang.match.platform.audit.mapper.SensitiveAccessLogMapper;
 import com.danyang.match.platform.matchmaker.dto.MatchmakerRecommendationDTO;
+import com.danyang.match.platform.matchmaker.entity.MatchmakerAssignment;
 import com.danyang.match.platform.matchmaker.entity.MatchmakerFollowup;
 import com.danyang.match.platform.matchmaker.entity.MatchmakerRecommendation;
 import com.danyang.match.platform.matchmaker.entity.MatchmakerServiceRecord;
@@ -11,7 +13,9 @@ import com.danyang.match.platform.matchmaker.mapper.MatchmakerFollowupMapper;
 import com.danyang.match.platform.matchmaker.mapper.MatchmakerRecommendationMapper;
 import com.danyang.match.platform.matchmaker.mapper.MatchmakerServiceMapper;
 import com.danyang.match.platform.notification.service.NotificationService;
+import com.danyang.match.platform.profile.entity.UserPrivacySettings;
 import com.danyang.match.platform.profile.entity.UserProfile;
+import com.danyang.match.platform.profile.mapper.UserPrivacySettingsMapper;
 import com.danyang.match.platform.profile.mapper.UserProfileMapper;
 import com.danyang.match.platform.shared.constant.Constants;
 import lombok.RequiredArgsConstructor;
@@ -27,6 +31,31 @@ import java.util.stream.Collectors;
 import com.danyang.match.platform.shared.enums.ApiResponseCode;
 import com.danyang.match.platform.shared.exception.GlobalExceptionHandler.BusinessException;
 
+/**
+ * 红娘服务服务层。
+ *
+ * <p>ZC-MM-002（A1）变更说明：
+ * <ul>
+ *   <li>claimService（红娘接单）已删除（D3：不保留组长认领），服务对象归属统一由
+ *       matchmaker_assignments 建模；</li>
+ *   <li>写接口（recommend/followup/complete）归属判定切换到
+ *       {@link ServiceAssignmentPolicy}（D4），拒绝统一走 DataScopeGuard（审计 + 403）；
+ *       存量兼容：assignment 表上线前的服务单仍按 assigned_operator_id 判定（005 阶段收敛）；</li>
+ *   <li>assignService 同事务联动「创建分配 + 服务单置 assigned」。</li>
+ * </ul>
+ *
+ * <p>ZC-MM-005（E1 双轨切纯判定器）变更说明：
+ * <ul>
+ *   <li><b>删除 assigned_operator_id 回退分支</b>：002 的 "assignment 优先 +
+ *       assigned_operator_id 回退" 有真漏洞 —— 分配 revoke/end 后服务单残留
+ *       assigned_operator_id，回退分支会放行已失去访问权的红娘（违反 DEC-002 规则7）。
+ *       V053 已回填全部存量进行中服务单，数据一致性已建立；终态服务单不回填是有意设计
+ *       （服务结束即失去访问权）。{@link ServiceAssignmentPolicy} 成为唯一事实源；</li>
+ *   <li>读详情（getServiceDetail）改用 E2 防探测 404：非持有人响应与"不存在"逐字段一致，
+ *       删除 viewerIsOwner 双态与"非负责人脱敏详情"整段；</li>
+ *   <li>行为变化：红娘读自己历史 completed 服务单详情将 404（符合 DEC-002 决策）。</li>
+ * </ul>
+ */
 @Service
 @RequiredArgsConstructor
 public class MatchmakerServiceService {
@@ -37,8 +66,12 @@ public class MatchmakerServiceService {
     private final MatchmakerRecommendationMapper recommendationMapper;
     private final MatchmakerFollowupMapper followupMapper;
     private final UserProfileMapper userProfileMapper;
+    private final UserPrivacySettingsMapper userPrivacySettingsMapper;
     private final NotificationService notificationService;
     private final AuditLogMapper auditLogMapper;
+    private final SensitiveAccessLogMapper sensitiveAccessLogMapper;
+    private final ServiceAssignmentPolicy serviceAssignmentPolicy;
+    private final MatchmakerAssignmentService matchmakerAssignmentService;
 
     /**
      * 用户申请红娘服务
@@ -82,43 +115,46 @@ public class MatchmakerServiceService {
     }
 
     /**
-     * 分配服务给红娘
+     * 分配服务给红娘（ZC-MM-002 / D4 联动版）。
+     *
+     * <p>同事务完成：① 创建 matchmaker_assignments 主责分配（含组织范围校验、
+     * 唯一性约束、CREATE 审计，由 {@link MatchmakerAssignmentService#create} 承担）；
+     * ② 服务单 submitted → assigned、写回 assigned_operator_id。
+     * 任何一步失败整体回滚。
+     *
+     * @param serviceId        服务单 ID
+     * @param assignerOperatorId 当前操作者（分配人，principal）
+     * @param targetOperatorId 目标红娘
+     * @param reason           分配理由（默认文案由 Controller 传入）
      */
     @Transactional
-    public MatchmakerServiceRecord assignService(String serviceId, String operatorId, String organizationId) {
+    public MatchmakerServiceRecord assignService(String serviceId, String assignerOperatorId,
+                                                 String targetOperatorId, String reason) {
         MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
         if (service == null) throw new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在");
         if (!Constants.MATCHMAKER_STATUS_SUBMITTED.equals(service.getStatus())) {
             throw new BusinessException(ApiResponseCode.CONFLICT, "当前状态不允许分配");
         }
-
-        service.setAssignedOperatorId(operatorId);
-        service.setOrganizationId(organizationId);
-        service.setStatus(Constants.MATCHMAKER_STATUS_ASSIGNED);
-        service.setAssignedAt(Instant.now());
-        serviceMapper.updateById(service);
-
-        log.info("分配红娘服务: serviceId={}, operatorId={}", serviceId, operatorId);
-        saveAuditLog(operatorId, "MATCHMAKER_ASSIGN", "matchmaker_service", serviceId, null, null);
-        return service;
-    }
-
-    /**
-     * 红娘接单
-     */
-    @Transactional
-    public MatchmakerServiceRecord claimService(String operatorId, String serviceId) {
-        MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
-        if (service == null) throw new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在");
-        if (!Constants.MATCHMAKER_STATUS_ASSIGNED.equals(service.getStatus())) {
-            throw new BusinessException(ApiResponseCode.CONFLICT, "当前状态不允许接单");
+        if (targetOperatorId == null || targetOperatorId.isBlank()) {
+            throw new BusinessException(ApiResponseCode.VALIDATION_ERROR, "目标红娘必填");
         }
 
-        service.setStatus(Constants.MATCHMAKER_STATUS_IN_SERVICE);
-        serviceMapper.updateById(service);
+        // ① 创建分配（matchmaker.assign 入口为平台授权，hasGlobalAssign=true）
+        MatchmakerAssignment createdAssignment = matchmakerAssignmentService.create(assignerOperatorId, true,
+                service.getUserId(), targetOperatorId, serviceId, reason, null);
 
-        log.info("红娘接单: operatorId={}, serviceId={}", operatorId, serviceId);
-        return service;
+        // ② 服务单联动（create 内已对 submitted 服务单置 assigned；此处再校验一次确保联动生效）
+        MatchmakerServiceRecord after = serviceMapper.selectById(serviceId);
+        if (!Constants.MATCHMAKER_STATUS_ASSIGNED.equals(after.getStatus())) {
+            throw new BusinessException(ApiResponseCode.CONFLICT, "服务单分配联动失败");
+        }
+
+        log.info("分配红娘服务: serviceId={}, targetOperatorId={}, by={}",
+                serviceId, targetOperatorId, assignerOperatorId);
+        // ZC-MM-006 / T01：审计补 purpose_code + service_assignment_id
+        saveAuditLog(assignerOperatorId, "MATCHMAKER_ASSIGN", "matchmaker_service", serviceId, null, null,
+                "matchmaker.service.assign", createdAssignment.getId());
+        return after;
     }
 
     /**
@@ -132,10 +168,10 @@ public class MatchmakerServiceService {
     /**
      * 红娘推荐候选人给用户
      *
-     * Phase 13 复验修复（D3）：补 assigned_operator 归属校验。
-     * 此前只校验 service 存在，任何持 matchmaker.service 权限的 operator
-     * 都能对**任意** serviceId 创建推荐（越权）。与
-     * MatchmakerService.createRecommendation:118-121 的校验保持同一口径。
+     * Phase 13 复验修复（D3）：补归属校验。
+     * ZC-MM-002（D4）：归属判定切换到 {@link ServiceAssignmentPolicy}（matchmaker_assignments
+     * 是服务对象归属的唯一事实源，无任何 assigned_operator_id 回退）；拒绝统一走
+     * DataScopeGuard（DATA_SCOPE_DENIED 审计 + 403），不再抛裸 IllegalStateException。
      *
      * AGENTS.md #5：红娘只创建 pending_view 推荐记录，不替用户 Like。
      */
@@ -145,10 +181,8 @@ public class MatchmakerServiceService {
         MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
         if (service == null) throw new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在");
 
-        // Phase 13 D3：归属校验 —— 只有该服务的负责人才能推荐
-        if (!operatorId.equals(service.getAssignedOperatorId())) {
-            throw new IllegalStateException("您不是此服务的负责人");
-        }
+        // D4：归属校验 —— 只有该服务对象的负责人（分配持有人）才能推荐
+        MatchmakerAssignment assignment = assertServiceAccess(operatorId, service);
         // 不能推荐给自己（服务申请人）
         if (service.getUserId() != null && service.getUserId().equals(targetUserId)) {
             throw new IllegalArgumentException("不能推荐用户给自己");
@@ -171,7 +205,9 @@ public class MatchmakerServiceService {
                 "matchmaker_recommendation", rec.getId().toString());
 
         log.info("红娘推荐: serviceId={}, operatorId={}, targetUserId={}", serviceId, operatorId, targetUserId);
-        saveAuditLog(operatorId, "MATCHMAKER_RECOMMEND", "matchmaker_service", serviceId, null, null);
+        // ZC-MM-006 / T01：审计补 purpose_code + service_assignment_id
+        saveAuditLog(operatorId, "MATCHMAKER_RECOMMEND", "matchmaker_service", serviceId, null, null,
+                "matchmaker.service.recommend", assignment != null ? assignment.getId() : null);
 
         Map<String, Object> result = new HashMap<>();
         result.put("recommendationId", rec.getId());
@@ -182,11 +218,18 @@ public class MatchmakerServiceService {
 
     /**
      * 红娘添加跟进记录
+     *
+     * ZC-MM-002（D4）：补归属校验（此前无任何校验，任何持 matchmaker.service 权限的
+     * operator 可对任意 serviceId 写跟进 → 越权写）。判定口径同 recommendPartner。
      */
     @Transactional
     public MatchmakerFollowup addFollowup(String serviceId, String operatorId,
                                            String followupType, String content,
                                            String nextFollowupAt) {
+        MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
+        if (service == null) throw new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在");
+        MatchmakerAssignment followupAssignment = assertServiceAccess(operatorId, service);
+
         MatchmakerFollowup followup = new MatchmakerFollowup();
         followup.setServiceId(serviceId);
         followup.setOperatorId(operatorId);
@@ -198,17 +241,23 @@ public class MatchmakerServiceService {
         followupMapper.insert(followup);
 
         log.info("红娘跟进: serviceId={}, operatorId={}, type={}", serviceId, operatorId, followupType);
-        saveAuditLog(operatorId, "MATCHMAKER_FOLLOWUP", "matchmaker_service", serviceId, null, null);
+        // ZC-MM-006 / T01：审计补 purpose_code + service_assignment_id
+        saveAuditLog(operatorId, "MATCHMAKER_FOLLOWUP", "matchmaker_service", serviceId, null, null,
+                "matchmaker.service.followup", followupAssignment != null ? followupAssignment.getId() : null);
         return followup;
     }
 
     /**
      * 完成服务
+     *
+     * ZC-MM-002（D4）：补归属校验（判定口径同 recommendPartner）；
+     * operatorId 由 Controller 传入 principal，不信任请求参数。
      */
     @Transactional
-    public MatchmakerServiceRecord completeService(String serviceId) {
+    public MatchmakerServiceRecord completeService(String serviceId, String operatorId) {
         MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
         if (service == null) throw new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在");
+        MatchmakerAssignment completeAssignment = assertServiceAccess(operatorId, service);
         if (!Constants.MATCHMAKER_STATUS_IN_SERVICE.equals(service.getStatus()) &&
                 !Constants.MATCHMAKER_STATUS_WAITING_USER.equals(service.getStatus())) {
             throw new BusinessException(ApiResponseCode.CONFLICT, "当前状态不能完成");
@@ -219,7 +268,9 @@ public class MatchmakerServiceService {
         serviceMapper.updateById(service);
 
         log.info("红娘服务完成: serviceId={}", serviceId);
-        saveAuditLog(null, "MATCHMAKER_COMPLETE", "matchmaker_service", serviceId, null, null);
+        // ZC-MM-006 / T01：审计补 purpose_code + service_assignment_id
+        saveAuditLog(null, "MATCHMAKER_COMPLETE", "matchmaker_service", serviceId, null, null,
+                "matchmaker.service.complete", completeAssignment != null ? completeAssignment.getId() : null);
         return service;
     }
 
@@ -257,6 +308,24 @@ public class MatchmakerServiceService {
                 .collect(java.util.stream.Collectors.toList());
     }
 
+    /**
+     * 获取红娘工作台数据。
+     *
+     * ZC-MM-002（D4）：today / completed 改为本人口径（该红娘名下的服务），
+     * pendingCount 保留全局口径（待分配队列是分配权持有者的全局视图）；
+     * inProgress 统计的状态口径由错误的 'processing' 修正为 'in_service'
+     * （'processing' 不在 V009 chk_matchmaker_status 白名单，恒为 0）。
+     *
+     * <p>ZC-MM-005 收口（P1-2）：inProgress / today / completed 三项计数统一切换为
+     * <b>matchmaker_assignments 生效中分配</b>口径（SQL 侧 join assignments，见
+     * MatchmakerServiceMapper 计数查询）。口径说明：
+     * <ul>
+     *   <li>三项均只统计「本人当前生效分配对象名下」的服务单；</li>
+     *   <li>分配 end / revoke 后（含他人接手后原红娘），该用户的服务单
+     *       <b>不再计入</b>原红娘的 dashboard 计数（DEC-002 规则7：服务结束失去访问权）；</li>
+     *   <li>completed 计数同理：历史 completed 单仅在分配仍生效时计入本人。</li>
+     * </ul>
+     */
     public Map<String, Object> getDashboard(String operatorId) {
         long pendingCount = serviceMapper.countSubmitted();
         long inProgressCount = serviceMapper.countInProgressByOperator(operatorId);
@@ -264,57 +333,69 @@ public class MatchmakerServiceService {
         Map<String, Object> dashboard = new HashMap<>();
         dashboard.put("pendingCount", pendingCount);
         dashboard.put("inProgressCount", inProgressCount);
-        long todayCount = serviceMapper.selectCount(
-            new LambdaQueryWrapper<MatchmakerServiceRecord>()
-                .eq(MatchmakerServiceRecord::getStatus, "submitted"));
+        // 本人口径：今天新流转到该红娘名下（按 assigned_at）的服务数
+        long todayCount = serviceMapper.countTodayByOperator(operatorId);
         dashboard.put("todayCount", todayCount);
-        long completedCount = serviceMapper.selectCount(
-            new LambdaQueryWrapper<MatchmakerServiceRecord>()
-                .eq(MatchmakerServiceRecord::getStatus, "completed"));
+        // 本人口径：该红娘名下已完成的服务数
+        long completedCount = serviceMapper.countCompletedByOperator(operatorId);
         dashboard.put("completedCount", completedCount);
         return dashboard;
     }
 
     /**
-     * 获取我的服务列表（红娘工作台）
-     */
-    public List<MatchmakerServiceRecord> getOperatorServices(String operatorId) {
-        return serviceMapper.findByOperatorId(operatorId);
-    }
-
-    /**
-     * 获取服务详情
+     * 获取服务详情（ZC-MM-005 / E1+E2 重构）。
      *
-     * Phase 13 复验修复（D4）：改为按调用者授权范围返回。
-     * 此前无任何归属校验，任何持 matchmaker.view 的 operator 都能读取
-     * **任意** serviceId 的详情，其中包含该用户的完整资料
-     * （displayName/gender/age/regionName/education/occupation/maritalStatus）→ 越权读。
+     * <p>此前（002 双轨）语义：负责人 → 完整详情；其他 operator → 脱敏详情（含 viewerIsOwner
+     * 双态）。该设计有两个问题：① assigned_operator_id 回退分支在分配 revoke/end 后仍放行
+     * （服务单残留该列）；② 脱敏详情响应可被用于按 serviceId 枚举探测资源存在性。
      *
-     * 现语义：
-     *   - 服务负责人（assigned_operator_id）→ 返回完整详情（含 userProfile + followups）
-     *   - 其他 operator（如仅需了解队列的中台人员）→ 返回脱敏详情
-     *     （不含 userProfile；followups 正文也不返回，仅给条数）
+     * <p>现语义（判定器唯一事实源，无回退）：
+     * <ul>
+     *   <li>查无此 serviceId → 抛 BusinessException(NOT_FOUND, "服务不存在")；</li>
+     *   <li>非持有人（无生效中的分配）→ {@link ServiceAssignmentPolicy}
+     *       #assertActiveAssignmentOrNotFound：先落 DATA_SCOPE_DENIED 审计，
+     *       再抛与"查无"完全相同的 NOT_FOUND 异常 —— 两种失败响应逐字段一致，防探测；</li>
+     *   <li>持有人 → 完整详情（申请人 userId / 诉求描述 / 白名单 userProfile / 跟进正文 /
+     *       推荐列表），不再有 viewerIsOwner 双态字段。</li>
+     * </ul>
      *
-     * @param serviceId  服务 ID
+     * <p>行为变化：红娘读自己历史 completed 服务单详情将 404（分配已终态，符合 DEC-002）。
+     *
+     * @param serviceId   服务 ID
      * @param requesterId 调用者 operator ID
      */
     public Map<String, Object> getServiceDetail(String serviceId, String requesterId) {
         MatchmakerServiceRecord service = serviceMapper.selectById(serviceId);
-        if (service == null) return null;
+        if (service == null) {
+            // 与"非持有人"路径抛出完全相同的异常 → 响应体逐字段一致（防探测，E2）
+            throw new BusinessException(ApiResponseCode.NOT_FOUND, "服务不存在");
+        }
 
-        boolean isOwner = requesterId != null && requesterId.equals(service.getAssignedOperatorId());
+        // E1：判定器唯一事实源；E2：非持有人防探测 404（先审计后 NOT_FOUND）
+        serviceAssignmentPolicy.assertActiveAssignmentOrNotFound(
+                requesterId, service.getUserId(), "matchmaker_service", serviceId);
+
+        // ZC-MM-006 / T03：持有人读取服务对象详情 = 敏感数据访问，必须落 sensitive_access_logs
+        // （AGENTS.md #8：查看动作本身必须可溯源）。拒绝路径走判定器的 DATA_SCOPE_DENIED 审计，
+        // 双记录互斥 —— 非持有人不会走到本行（不重复写 SensitiveAccessLog）。
+        SensitiveAccessLog accessLog = new SensitiveAccessLog();
+        accessLog.setOperatorId(requesterId);
+        accessLog.setUserId(service.getUserId());
+        accessLog.setDataType(Constants.SENSITIVE_DATA_TYPE_MATCHMAKER_SERVICE_DETAIL);
+        accessLog.setReason(Constants.SENSITIVE_ACCESS_REASON_MATCHMAKER_DETAIL);
+        accessLog.setAccessTarget(serviceId);
+        accessLog.setAccessResult(Constants.SENSITIVE_ACCESS_RESULT_SUCCESS);
+        sensitiveAccessLogMapper.insert(accessLog);
 
         Map<String, Object> detail = new HashMap<>();
         detail.put("serviceId", service.getId());
         detail.put("serviceType", service.getServiceType());
         detail.put("status", service.getStatus());
-        detail.put("assignedOperatorId", service.getAssignedOperatorId());
         detail.put("createdAt", service.getCreatedAt());
         detail.put("assignedAt", service.getAssignedAt());
         detail.put("completedAt", service.getCompletedAt());
-        detail.put("viewerIsOwner", isOwner);
 
-        // 加载推荐列表（推荐是服务进展的必要摘要，两者都可见）
+        // 推荐列表（服务进展摘要）
         List<MatchmakerRecommendation> recs = recommendationMapper.findByService(serviceId);
         detail.put("recommendations", recs.stream().map(r -> {
             Map<String, Object> map = new HashMap<>();
@@ -326,35 +407,78 @@ public class MatchmakerServiceService {
             return map;
         }).collect(Collectors.toList()));
 
-        if (isOwner) {
-            // 仅服务负责人可见：申请人 userId / 诉求描述 / 用户资料 / 跟进正文
-            detail.put("userId", service.getUserId());
-            detail.put("description", service.getDescription());
-            userProfileMapper.findByUserId(service.getUserId()).ifPresent(profile -> {
-                Map<String, Object> userProfile = new HashMap<>();
-                userProfile.put("displayName", profile.getDisplayName());
-                userProfile.put("gender", profile.getGender());
-                userProfile.put("age", calculateAge(profile.getBirthDate()));
-                userProfile.put("regionName", profile.getRegionName());
-                userProfile.put("educationCode", profile.getEducationCode());
-                userProfile.put("occupationCode", profile.getOccupationCode());
-                userProfile.put("maritalStatus", profile.getMaritalStatus());
-                detail.put("userProfile", userProfile);
-            });
-            detail.put("followups", followupMapper.findByServiceId(serviceId));
-        } else {
-            // 非负责人：只给跟进条数作为进度摘要，不返回正文
-            detail.put("followupCount", followupMapper.findByServiceId(serviceId).size());
-        }
+        // 仅持有人可见：申请人 userId / 诉求描述 / 白名单用户资料 / 跟进正文
+        detail.put("userId", service.getUserId());
+        detail.put("description", service.getDescription());
+        UserPrivacySettings privacy = userPrivacySettingsMapper.findByUserId(service.getUserId())
+                .orElse(null);
+        userProfileMapper.findByUserId(service.getUserId()).ifPresent(profile ->
+                detail.put("userProfile", assembleMatchmakerUserProfile(profile, privacy)));
+        detail.put("followups", followupMapper.findByServiceId(serviceId));
 
         return detail;
     }
 
+    /**
+     * 红娘侧用户资料装配（ZC-MM-005 / E3 字段白名单显式化）。
+     *
+     * <p>逐字段对照《安全、隐私、合规与风控体系设计》§5.2 字段级隐私清单：
+     * <ul>
+     *   <li>displayName  —— 基础展示字段，允许</li>
+     *   <li>gender       —— 基础展示字段，允许</li>
+     *   <li>age          —— 由 birthDate 计算的派生值（<b>不输出原始 birthDate</b>）</li>
+     *   <li>regionName   —— 地区展示名（非精确坐标），允许</li>
+     *   <li>educationCode —— 枚举码，允许</li>
+     *   <li>occupationCode —— 枚举码，<b>受隐私开关 showOccupation 控制</b>：
+     *       用户明确关闭（false）时不输出；隐私记录缺失或开关未设置（null）按缺省放行</li>
+     *   <li>maritalStatus —— 枚举码，允许</li>
+     * </ul>
+     * §5.2 禁放字段（phone/mobile/wechat/idNumber/birthDate/address/id_card 等）
+     * 一律不进入装配；守卫见 MatchmakerFieldPrivacyGuardTest（源码级白名单扫描）。
+     *
+     * @param profile 用户资料（可空字段自然输出 null，由前端按缺失处理）
+     * @param privacy 用户隐私设置；null 表示用户未设置过（缺省=全放行）
+     */
+    private Map<String, Object> assembleMatchmakerUserProfile(UserProfile profile,
+                                                              UserPrivacySettings privacy) {
+        // 缺省=全放行：仅在用户显式关闭（showOccupation == false）时隐藏职业
+        boolean showOccupation = privacy == null || !Boolean.FALSE.equals(privacy.getShowOccupation());
+        Map<String, Object> userProfile = new HashMap<>();
+        userProfile.put("displayName", profile.getDisplayName());
+        userProfile.put("gender", profile.getGender());
+        // 派生年龄：不输出原始 birthDate（§5.2 禁放）
+        userProfile.put("age", calculateAge(profile.getBirthDate()));
+        userProfile.put("regionName", profile.getRegionName());
+        userProfile.put("educationCode", profile.getEducationCode());
+        if (showOccupation) {
+            userProfile.put("occupationCode", profile.getOccupationCode());
+        }
+        userProfile.put("maritalStatus", profile.getMaritalStatus());
+        return userProfile;
+    }
+
     private int calculateAge(java.time.LocalDate birthDate) {
         if (birthDate == null) return 0;
         return java.time.Period.between(birthDate, java.time.LocalDate.now()).getYears();
     }
 
+    /**
+     * 服务归属校验（ZC-MM-005 / E1 纯判定器版；ZC-MM-006 / T04 写接口 404 化）。
+     *
+     * <p><b>无任何回退</b>：matchmaker_assignments 是服务对象归属的唯一事实源。
+     * 002 的 assigned_operator_id 回退分支已删除 —— 分配 revoke/end 后服务单残留的
+     * assigned_operator_id 不再构成访问凭据（DEC-002 规则7：撤销即失权）。
+     * 写接口（recommend/followup/complete，资源寻址端点）口径：判定无效 →
+     * {@link ServiceAssignmentPolicy#assertActiveAssignmentOrNotFound}：
+     * 先落 DATA_SCOPE_DENIED 审计，再抛 404「服务不存在」—— 与读详情口径逐字段一致，防探测。
+     *
+     * @return 生效中的分配记录（供审计写入 service_assignment_id；deny 必然抛出，不会返回 null）
+     */
+    private MatchmakerAssignment assertServiceAccess(String operatorId, MatchmakerServiceRecord service) {
+        return serviceAssignmentPolicy.assertActiveAssignmentOrNotFound(operatorId, service.getUserId(),
+                "matchmaker_service", service.getId());
+    }
+
 
     /**
      * 获取红娘为该用户推荐的人员列表
@@ -394,11 +518,25 @@ public class MatchmakerServiceService {
 
     private void saveAuditLog(String operatorId, String action, String resourceType,
                                String resourceId, String beforeData, String afterData) {
+        // ZC-MM-006 / T01 兼容性：缺省调用（不带 purposeCode/assignmentId）仍可写（负向用例覆盖）
+        saveAuditLog(operatorId, action, resourceType, resourceId, beforeData, afterData, null, null);
+    }
+
+    /**
+     * ZC-MM-006 / T01 扩展版审计写入：附加 purpose_code 与 service_assignment_id。
+     */
+    private void saveAuditLog(String operatorId, String action, String resourceType,
+                               String resourceId, String beforeData, String afterData,
+                               String purposeCode, String serviceAssignmentId) {
         AuditLog auditLog = new AuditLog();
         auditLog.setOperatorId(operatorId);
         auditLog.setAction(action);
         auditLog.setResourceType(resourceType);
         auditLog.setResourceId(resourceId);
+        auditLog.setBeforeData(beforeData);
+        auditLog.setAfterData(afterData);
+        auditLog.setPurposeCode(purposeCode);
+        auditLog.setServiceAssignmentId(serviceAssignmentId);
         auditLogMapper.insert(auditLog);
     }
 }

backend/src/main/java/com/danyang/match/platform/matchmaker/service/ServiceAssignmentPolicy.java

@@ -0,0 +1,111 @@
+package com.danyang.match.platform.matchmaker.service;
+
+import com.danyang.match.platform.matchmaker.entity.MatchmakerAssignment;
+import com.danyang.match.platform.matchmaker.mapper.MatchmakerAssignmentMapper;
+import com.danyang.match.platform.shared.security.DataScopeGuard;
+import lombok.RequiredArgsConstructor;
+import lombok.extern.slf4j.Slf4j;
+import org.springframework.stereotype.Component;
+
+import java.util.List;
+import java.util.Optional;
+
+/**
+ * 服务对象分配判定器（ZC-MM-002 / A1，架构师设计 D6；ZC-MM-005 / E1-E2 增强）。
+ *
+ * <p>红娘对某个用户能否读/写，唯一事实源是 matchmaker_assignments 里
+ * 「生效中的分配」（active 且未过有效期）。所有读路径前先 {@link #expireOverdue}
+ * 惰性过期（无定时任务，D5 决策），保证过期分配立即失效。
+ *
+ * <p>判定无效时的两种处置：
+ * <ul>
+ *   <li>{@link #assertActiveAssignment}：写接口口径 —— 落 DATA_SCOPE_DENIED 审计 +
+ *       抛 AccessDeniedException（403）；</li>
+ *   <li>{@link #assertActiveAssignmentOrNotFound}（ZC-MM-005 / E2）：读详情口径 ——
+ *       先落 DATA_SCOPE_DENIED 审计（语义上仍是 403 越权），再抛
+ *       BusinessException(NOT_FOUND)（响应 404，与"资源不存在"逐字段一致），
+ *       防止枚举 serviceId 探测资源存在性。</li>
+ * </ul>
+ */
+@Slf4j
+@Component
+@RequiredArgsConstructor
+public class ServiceAssignmentPolicy {
+
+    private final MatchmakerAssignmentMapper assignmentMapper;
+    private final DataScopeGuard dataScopeGuard;
+
+    /**
+     * 惰性过期：把 expires_at 已届满的 active 分配置为 expired 并落库。
+     * 读路径入口统一调用；无定时任务（D5 决策）。
+     */
+    public int expireOverdue() {
+        return assignmentMapper.expireOverdue();
+    }
+
+    /** 查询某红娘对某用户的生效中分配；不存在返回 empty。 */
+    public Optional<MatchmakerAssignment> findActiveAssignment(String operatorId, String userId) {
+        expireOverdue();
+        return assignmentMapper.findActiveByOperatorAndUser(operatorId, userId);
+    }
+
+    /** 某红娘当前是否可访问某用户（存在生效中的分配）。 */
+    public boolean canAccessUser(String operatorId, String userId) {
+        return findActiveAssignment(operatorId, userId).isPresent();
+    }
+
+    /**
+     * 断言某红娘对某用户持有生效中的分配；无效时：
+     * 落 DATA_SCOPE_DENIED 审计 + 抛 AccessDeniedException（403）。
+     *
+     * @param resourceType 审计 resourceType（如 matchmaker_service / matchmaker_user）
+     * @return 生效中的分配记录（永不返回 null）
+     */
+    public MatchmakerAssignment assertActiveAssignment(String operatorId, String userId,
+                                                       String resourceType) {
+        Optional<MatchmakerAssignment> found = findActiveAssignment(operatorId, userId);
+        if (found.isPresent()) {
+            return found.get();
+        }
+        dataScopeGuard.deny(operatorId, resourceType, userId,
+                "未持有该服务对象的分配关系，禁止访问");
+        return null; // deny 必然抛出，此行不可达
+    }
+
+    /**
+     * 读详情口径的断言（ZC-MM-005 / E2 防探测 404）。
+     *
+     * <p>无效时先写 DATA_SCOPE_DENIED 审计（字段口径与 {@link DataScopeGuard#deny} 对齐，
+     * 语义上这是一次越权尝试），再抛 {@code BusinessException(NOT_FOUND, "服务不存在")}。
+     * 全局异常处理器将其映射为 404 响应体 {@code {success:false, code:NOT_FOUND,
+     * message:"服务不存在"}} —— 与查询一个真正不存在的 serviceId 的响应逐字段一致，
+     * 调用方无法区分"无权"与"不存在"，杜绝按 serviceId 枚举探测。
+     *
+     * <p>适用面（ZC-MM-006 / T04 扩展）：读详情 + <b>带资源寻址的写端点</b>
+     * （recommend / followup / complete / 转介）范围校验失败统一 404 化（防探测）；
+     * create / assign 类无资源寻址端点维持 {@link #assertActiveAssignment} 的 403 口径。
+     *
+     * @param resourceType 审计 resourceType（如 matchmaker_service）
+     * @param resourceId   审计 resourceId（被探测的 serviceId）
+     * @return 生效中的分配记录（永不返回 null）
+     */
+    public MatchmakerAssignment assertActiveAssignmentOrNotFound(String operatorId, String userId,
+                                                                 String resourceType,
+                                                                 String resourceId) {
+        Optional<MatchmakerAssignment> found = findActiveAssignment(operatorId, userId);
+        if (found.isPresent()) {
+            return found.get();
+        }
+        // ZC-MM-006 / T04：防探测 404 化 deny —— 审计与 404 抛出统一收敛到
+        // {@link DataScopeGuard#denyAsNotFound}（审计含权限快照 + 请求追踪 ID）。
+        // 该方法同时服务读详情与（本阶段起）写接口范围校验，拒绝口径全程一致。
+        dataScopeGuard.denyAsNotFound(operatorId, resourceType, resourceId, "服务不存在", null, null);
+        return null; // denyAsNotFound 必然抛出，此行不可达
+    }
+
+    /** 某红娘名下全部生效中的分配（GET /my 口径），读前惰性过期。 */
+    public List<MatchmakerAssignment> findActiveByOperator(String operatorId) {
+        expireOverdue();
+        return assignmentMapper.findActiveByOperator(operatorId);
+    }
+}

backend/src/main/java/com/danyang/match/platform/operator/controller/MatchmakerTeamController.java

@@ -0,0 +1,76 @@
+package com.danyang.match.platform.operator.controller;
+
+import com.danyang.match.platform.operator.service.OperatorManagementService;
+import com.danyang.match.platform.shared.dto.ApiResponse;
+import com.danyang.match.platform.shared.security.principal.OperatorPrincipal;
+import lombok.RequiredArgsConstructor;
+import org.springframework.security.access.prepost.PreAuthorize;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Set;
+
+@RestController
+@RequestMapping("/operator/matchmaker-team")
+@PreAuthorize("hasAuthority('matchmaker.role.manage')")
+@RequiredArgsConstructor
+public class MatchmakerTeamController {
+    private static final Set<String> MANAGED_ROLES = Set.of("matchmaker", "matchmaker_leader");
+    private final OperatorManagementService operatorService;
+
+    @GetMapping("/members")
+    public ApiResponse<Map<String, Object>> members(
+            @RequestParam(defaultValue = "0") Integer page,
+            @RequestParam(defaultValue = "20") Integer pageSize,
+            @RequestParam(required = false) String keyword,
+            @RequestParam(required = false) String status) {
+        return ApiResponse.ok(operatorService.listMatchmakerOperators(page, pageSize, keyword, status));
+    }
+
+    @GetMapping("/roles")
+    public ApiResponse<List<Map<String, Object>>> roles() {
+        return ApiResponse.ok(operatorService.listMatchmakerRoleTemplates());
+    }
+
+    @PostMapping("/members")
+    public ApiResponse<?> create(@RequestBody Map<String, Object> params,
+                                 @AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(operatorService.createMatchmakerOperator(params, principal.id()));
+    }
+
+    @PutMapping("/members/{id}")
+    public ApiResponse<Map<String, Object>> update(@PathVariable String id,
+                                                    @RequestBody Map<String, Object> params,
+                                                    @AuthenticationPrincipal OperatorPrincipal principal) {
+        return ApiResponse.ok(operatorService.updateMatchmakerOperator(id, params, principal.id()));
+    }
+
+    @PutMapping("/members/{id}/enable")
+    public ApiResponse<Void> enable(@PathVariable String id, @AuthenticationPrincipal OperatorPrincipal principal) {
+        operatorService.assertMatchmakerTarget(id);
+        operatorService.enableOperator(id, principal.id());
+        return ApiResponse.ok();
+    }
+
+    @PutMapping("/members/{id}/disable")
+    public ApiResponse<Void> disable(@PathVariable String id, @AuthenticationPrincipal OperatorPrincipal principal) {
+        operatorService.assertMatchmakerTarget(id);
+        operatorService.disableOperator(id, principal.id());
+        return ApiResponse.ok();
+    }
+
+    @PutMapping("/members/{id}/reset-password")
+    public ApiResponse<Void> resetPassword(@PathVariable String id,
+                                            @RequestBody Map<String, String> body,
+                                            @AuthenticationPrincipal OperatorPrincipal principal) {
+        operatorService.assertMatchmakerTarget(id);
+        String newPassword = body.get("newPassword");
+        if (newPassword == null || newPassword.length() < 8) {
+            return ApiResponse.error(com.danyang.match.platform.shared.enums.ApiResponseCode.BAD_REQUEST, "密码至少8位");
+        }
+        operatorService.resetPassword(id, newPassword, principal.id());
+        return ApiResponse.ok();
+    }
+}